I was spending some time in the area and decided to get a new pair of jeans fixed. I got a good…read moredeal on designer jeans because the zipper was missing the pulley. I stopped by to support a local shop and a young lady told me, on a Saturday, my jeans would be ready by the following Saturday for less than $20. I show up the following Saturday and a different young lady tries to give me several wrong clothing items. I explain to her I just have jeans. She comes back to say they're not here, she has no idea where they are. What? She says she will go get a manager. An older man also has no idea where my jeans are then proceeds to tell me they might with a seamstress, he has no idea when they'll be done, how there's a national shortage on pulleys for zippers (huh?), and he'll call me soon. He said the employee never should have said one week. He promised to ship me the pants once found, free of charge to take of the hassle. I explain that I have one more weekend there and can stop by the following Saturday. He is relieved, I leave, hoping they find my jeans and a pulley. I get a text on Tuesday that my jeans are in and ready for pickup. I show up the following Saturday. A different young lady helps me. My total is $28! Mind you, I didn't get these dry cleaned, they are still brand new and only needed a pulley. I was also told by the manager that these would even be shipped for free, I was just being nice by stopping back by. I asked if that was really the price, told that's what I owe to take my jeans, so I reluctantly did, but wow. What a mess! My jeans are fixed perfectly, 5 stars on the seamstress' work, but 0 stars for the false promises on when I'd be able to pick up and for how much. I never asked for anything for free but to charge me significantly more than quoted after the item went missing and telling me it would be free? Come on, stay true to something you said! The lack of effort/keeping their word and inability to know where a customer's item is screams unprofessionalism. I cannot recommend this place any less.

Price extremely expensive , cleaning ok. Pieces cheaper elsewhere , not returning. Definitely found…read morea more economical alternative

Their work is exceptional, reasonably priced and, they are conveniently located. Their customer…read moreservice is great too.

I don't have a ton of dry cleaning, by during the winter I have a few sweaters that require it. I'm…read moreacquainted with the owner of Cleaner Concepts so I decided to start using his business. I got exceptional service from the employees and the prices are better than other cleaners in town! And they're quick! I love being able to pick stuff up next day! I had a Sherpa pullover that I needed cleaned between two business trips (I was only home for 2-3 days between the trips). They were able to get my item cleaned in time for me to pack it for the 2nd trip! All other cleaners I called told me it would be longer. I was and am so grateful for Cleaner Concepts and their efficiency.

Fast and friendly service at a reasonable price. Also very convenient. I appreciate a well ran…read moresmall business.

Very professional dry cleaners. Small business owner that does a fantastic job and knows her…read moreclients well. I have been using them for dry cleaning the last 4 years. After my second visit, they remembered my name and how I like my shirts done. Always a smile, and friendly interaction. They also offer free delivery. If service and quality matter, this is the place.

Great service & reasonably priced for the items I took to have dry cleaned. Promised when they said…read moremy dry cleaning would be ready for pickup.

###UPDATE### The prices are competitive for dry cleaning,…read morebut don't expect them to attempt to get any stains out. Multiple times we have gotten clothes back with tags saying "a stain was detected". But they don't try to get them out. I'm not sure what they do when they dry "clean". Or there is a stain and they don't mark it at all. They have delivery service but make sure you don't want to keep any wreaths or decorations that you may have on your door. Their delivery driver destroyed a wreath that was irreplaceable. He grabbed the wreath from my hook on my door to hang a shirt that was supposed to be folded. My husband called the store and I received a call back from someone stating that she was the owner and wanted to "fix this" I called the number back and left a message and have heard nothing since. Apparently she doesn't want to fix it. I don't know how she can. I mean irreplaceable means just that. So obviously they have lost a customer.

Came in to pick up my dry cleaning. Have been using them for a few months with no issues. They were…read moreable to clean a few polos within a few days. Service is meh. Non of them seem happy to be there. Store itself is a bit outdated. The store could use a deep clean and dusted. Prices seem reasonable. Will come back next time I'm in need of a dry cleaning.

I had an excellent experience and results bringing in my mother's 50-year-old wedding gown for…read morecleaning. The gown needed a good cleaning and to be pressed well after 50 years untouched and aging in a cedar chest. Bridgetown did a great job with the cleaning on the dress, its stains, and the lace. Wonderful, reasonably priced.

TJs on Montgomery Rd is great. The gentleman with the tattoos, can't remember his name, is great…read more I like my shirts heavily starched and he is always willing to make the extra effort.

DO NOT GO HERE! I'm…read moreextremely disappointed with the service. My jacket was scorched, my pantsuit came back covered in lint balls and appeared to have been put in the washing machine, and my vest had spots on it. All of these items were practically new and had only been worn once. The young woman at the front desk was kind and professional, but the owner was dismissive when I raised my concerns. He waved his hand in my face, showed absolutely no care or concern for my clothing, and made no effort to resolve the damage even after I specifically expressed that I wanted my clothes fixed. There seems to be no care taken with customers' clothing or concern about how items are returned. When you trust a business with your clothes--especially nice or expensive pieces--you expect them to be handled properly and with care. I do NOT recommend bringing nice, new, or expensive clothing here. My items were only worn once and came back with damage and issues they did not have before. This is not a place I would trust with my clothes again. Choose a business that cares about your clothing, respects its customers, and takes responsibility for its work. No point of contacting the owner he is unprofessional.

One of the cleaner places in the area - also all the machines are usually in good working…read morecondition. The staff when working are friendly and attentive. They offer a service where they wash your clothes for you. The parking is why I give this place 4 stars and also I wish it was open later.

Clean environment and friendly and helpful staff. Extra large dryers are a great option. Parking…read moreout front.

Brought in a coat with stains (food, wine, etc from holiday parties) and it came back spotless. And…read moreI didn't even have to tell them where the spots were. Highly recommended.

I was so impressed with a post that this is a Burberry specialist so I sent my 20 year old beaded…read moreand sequinned gown to be cleaned. I cannot believe the difference! It is like magic. I really trust this cleaner for pageant gowns and ballgowns. BEFOR