Essex County auto repair is truly terrific. Anthony seems like one of the most honest and…read moreconscientious people. They are very professional, but also friendly and do a great job.

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

Great service Friendly, efficient staff…read more Highly recommend Support local business Nice location

I cane here to get a vehicle inspection on the last day of the month like a responsible adult. I…read moreknew it was risky trying to get an inspection done during my one-hour lunch break even though this place is less than 10 minutes from my work, but I did it anyway. Much to my surprise, Bouchard's completed my inspection with plenty of time to spare, even though there was another car in front of me. The employees were very friendly. I would definitely come back.

great service , really helpful on other items , looked over car and told me what they…read more found . i will be back

Wow! What can I say? These are the worst conmen you could ever do business with if you own a…read morePorsche. And one should be able to read these 2 men at that shop and understand the process if you are half-street smattered. One day, this guy is the owner, and the next month the other guy is, depending on who you have contracted your botched repair with. The game is too long to explain. Save yourself the disappointing and expensive experience. They are con men. These 2 guys at that garage appear to be in financial trouble and are in to screw every Porsche owner. They, or at least the first owner, have been around for a long time, so many older Porsche owners tend to have gone to that shop for services. They ARE NO AS LONGER KNOWLEDGEABLE AS other alternatives. Save your time and your well-being, do not waste your time and your well earned money with these folks! The absolute worst!

NSMW is, without a doubt, the best European auto repair business on the north shore. I have been…read moretaking my BMWs to James and his people for over 10 yrs. Their work is impeccable and their prices are fair (sometimes 20 - 25% lower than the dealers. Work is priced by what it will take to complete not by what "the book" says to charge! Good people, excellent work, fair prices, and timely service. Oh, and they can usually provide loaners at no charge. What more can you ask?? Give them a try. You WILL go back!

We had a large oil leak repair on our 2021 Merc E63 AMG done by NSMW, great people to deal with…read more The job was done underestimate and on time. I can't say enough good things about the staff there.

Bay State Muffler saved me again! After over a year of not being able to drive on the highway and…read morestruggling to drive up hills, Bay State immediately found the issue and fixed it right up! I can't express how grateful I am to actually be able to drive my car again! They are an honest, professional, quality company. I am a repeat customer and my family swears by them. They've gotten me in quickly every time which is always a relief as well. Many thanks!!!! A++++++++++++++++

I stopped by Bay State Muffler for an estimate on replacing my exhaust and David was very…read moreinformative with me. I didn't know too much about cars and David thoroughly walked me through the process of what they were going to do to get it fixed. The price was reasonable. The drop off and pick up process was seamless.

**For German car engine related issues, please stay away **…read moreIf your engine dies, but you love your car and are thinking about switching your car engine to one A.G auto service offers, do yourself a favor and stay AWAY from this option. AG auto service will quote price points based on "the mileage" of the "new" engine that is being installed; in reality, Angelo does not stand behind what he quotes, if need be. I spent well over 10K on my engine replacement only for the engine sign to come on soon after the installation. For Angelo to say "it's fine", for the "newer" engine to die within the year, and for Angelo to hold no accountability then. Do yourself a favor and buy the new car you need for years to enjoy and no hassle or headache with such shops. Truly disappointed!

I purchased a car and added extended warranty with it. The dealer warranty had run out and I was…read morehaving steering binding/sound issues. I referred to extended warranty and was advised that A&G had replaced steering rack before. When I went to A&G I din't know what to expect, it was the best reception I've ever had with any service repair shop. The owner, Angelo, great guy, explained to me that, yes, they had replaced rack earlier AND the rack was warrantied and it would be replaced at no cost to me. I've found a shop that is honest and have mechanics that are well qualified. From this point on now anyone who asks about a car repair I refer them to A&G. only. Jim R.

It is rare that you find a mechanic who is here to help the genuine public and not just be in it…read morefor profit. Phil and his team at Middleton Transmission are here to help you for ALL of your car needs. This team is a swiss army knife who can do just about everything your car needs in order to run properly. They were fun, appeciative and professional and you felt a part of their family from the second you meet them. 10 out of 5 Stars for this allstar team.

I chose not to use this establishment due the insensitive phone conversation I had with the very…read morenon-professional person that answered the telephone. upon requesting an estimate for the work I needed done, the man did not seem to know what I was talking about, asked me many questions then threw a whole bunch of "Well, I have to do this and that. It could be, this or that", when I requested one specific thing. SOUNDS LIKE BAIT AND SWITCH to me. Based upon the phone unprofessional conversation I had with the person answering the phone, I would never recommend anyone enter this establishment. thank you for reading this review.

I'm updating my review to reflect the full experience with Pete's Garage…read more My car was towed in for a stuck gear shift. After nearly a week before it was inspected, my mom--who was in contact with Scott throughout--was told the shifter cable was BROKEN and quoted $600 for the repair, plus about $200 for the new part, taxes, an oil change, and other related expenses, bringing the total estimate to around $800. At no point was debris mentioned. We got a second opinion at a garage on High Street in Danvers. They inspected the car the next day and said they performed a thorough assessment. They found nothing wrong with the shifter cable. Instead, they found a large walnut lodged against the cable, along with other debris, preventing it from shifting. After cleaning it out and completing the oil change, the car worked perfectly. Total cost: $50. AFTER this review was posted, Eric contacted us and said the shifter cable had come out of position and might eventually break--information that was NOT shared during the original diagnosis or almost week of communication my mom had with Scott. Being quoted close to $800 for a repair that ultimately wasn't necessary, and only receiving a fuller explanation AFTER speaking out publicly, raises serious concerns for us about the thoroughness and reliability of the initial assessment

Eric is very friendly and seems to be quite knowledgeable. The two people who answer the phone,…read moreScott and a lady whose name I didn't quite catch, are atrociously unfriendly and condescending.

Took my car to Boston Auto looking for a second opinion on my 2019 Suburu accent that the…read moredealership had quoted about $10,000 in repairs. The team at Boston Auto was honest, efficient and helpful by assessing my whole vehicle and ended up completing the maintenance quoted from Suburu for about a third the price. The team was very open about exactly what they were doing with the car and pricing. Great experience and will always take my car here!

Quick and easy! I came in for tune up and they started…read moreworking on my car right away. It only took around 45 minutes. I'll definitely return if I need any service done in the future!