Dr. Browne is heaven sent. She took her time to get to the root of my implantation failure and I'm…read morelooking forward to having my baby.

Zero stars would be more appropriate…read more Terrible service. Check your invoices thoroughly as they charge for services they did not provide and overcharge your insurance company. They recommended unnecessary procedures just to make money and their billing department is rude when called out. Dr. Merhi is pleasant and it's unfortunate that he's associated with thievery, unprofessionalism and bad medical practice. Not to mention, I have yet to see a successful fertility story from them... just saying.

I'm a huge fan of the Dr and her staff. I go to the clinic for heavy metal chelation - they are…read morevery knowledgeable and friendly.

I was a patient at this practice for the past few months. I was advised to buy some vitamins that…read morethey sell, and used my PayFlex credit card to purchase them. PayFlex did not accept the purchase-- saying I needed to provide a letter of medical necessity. Seemed simple and straightforward enough. After 16 calls and many emails, I still do not have the letter. Every time I call or email, they say I will have the letter within the hour. Still waiting. Oh, and now my PayFlex card is now suspended because I have not provided the letter. To top it all off? I waited more than an hour to see the doctor on my initial doctor visit.

Best caring comfortable doctor ever. All doctors should learn manners from Dr. Kim. From the meet…read moreand greet until I left Dr. Kim goes above and beyond to make things as comfortable and informative as possible. I had never had a doctor who cared so much, which says a lot about doctors these days.

What an amazing doctor and office, a hidden gem! I was visiting family and my cause of Covid my…read morenormal doctor had a very long waiting time. I looked on yelped read reviews and out desperation I decided to try doctor Kim, thank god I went to him! Not only did he explain everything to me in a way I could understand it. But he calls patients directly, and goes over everything. He also answers all questions and spends lots of time explaining everything. He helped me get all my records from four different doctors and explained and went over everything. He really cares about every patient I released this when I was sitting in his waiting area they were helping a patient with no insurance get into a program at a hospital for cancer patients. So impressed by the staffs professionalism and courtesy for each patient they have. If you need a new OBGYN def come here!

I started my fertility Journey with New Hope 3 years ago, and it has been one of the best decisions…read moreof my life. At first, I tried switching to, Progyny, an alternative clinic, because of my employer fertility benefits and additional coverage. But despite this, I returned back to New Hope because the services received at the facility in network with progyny simply did not compare to the services at New Hope. Alhamdulilah, I achieved my fertility goal and graduated from the clinic to continue with my OB/GYN. If you are like me (a relatively busy woman) seeking fertility treatments that will not interfere with your career, New Hope is the perfect place for you. I had the pleasure of working with Dr. Zhang, a physician with New Hope who actively listened and did not stray from his commitment to tailoring my needs to meet my fertility goal. Dr. Zeitoun and the OR team supported me in numerous ways and were extremely punctual and professional; They always made the time to promptly respond to my emails and return my calls when I had questions. The receptionist Toni, is consistently engaged and diligent when it comes to client needs. The Billing team who always made sure I understood what I was charged for and any past allowances were carried over to my next treatment session. I am and will always be forever grateful for the services received from the entire team. From the PA's, Nurses, Phlebotomist, Ultrasound Tech, Embryologists, Coordinators and all team members. New Hope Fertility Clinic will definitely be where I return if I intend to pursue future fertility treatments.

My partner and I first came to NHFC to start IVF, knowing it would be a difficult journey…read more Thankfully, Dr. Zhang and Dr. Zeitoun didn't rush us into treatment. Instead, they took the time to go through early testing like bloodwork and semen analysis and actually encouraged us to keep trying naturally. We're so glad we listened, because we were able to naturally conceive our baby boy. Throughout that time, they were incredibly kind, empathetic, and supportive of our concerns. Now that we're trying for a girl, we've decided to go through an IVF cycle (though we haven't transferred an embryo yet), and once again the entire team has made us feel comfortable and cared for. The doctors and clinical staff have been patient, thorough, and attentive every step of the way. Most importantly, the lab team has been amazing! Always responsive, clear, and thoughtful in answering our many questions. We've consistently felt like we're in good hands here. Getting ready for our transfer so fingers crossed!

Kate Graen is maybe the worst ever. She was surly and rude and was 30 minutes late to the first…read moreappointment and the second appointment she didn't ever show up. She then seemed angry that I wanted a refund. She must make her money by just prescribing drugs to anyone who will see her. Thr absol worst.

Kate has changed my life - I have been seeing her for a little over a year and a half. When we…read morefirst began, I was depressed, had so much anxiety and I was not sleeping. Working through a good program for me was actually a pleasant experience with Kate. She was so kind, and so patient with me and we finally found the right program. I am living a much better life now and getting the best sleep ever! Thank you so much, Kate.

Dr. Seckin and Dr. Liu changed my life! I have struggled for over ten years with endometriosis…read morepains that progressively got worse and worse. I finally was diagnosed in August 2018 after my first laparoscopic surgery to remove a cyst on my ovary. The doctor who performed my first surgery refused to do anything while in there other than take pictures because my endometriosis was so bad. I found Dr. Seckin through online search and went to see him for the first time in December 2018. When I got to the office I met Dr. Liu who made me so comfortable while explaining all of my symptoms and going over everything with me. She was very knowledgeable and helped me realize some symptoms I was having that I didn't even realize were related to endometriosis. After speaking with Dr. Liu I met with her and Dr. Seckin together and they confirmed everything that I knew was wrong was related to endometriosis and gave me options for moving forward. I decided that I wanted the surgery and to get everything done so I could move past this. We scheduled surgery that same day for January 2019. In January I went to the city the day before my surgery and met with both the doctors again and they made me feel that they were very confident in the surgery. I arrived at the hospital the next day and even though there was a mix up and I had to wait even longer for my surgery, Doctor Seckin and Dr. Liu sat with me, hugged me and held my hand through a panic attack assuring me that everything was going to be fine and they were going to help me. That surgery has made life so much better for me and I have had little pain since then. I met with them once more after my surgery and things were going great. I go back one more time in March 2019 to see them again as my case was abnormal. All in all I am so glad that I found Dr. Seckin and Dr. Liu and decided to go to them. All of their staff is very helpful and pleasant. I feel very lucky and blessed to have found them and I know that they were the doctors I was meant to see and they have forever changed my life for the better. I can only hope that more women find doctors as great as Dr. Seckin and Dr. Liu because this disease needs the best treatment out there and they truly are the best.

Dr. Pamoukian has the BEST bedside manner out of any physician I have ever seen (and as a chronic…read moreendometriosis patient, I have seen A LOT!). Additionally, he is incredibly knowledgeable & uniquely skilled. He absolutely listens to his patients with unparalleled care, genuine concern & is so supportive in getting them the care they need & deserve. He is professional, has a great personality, meets his patients on a human level. He even invited my 5 year-old daughter & husband in on my consult as he knows chronic endo affects the patients' whole family unit, not just the patient. You can tell he really cares, so grateful to have him on my care team, I know I am in good hands!

Dr. Pamoukian is excellent! He has made my legs look great! From spider veins to fixing my varicose…read moreveins, he performed all procedures with such expertise. He has a wonderful bedside manner, which is hard to find these days. I highly recommend him and can't thank him enough. I am 63 years old and had just accepted the appearance of my legs. I never thought they would look so smooth and youthful. Thank you Dr. Pamoukian!

RFC has been the worst clinical experience I've ever had! There has been nothing but incompetence…read morefrom the billing and scheduling departments. The staff is awful at returning calls and emails. There is zero integrity, they do not do what they say they are going to do. I would not trust this clinic!

LOVE this place! Especially Dr. Merhi! He is so compassionate and truly cares about you! He is so…read morepositive and confident with helping you and believes in you! I'm sooo grateful to have found this beautiful place!!