My ten-year-old, very healthy, German Shepherd, Kayda, started experiencing issues with her hind end about four months ago. It started with her just becoming a bit wobbly while walking. We got her started with treatments immediately. At first, our vet thought it was just age and some ortho issues. Hip dysplasia and arthritis (which she does have as she is ten). We did non-invasive diagnostic testing. We did Librela shots. we did oral NSAIDs and pain medication. We did physical therapy. And while it didn't particularly seem like she was in pain, the strength in her back legs was clearly getting worse over the past few months despite our efforts. About a week ago, she took a turn for the true worst. What was once weakness in the back legs was now near complete paralysis. She was suffering mentally. She was tired. I thought it was the end and I would have to make the decision that I have been dreading for the last ten-plus years. I have heard that when it is time, you'll know. She will tell you. But she still didn't. She told me she was frustrated. She told me she was tired. But she did not tell me she was ready to be done. So, I listened to her. This past Monday morning, in a last-ditch effort, I called the MedVet Emergency Department. My incredible experience literally started the second that I made that phone call. Upon arrival to MedVet, I carried Kayda in, and they let us go back to a room right away instead of sitting in the waiting room once they saw Kayda's condition (and mine). A very nice tech came in, got Kayda's history, and took her back to be evaluated by the neurosurgeon, Dr. Jacob Leslie. Probably the only "negative" thing I would say about this whole experience was that when they took her back, they said they were going to get her vitals and be right back. I work in the medical field, so I do know what "be right back" means, so I was expecting it to take a bit of time. However, she was back there for about forty-five minutes, and I was panicking. Luckily, a woman came in and said they didn't forget about me, and Kayda would be back shortly, which she was. It turns out when they were back there, they did a whole work-up, ultrasound, EKG, etc. It just would have been a little more settling in such a time of uncertainty to know that it was going to be a little while. But she was safe and receiving care. They brought her back in and with her came the neurosurgeon, Dr. Jacob Leslie. When I say incredible, I truly mean it from the bottom of my heart. He is clearly brilliant, however is able to word and explain things for those of us who are not as familiar with canine neuro issues, how it all works, what to expect, possible other issues, all of it. He was calm. He was respectful. He was empathetic. He was realistic. He possesses every single quality you would hope to have in a doctor, whether it be for yourself, a loved one, or a beloved pet. He explained in depth what the possible issues could be causing her hind lameness, and that an MRI would be necessary to determine the cause. When I say this man explained every single thing that would be done, could be done, could happen, should happen, etc., I mean in DEPTH. Really took his time to make sure we fully understood. Answered our million questions Was beyond patient and understanding. On Monday, Kayda had her MRI. It showed a ruptured disc and possible infection. He gave us the prognosis of recovery which was great, and recommended surgery. We had full trust in him. I trusted him with her life. We took Kayda in on Tuesday for her laminectomy. She stayed overnight in the ICU, and we were able to pick her up Wednesday afternoon. They called when she went in for procedures. They called when she was out. They called to update us. The doctor called multiple times. They were beyond accommodating and thoughtful and understood our stress. I cannot adequately thank the staff at MedVet. The words "grateful" and "thankful" feel like they poorly describe the feeling I have. Indebted. They have saved Kayda's life. They restored her quality of life. They gave her the fighting chance to do what she loves again. Run around and be independent and do whatever she pleases. She is the most resilient, strongest, healthiest girl, and I know she will be a champ about this, just like everything else. The road to recovery will be taxing and frustrating, but Dr. Leslie is confident that she will regain function and it will be worth it. There is quite literally nothing I wouldn't do for Kayda, and that is exactly how this team made me feel. That they would do anything they possibly could to help her. And I think that was the best part. I knew she was in great hands that truly cared about her. If anyone needs impeccable care, emergency or not, absolutely highly consider going to MedVet. Thank you, Dr. Leslie, and the neurosurgery team! You all encompass what it means to be exceptional providers. read more

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If I could give zero stars I would. Sat in our car for 20 minutes to do a Parvo test. Came back clear so we went inside where a 3 month old puppy and I sat for 9 hours. No one checked on us.Puppy threw up twice and they had to clean it up. He was still not seen. About 6 of us sat that long. When we saw the Dr shewant to do very expensive tests since the Parvo test they gave was only 95%. Also other expensive tests. I told her my REAL Vet opened in 9 hours and I would go there. Massive rip off. Everyone who was seen before us said the same thing. $500,00 to $600,00 for 9 hours and they were all told more expensive tests were needed. And my puppy is still sick. DONT GO HERE read more

I spent 4 hours in the emergency area & the only care my dog got was her vitals taken. Was told someone would be out to do dogs medical history. That was 1/2 hour after we were there. Other people came & went with their pets while seven of us sat with our sick pets waiting over four hours to be taken care of. The whole waiting room was empty except us. I finally got up & left. Two other people left 20 minutes before us & they had a dog with two crippled hind legs who could hardly walk. You get no communication from anyone why you have to wait 4 hours & not be seen. Think twice before going here, unless you have 4 hours to waste. read more

We took my son's dog there because she ate a piece of corn cob. There was one guy at the front desk and he told us it would be 10 minutes. 40 minutes later I asked what was going on and he said oh they didn't come out to get you yet and triage you yet. I asked after they triage our dog then how long would it be. He said over 4 hours. If he told us that in the first place we would have left to go to another place. We left and went to Blue Pearl on Camp Horn Road. By this time it was 9:30 pm. MED vet wasted 40 minutes of our time. Blue Pearl had three people at their front desk and lots of people in the back waiting on the patients. We only waited about 20 minutes and our dog was seen and taken care of Blue Pearl was so much more professional and caring than MedVet. To me nothing is an EMERGENCY to MedVet because there were lots of people waiting with their pets who were scared for their pets welfare and were being pushed aside as if they didn't matter. MedVet you need to up your standards and show people that their pets welfare matters. Many people care for their pets as if they were their children and you need to do the same. Shame on you. If I could give zero stars I would. I believe that they Triage your animal first so that they can charge you and then your stuck paying them for that service so people stay. Well we didn't even get that far because of their carelessness. We will never go back. Our Emergency vet place is now and will always be Blue Star on Camp Horn road. I feel sorry all of the owners and their pets who believe that this place will help their animals. read more

Awful experience, didn't even get checked in. Sat there and waited 5 hours for my dog who had a bursted anal gland, the most they did was check his vitals. - if I could rate it less I would, I never had a worse vet experience. Not even any updates, they told me 3 hours before I left that I was the next one up, then they didn't talk to me again. keep it real, and do better read more

We arrived at 11:30 with a constipated puppy who had a slight anal prolapse. we weren't even seen until 4, and didn't get released until 8:30. All they did was sugar-pack her bum and give us pain meds. They had little, if any, communication with each other and seemed like none of them had a clue what was going on. There was even someone in the waiting room who left after waiting for 5 hours with no updates. in total, the meds, exam, and xray cost us almost $900. At least the staff was friendly. I'd only ever come back if it was my last option. read more

Needed to have my dog euthanized on a Sunday. Called and called , and no answer. Needed directions, and they couldnt even tell me exactly where to go. By the time they did answer, my dog was gone. What a uncaring place. they dont even answer the phone read more

this place needs to be shut down. Worst customer service I have ever experienced in my entire life. Genuinely would not recommend this place to anybody in the world. Can't even find a damn tennis ball in the stomach embarrassing do not waste your money on this place. It is a complete scam. Go somewhere else and save your money. And your animals. you don't even have to go to school to be an ultrasound technician for veterinary clinics and it's clear none of them went to school. cannot use ChatGPT for that one, babe. read more

They do an excellent job in this clean facility at caring for all the pets that come in on a triage basis. Took excellent care of our injured little guy, and even followed up with us to check on him! LOVE the separate waiting areas for cats and dogs too. Biggest thing I'd change: i would have put the entrance NOT on the road side, but around the back- anxious animals may try to bolt - - reasons I don't work in healthcare! Too worrisome!! read more

Unfortunately emergencies are always on the wkends when our regular vets are closed and we are at the mercy of a place like this. It's a money grabbing place and a major time sucker. I was there 7.5 hours to get meds I would not otherwise be able to get. And they upsell you too. The waiting time is inexcusable. I don't have an answer but be prepared for a long drawn out day read more

if i could, i wouldnt even rate them. The customer service is terrible. I don't understand how this place is for emergencies and yet i was there for 6.5 hours waiting to be seen. The people seemed like they were just lollygagging in the back, and nonchalant about everything. if your gonna keep me and my pet there for so long provide food or water, or maybe a littlerbox. this place was nothing but a joke. Hire people that actually care read more

Their lack of communication and coordination of care is a deadly combination. They are either too busy or unqualified to properly coordinate care, and is costing the community their beloved pets. Please do not take your animals there for any reason, they are not even fed on a regular basis or kept clean, how can you expect them to keep them alive? read more

My dog has had terminal cancer for a year until last night when he started having seizures. I took him to MedVet and am extremely grateful for the care and compassion that my dog and I received from the staff and doctor. read more

Do not waste your time or money..... they over charge and my dogs symptoms have worsened. My gut told me to just leave. I should have listened. Do not go there. read more

I have never been to an emergency clinic where everyone was so kind and helpful. My Aussie had an eye removed, had a tumor removed, plus other problem, and every time the care was impeccable. On New Year's Day morning I rushed him there, but this time, he didn't come home, there was no saving him from the cancer they found. Dr. Stonemann stayed with me long after she put my baby to sleep. No rushing, just kindness which I won't forget. I don'r know how anyone could leave a negative review for this place. read more

My baby girl was seizuring and was told to go to MedVet in Mcmurray. They were so helpful and compassionate. We had to put our little girl down but she is not in pain anymore. read more

We sadly had to put our 15+ year old cat down. MedVet Staff made the whole process more bearable by seeing us right away in a private suite, we stayed in the entire time, also includes a private exit. You can dim the lights, leave a message about your animal to the staff and a farewell and just spend the last moments with your loved one before the nurse and doctor comes in. They leave the timing completely up to you so you don't feel rushed. They use a call light system to alert when you are ready for each stage of the process. The hardest parts of having a fur baby is the goodbye, the staff at MedVet were full of compassion, consideration and understanding. They even sent us a condolences card which wasn't necessary but very sweet and comforting to get while we waited for her ashes, especially as the holidays grow closer. If the time has come to send your loved one over the rainbow bridge, our family highly recommend their services. Thank you MedVet and Staff for making one of our hardest days as comfortable and streamlined as possible. We love our Princess Panda and are grateful to you all for helping us through it. read more

MedVet Pittsburgh - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

waited 5 hours with my dog sick af .no sense of care from staff.went to a different facility and immediately got seen...

When this mischievous fellow swallowed some string down like a piece of spaghetti, the folks at MedVet Pittsburgh were extremely helpful. Given the risk of bowel obstruction, our vet instructed us to seek emergency care. We immediately took Voodoo to another large PGH-area veterinary ER where he was triaged but we were told that they were "at capacity." They instructed us to seek medical care elsewhere ASAP. Everyone at MedVet was very kind. They were upfront about wait times (8-10 hours) and that they might not be able to induce vomiting since it had now been a few hours since the ingestion. But they took him back right away and set him up in a kennel with a litter box and some water. They examined him and discussed options before pursuing workup or treatment, and kept us updated at each step. Fortunately, they were able to induce vomiting after X-rays, and he eventually expelled the offending string. We ended up being in and out in less than 4 hours. The bill was just over $600, which included the medications to induce vomiting and 3 view X-rays. We are so grateful for the care provided by Dr. Ielapi and the staff that night! I know they were very busy but they still took excellent care of Voodoo. Though as great as they were, we are keeping him away from strings so that we don't have to meet again. read more

MedVet Pittsburgh - the patient - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

As I'm literally sitting here crying my eyes out, reading all the negative reviews....i wish I would have chosen a different place to take my dog. For starters I took my dog to my vet, who told me he needed emergency surgery. they told me to go to med vet. If only I could go back in time 5 days when I pulled in the parking lot and my husband said we should take him somewhere else...only bc I have been to this vet before and I already know about the crazy prices at med vet. Well my dog and I go in, they go over everything with me and I tell them let's do the surgery....well the surgery didn't happen until the following afternoon bc they said his kidney levels were way to low to proceed. Cut to after surgery, I come to get my dog- they bring him out literally covered in his poop I'm sure he was laying in and he smelled so bad! The cone they brought him out in was covered in I don't know what, maybe throw up since it was the cone I brought him in and he had been throwing up nonstop before coming there from the last vet. Anyway I pay my almost 12k bill, which looking at some of my statement that I still haven't fully went through bc I've been dealing with my sick dog...some things I feel I shouldn't have paid for like a almost $800 phone call as they call it a dvm. They told me Im paying that bc there wasn't a doctor on call, and the room wasn't ready for surgery.....yet they knew the surgery was coming bc he was there for 1.5 days before the surgery even took place. Anyway back to it...I took my dog home- first day he was ok, literally slept...but was panting like crazy And coughing . Second day it started going all down hill...he started oozing from his stitches, but not that bad until like the 5th day. The 3rd day he wasn't bleeding at all, 4th day started again- the the 5th day it was poring out. Mean time I did call before and I was told I could bring him in, but of course If they would have to do anything I would have to pay for it. I mean in my opinion I just paid yall 12k, If anything I shouldn't have to pay anything. Anyway we are back at the vet on day 5- I was told he was in very bad shape, that they wouldn't even release him back in my care- told me he most likely had bacteria in his stomach talked about a lot of things that he would most likely need another surgery that would cost me another $10,000 or more and also gave me the option of putting him down. I mean, I just spent $12,000. Do you really want more for me of course you do because I felt like you guys were money hungry and I can tell that by my itemized bill. I'm just very upset with the entire situation because I ended up putting my dog down who wasn't even hardly seven years old because I was price gouged and couldn't afford another surgery. Now I have to rely on if I get him back since I read a bad review about you guys losing someone else's dog during cremation. I just hope nothing goes wrong with his cremation. read more

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Our 6 year old lab was suffering so much so quickly (not able to eat or drink, facial paralysis, unable to walk correctly, lethargic) and our normal vet had no clue, Avets turned us away days earlier because they were full. We found Rivers Vet and they referred us to MedVet in McMurray. That was such a blessing. They moved quick to get him triaged and on fluids. They took the time to get his full history and try to find the root cause of his symptoms. They explained the costs and charges well. Yes, it's a lot of money but we made the choice to keep fighting to get our boy help. Their neurologist, Dr Leslie, was able to find and see what no others could. We still don't have all the answers on Toby's condition yet, but having the peace of mind knowing our boy is in trustworthy hands is exactly what we all needed. Thank you Med Vet of McMurray and Dr. Leslie!!!!! read more

MedVet Pittsburgh - Toby - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

Sat in the lobby for 12 hours after being told to rush my pet in and they never checked on him past taking vitals as soon as we got here. countless animals got taken in and out in front of my pet while I was consistently told 'you're next'. Never take your pet here unless you want to waste your whole day being ignored read more

If your pet is having an emergency take it anywhere else! They could not have done less for my dog in his time of need. They charged me $650 and I swear did not a thing to help my dog. This emergency room is filled with doctors who know nothing. The vet was treating me like I was the doctor and giving me zero answers to any question I asked her. She then kept saying "do you have any more questions for me???" After NOT ANSWERING ANY QUESTIONS. She also told me there were dogs there with bigger problems and I'd have to keep waiting even though I was the first patient in the door that day. My dog had swallowed literal poison but somehow that was pushed to the back burner. By the time I was leaving 4 hours later I was sobbing and my dog received zero help from them AND they took all of my money so that I couldn't further help him. ) MedVet Pittsburgh (Owner) read more

I can't say enough good things about Dr. Miller and the rest of the surgery team at MedVet. Our girl had to have a cancerous tumor removed a few years ago and our vet referred us here. It was such a good experience when we were considering surgery again for additional masses we went here again. They made us feel comfortable she was in good hands. Not only do I feel like they treat their patients like their own pets I felt like Dr. Miller went above and beyond to spend the time with us to create the best plan, answer questions and make sure we were comfortable afterwards. The team was also great in sending us pictures while she was in recovery (letting her watch paw patrol :) and following up once she was home. read more

MedVet Pittsburgh - After surgery - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

Very slow and workers show no compassion. No urgency and workers giggle and chum around instead of tending to dogs needs.

Terrible experience with this place last night. We were told 8-10 hours. Fine no problem. My dog was panting, shaking uncontrollably and wouldn't stop drooling. He was clearly in distress and I was going to have him seen. When we were finally taken back to a room a tech came in to get my dog and said she was going to get his vitals a second time. After sitting in the room for another hour and 50 minutes, we finally went out to the front desk to ask what was going on with my dog. Finally the lady from the front desk (not a tech or dr) came in to inform us that he was resting and had been administered pain medication. I was quite surprised that he had been given anything without anyone even speaking to us. At this point, I informed her that what was going on here was ludicrous and I just wanted my dog returned. I was informed that we would not be charged for an examination and then when I got the front desk, there was a fee on the bill for the examination. I questioned and the lady said she'd have to consult the dr. She came back and insisted that dr said though we declined a full work up, there was an examination fee??? I will never return to this place for any future emergency needs. I don't feel my dog received proper care at all. This place should not be listed as Emergency Pet care!!!! read more

Our GSD was diagnosed with Lymphoma. We were lost on how to treat him- Dr.Anderson is AMAZING. Obviously a terrible situation but they did an excellent job presenting all the options. Our pup is high strung (but a sweetheart). They take great care of him every week. We never once felt pressured. I hope your pup never needs to see a veterinary oncologist, but if you need to, this place is great. read more

This place is Wonderful. I took my Doberman there and got the best care. We saw Dr. Jacob Leslie Neurology. This Doctor is Outstanding. He was through, knowledgeable and honest. The nurses were also knowledgeable and professional. I would go back and highly recommend this facility. read more

MedVet Pittsburgh - Moleigh - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

Me and my family have gad two experiences here and both were excellent. I found their charges to be reasonable for emergency care (yes, it's expensive for animals to undergo emergency surgeries, get your pets insured!!). My wait time wasn't too bad, but understand this is a triage animal hospital. It's nothing personal, but they have to treat critical patients first. If your pet is stable, you'll have to wait awhile - that's how triage works. I found the doctors and staff to be competent, compassionate and professional. The facility is extremely clean. read more

I took my cat Duncan to MedVet after calling countless veternarians with no luck. He was drooling and very apathetic and had been told to have him seen ASAP. The lobby is spotless and the front employees are very friendly, thats where the hospitality ends. Immediately a representative came out of the back areas and took Duncan for a check on his vitals.. which were normal. After approximately an hour, we were shown into a room waiting for a DR. . She looked into the carrier..did not touch him or handle him in any manner. She then told me that just for a consultation..the fee would be close to $200.00. Also she then began to list the costs for various medications and potential sugeries...the problem was perhaps in his mouth and teeth ..nothing concrete??? A vet Tech then came in and took him in the back(somewhere?) and gave him a shot. We left there with no answers and a total bill of $322.00!! Nothing gained by going there....there are only concerned with money...otherwise dont waste your time...would never reccomend them!!!! read more

I appreciate Dr. Leslie, Dr. Shrader, and Dr. Hutchison, they did all they could to help by dog Bailey. She died 10/22/22 from complications of pneumonia and a muscle issue. I was always respected and so was Bailey. She had been in the hospital twice in the weeks leading up to her going over the rainbow bridge. Thank you from the bottom of my heart. Amanda and Bailey Ross read more

MedVet Pittsburgh - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

My daughter and I took our dying beloved dog there, we were waited on immediately/ our dog was taken by gurney from our car in parking lot to back room for IV catheter insertion within 5 minutes of arriving there. Brie could not have been more efficient and compassionate at front desk. We were escorted into a private room and procedure explained to us. Our pet came in with a beautiful red blanket over her back. We were allowed as much time as we wanted then Pressed a button when we were ready for the vet. Dr.Stoneham was lovely, so compassionate during the passing of our baby girl. Couple weeks later picked up the ashes in a beautiful wooden box. It was a lovely peaceful experience at such a heart wrenching time. read more

Located off of Route 19, very near to Tanger Outlets and the Meadowlands Casino. The staff was very friendly, welcoming and informative. Paperwork outlined the typical visit with expenses, as well as options for canine patient care. The technician was extremely pleasant, patient and informative. She answered all of our questions with compassion. We were happy with the attention and level of care our pet received. read more

I wanted to share my experience. First of all I had to drive an hour for treatment of my best friend. Understand this... my dog is my best friend. Unfortunately it was a holiday & my local vet office was closed. My dog had a serious injury and though not close to death she was in serious pain. The technician Nick, that took the History & physical was so kind, concerned & knowledgeable. Our Vet Dr. Hutchinson was the same. We ended up having to euthanize our beloved pet but the care & concern given us yesterday was so appreciated. I want to say the clinic was very busy with several euthanasia's occurring around us & the staff remained composed & kind. It's horrible having to experience losing a pet but they couldn't have made it easier for myself, my husband.& our precious girl. RIP- my Lettie girl read more

Took my dog here second week of December. She woke up around 1am and was acting like she was having a seizure. Mind you this dog is my literal world so there were no question in my mind I was going to take her somewhere. We brought her here. They triaged her. Took blood. Ran tests. Gave her fluids. Then released her. When the doctor came out to talk to me and my fiancé she said she has vestibular disease. Which is vertigo in dogs. And that her kidney levels were a little elevated. But nothing to be concerned about and we can take her to our vet to get them rechecked. I blatantly asked the vet if she was going to die which she responded I can't tell you that. 2 weeks later she passed away on January 1st. I spoke to her vet and she asked me if I knew she was actively in kidney failure and that she was in the last stages when I brought her here and that they should have told me because she knew the second she read her tests. Why wasn't I told...why wasn't I told my child was dying so that I could prepare instead of just thinking she was okay...? What kind of facility wouldn't tell someone who was paying almost $1000 that their dog was in active kidney failure?! Im pissed to say the least because I have zero idea and you could have prepared me to lose her. I even attached a photo of her diagnosis. But I would never take my dog here again. Regardless of the emergency. read more

MedVet Pittsburgh - Her diagnosis - Emergency Pet Hospital Near Me - McMurray, Pennsylvania

my dog was taken there, while I was out of town, for not feeling well. Due to the terrible diagnosis of a ruptured liver tumor we had to make the terrible decision to euthanize. after waiting weeks for his remains- Medvet tried blaming the cremation center for a mistake. Then the hospital director called back and said it was an employee of the hospital that messed up paperwork and we will not be getting his remains back. they took away our right to say goodbye and they took away his right to lay at rest, at home, with his family. He was a rescue who had humans fail him in the beginning of his life and now some terrible employee and hospital failed him at the end. and I have heard there have been others this has happened to. Do not take your pets there read more

This place is open all of the time and the care is great. The pricing and upselling is brutal. I have been here twice and both times I was sold things that weren't necessary. Hopefully we don't need to use this company again read more

we brought in a spayed feral who had been staying two years with us, living in a cat house on our porch. she had been attacked by another passing through animal and developed an abscess from a bite wound on the paw. over the course of 7 days the leg swelled and she could not bear weight. Our regular vet could not see her for 4 days, the other vet in town... same. we called the closest vet ER, 45 min away. they said there was a 6-8 hour wait just to get seen. they reccommended medvet 60 min from us. we trapped the cat in the screen porch, after several failed attempts to catch. usually she would be friendly, but was clearly in pain and agitated. She would be difficult to be examined. once we arrived they took her to a back kennel to quiet her down, and then we had a 3 hour wait. there was only one vet working for the night shift. He was a very kind and we could see and hear his interactions with other clients regarding their animals. I am a nursing practitioner and I recognized the hustle and the multitasking that he did. It is a stressful situation always with sick animals ( and people) whereby time is of the essence and there is only so much you can do so fast, in a snapshot assessment of that animals history. ours was only one of a hundred similar situations that happens in a pet ER during one shift once our cat was examined, she needed an abscess lanced under sedation and a lavage to clean it out. The practitioner must constantly switch gears and actions since triage can be fluid for multiple situations that present or develop. I was glad for DR. WILLIAM HODGES and the staff for their kindness, prompt action once in treatment, and clarity of explanation regarding procedure and post op care of this cat. She was treated with care, dignity and respect even as a feral animal. Much appreciation to all. I read a lot about billing in past comments. For all that was done for my animal, the charge was NOT out of line with my regular vet charge. They were up front with an estimate so we could make the decision for treatment up front. Thank You. Lynne Suprock read more

I took my dog there last night and spent 7 1/2 hours there to not be seen. Prior to going there I called 4 veterinary places by me and no one could see my dog until next week. He was limping and could barely walk. I was told by the local veterinarian's in my area to take him to MedVet. I get there are critical animals and they need attention but it was ridiculous. I have never been in a place were more pets were being put to sleep. All I wanted was my dog to get something to make him pain free until we get to our Veterinarian on Monday. That did not happen. Antionette was very helpful and did her best to get us seen. Once in the back we sat for over an hour after being told the Veterinarian would be in to see us next. My dog was totally exhausted and he had to go too the bathroom we ended up leaving. There was no charge but my dog is still uncomfortable. I will make him as comfortable as I can until seen on Monday. It's a good thing I am a nurse and will take care of him. They need to have a non emergent vet on duty for stuff like my dog. There were people there from 2pm still sitting there at 7 waiting to be seen. They had to stay because there dog was given an anti nausea medication. They ended up leaving around 8. It's ashame what veterinarian services have come down to, it's all about the money and not what you can do to help someone's loving pet. I will never bring my dog here again. read more

Horrible. Arrived at 3 in the morning I was told there were two other dogs there. Two technicians and a Dr. were on duty. I was rudely told my wait would be at least two hours. 3 people working on two dogs takes a constant, every minute of two hours? I asked if they could give my dog something for her constant pain. The receptionist said that would be two hours. Then she started rattling off price quotes for various tests. I had not asked what anything would cost. You would think a receptionist for an animal emergency hospital would have some sort of feeling for a dog in pain. This one had none. It seemed a huge inconvenience for her to talk to customers read more