I am so disappointed with this experience. I was so excited going into this meal, for not only the amazing food, but also for the service I figured I would receive.
When the waiter brought my companion's dish and placed it in between us, we realized he thought we wanted to share one meal. I specifically asked for my meal as well and went into detailed questions inquiring how it was prepared. He apologized and thought he said I didn't want it anymore... so he brought my dish 10 minutes later. The steak was literally the most average, flavorless piece of meat I've received ever before. And the veggies that were on the side (the same veggies that he actually never asked me if I wanted as my side) were COLD. They looked and tasted like frozen bagged veggies.
He was happy to take the dish back and said he would offer a dessert on the house for the inconvenience. When he finally brought our bill, we were charged for the dessert! When asked, he said "no, our manager decided to take your meal off and add the dessert." Like what??? I didn't want the dessert to begin with! I didn't even eat dinner! Unreal. read more