*purely a car buying experience review not a mechanic review* Initially very bad experience. Had a hyper aggressive sales man who refused to take no for an answer so I left. Afterwards the manager calls and puts me with Michelle, very sweet and easy going gal. Made the buying process smoother and had no issues bringing my requests to their sales manager to make the sale. Would suggest working with her if you want to have a pleasant experience verse and abrasive one read more

Grieco Ford of Delray Beach - Car Dealers Near Me - Delray Beach, Florida

I very rarely post but I feel I cant let this go by un reported , recently had to bring auto to GREICO FORD DELRAY BEACH, had to have the car towed for $166.00 and found out problem was due to a recall. NEVER notified ??They fixed it and at no charge which is what they are supposed to do ! They also said they plugged the tire and that cost was $ 61.37 , a little over the top ? Tire repair $49.95 now add on the shop charge, tax and an additional 3% for using a credit card. REALLY a little OVER KILL . I am so sorry that GREICO feels it is so costly to do business they have to throw in the extra charges ?Might seem petty but I am VERY disappointed and would do ANYTHING to avoid doing or recommending them in the future. PS service agent was nice but again corporate could cut back on their coffee and maybe NOT rip off their customers. Free coffee I think NOT!!!! read more

Just got my 2026 Ford Bronco Outer Banks from Grieco Ford and they made buying experience a great one! Bervens was great, he made the process run smooth! read more

Grieco Ford of Delray Beach - Car Dealers Near Me - Delray Beach, Florida

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I don't even know where to begin! I checked many other dealerships and finally spoke to a gentleman by the name of Jeff, who later I found out is the Sales Manager at Grieco in Delray. I texted Jeff, told him I would I will be in tomorrow (which was today) and asked him how painful will this be??? His response to me was outstanding. He said it will be seamless. I showed up with my 2014 F150 FX2 which was my baby and Sophia, who was so AWESOME took me for a test drive (2025 Ford F-150 Lariat Hybrid) It was absolutely amazing but she was the outstanding. The professional treatment I received from Jeff, Sophia as well as Alan, in financing was the pinnacle of CUSTOMER SERVICE. I can't express my heartfelt gratitude for the positive experience I had. To put it in perspective, my wife purchased a Mercedes and my treatment at this Grieco dealership in Delray was over the top in every way - they blew away Mercedes Benz. I could go on and on but this was one of the best experiences I ever had making a car purchase. Huge props to the entire team, especially Sophia, Alan & my main man Jeff. read more

Grieco Ford of Delray Beach - www.angelbobby.org - Car Dealers Near Me - Delray Beach, Florida

To begin with a year ago I brought my F-450 into the dealership to have the tires rotated and balanced. After dropping it off for 3 days I was told there was an emergency and they had to push my vehicle to the back of the list and I would not get it for another 4-7 days. At that point I was taken over to the dealership to take my vehicle elsewhere and was able to have it completed in less than 1.5 hours (Sawgrass Ford). Fast forward to July 2025 and after I purchased a different Ford that needed some minor adjustments I was told they would not be able to take care of the work that day and it would (again) require them to hold it for 3 days to verify if it's within their scope. Instead I chose to take it to Wayne Akers where the issue was resolved the same day. Unfortunately I'd used FordPass points to 'purchase' mudflats for my truck and had them shipped to Greico believing that they were at least capable of conducting this work properly. I was wrong. After waiting 6 hours I went to get my truck and after getting home realized the driver's side flap was uneven and hanging at an angle. Of course I was forced to use them again to correct the issue which was another 1.5 hours of my day wasted. Joe (Super Duty service rep) has given me a million excuses why work cannot be done in a timely manner. Despite them only being 20 minutes from my location I'm forced to drive 40-50 minutes away to get my vehicle serviced properly. Avoid this location at all costs! read more

Grieco Ford of Delray Beach - Car Dealers Near Me - Delray Beach, Florida

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The BEST. Thank you for a wonderful experience. Love my car!! A BIG shout out to Jeff Cirks and Mark Conroy!!! A+++++++++

I purchased a used vehicle to Greico Ford of Delray Beach and it had tires dated 1819 but Lydia prepared paperwork charging me $549 likely finance fee, when I paid cash and a $100 donation I didn't agree to pay. She didn't even know that tires had dates. they were 6 yr old tires with DRY ROT BETWEEN THE TREAD. Which was not visible because the tires were shaded by sun overhead. I complained to BBB, DMV Region 9, Fla Attorney General etc. for refund of new tires I bought the week after I bought the car or refund of excessive fees. They are the worst dealership to deal with. $1299 dealer fees. can't ever reach anyone and don't answer emails. read more

Review - Grieco Ford of Delray Beach Service Department Federal Highway - Delray Beach, Florida March 11, 2026 I purchased my vehicle from Grieco Ford of Delray Beach and returned to the dealership's service department for my first oil change and tire rotation. Unfortunately, my experience with the service department on this visit was disappointing. I arrived at approximately 4:01 PM without an appointment, which I understand may create delays, and that part is on me. However, after entering the service department, I stood there for several minutes without being greeted or acknowledged by anyone. Service Manager Keith was in his office, and the service representatives were either on the phone or focused on their computers. No one made any effort to acknowledge that a customer was standing there waiting for assistance. Eventually I walked outside and spoke with a valet employee named Felix. Felix was polite, professional, and immediately apologized when I explained the situation. He walked me back inside and helped get the attention of a service advisor so I could at least explain what I needed. Unfortunately I did not get the service advisor's name, but I was informed the wait would likely be several hours for a basic oil change and tire rotation. At that point I decided to leave. I completely understand that showing up without an appointment can mean waiting longer. That said, several hours for routine service combined with the fact that no one initially acknowledged a waiting customer is not a great first service experience. The only employee who demonstrated strong customer service during this visit was Felix. And just for a little humor -- I was standing there in a neon green T-shirt, so I'm still not sure how I managed to be that hard to spot. As someone who purchased their vehicle from this dealership, I expected a more attentive and organized service experience. Hopefully management will take this feedback seriously and work on improving how customers are greeted and handled when they arrive at the service department. I would be interested in hearing how management plans to address this issue for future customers. I am posting this review simply to provide honest feedback about my experience. If dealership management would like to follow up regarding this visit and how customer service in the service department can be improved, I would certainly be open to that conversation. read more

My first trip was to check my brakes I did indeed need the back brakes to be replaced! Charles T took care of me from beginning to when I felt He texted me as the also checked on recalls I was all set Today , I had a question and they took me in right away. This was a great comfort to me since I was afraid to drive my car within out professional answers Again my visit was reassuring to me In fact, they said my car a 2015 escape was in such good continue they would offer me top dollar to sell it to them Being over 80, I told them this is my forever car and they said it was a good choice. Thank you for the service station and the comfortable service lounge as well filled with coffee water and snacks This will be my go too place from now on Jackie S read more

Wow! What a horrible experience. After a month of purchasing a pre-owned vehicle, I started experiencing numerous issues with my vehicle. I was promised there weren't any issues and that they ran tests on it and I could trust them. Crystal and Chris do not reply my emails or phone calls when I'm reaching out with questions and help. If you're looking for a professional place, this is not it. I'm writing this review in hopes they get back to me! Kelly. read more

Bervens is a saleman who gave us everything we asked for and worked for his customer!

Poor communication. I did buy the car site unseen, that was my first mistake but I guess I expected them to provide details of items on the car that were broken. When the car was delivered they of course took no accountability for this and it all became my expense. I offered to pay to ship the car back and the refused to take the car back. They sell lemons and know it. Be very sure you are ready to buy a car before leaving that lot. I would highly recommend buying a car somewhere else. read more

"I had an appointment at the Ford dealership in Delray at 4 p.m. I arrived at 1 p.m. hoping to get an oil change done early, but no one attended to me. When I asked for help, the staff told me I would have to wait 4 hours. I explained I had an appointment, but they said, 'No, just 4 hours, or come back another day.' This was the worst service experience I have ever had. I would give zero stars to this type of service." read more

Horrible costumer service. It looks like they have a bunch of assholes picking up the phone. They literally transfer you over and over and nobody picks up the phone on the other side . Nobody wants to help the costumer, they keep saying they are gonna call me back and they don't. Straight up bs. I gave them so many chances to fix up their mess and they refused to get me an answer on how long my car is gonna take to get fixed. read more

I had a very disappointing experience with Greico Ford in Delray Beach. I purchased a 2020 Range Rover on December 1, and the very next day (December 2) I noticed that the passenger-side DRL was not working. When I brought this to their attention, the dealership refused to address the issue, despite the fact that the vehicle was just sold and supposedly passed their inspection. I requested a copy of the inspection paperwork multiple times from both the manager, Mike, and my salesperson, Mustafa, so I could see how the vehicle supposedly passed. Months later, I still have not received the inspection report. My calls have gone unanswered, and I have left multiple voicemails that were never returned. The complete lack of communication and accountability is extremely disappointing. Once the sale was completed, there was no customer service whatsoever. If you value transparency and basic follow-up from a dealership, I would strongly suggest taking your business somewhere more reputable. read more

Jeff is a really great guy and manager. I did not have such a great experience going into the dealership with a deal I called about from their website. I emailed Jeff about what had happened, and he called me the following day to make what wasn't his mistake, right. He took great care of my husband and even sweetened the already promised deal to show his sincere apology. Jeff deserves 5 stars, but his subordinates costed the extra star and hopefully can use this teachable moment to treat their customers better. Ask for Jeff when buying from this dealership to get the best customer service! read more

It took a post on yelp, but Greico Ford really stepped up and took care of the problem. A huge thank you to Diana for getting one of my trucks in for service. The trucks are my livelihood. She went all out to help me. Thank you read more

What you'll expect if you have an appointment at 7:30 in the morning and it's 9:50 and your car is still outside without even being inside the service area just for oil and filter change. I took my car without wasting more time. two hours and a half is enough for nothing. Totally disappointed. read more

Walmart of car dealerships, sad for the owner! Wasting people time , terrible sales team

Horrific customer service. No one answers phones. No one knows what's going on. Who ever is in charge should be fired. Disgusting sleazy salesmen, service department is a nightmare. Overall horrible every time I have to deal with them. read more

Stop at Ford Grieco to buy new truck for my business. Sales man name Igor was great! He help me to find what I was looking for and all the process went very smoothy. Thank you read more

Sold me a truck with undisclosed frame damage and with many issues . And stopped taking my calls on addressing my issues with the truck from the first day. If you wanna get taken advantage of and scammed by these con artists then this dealership is for you! read more

Dear Service Manager, I'm writing to formally express my frustration regarding my Ford Bronco currently at you dealership. My vehicle has been at you service department since 7:30 AM today for scheduled oil change and recall repair, it has now been over 10 hours , and I have no received any updates on the status of my vehicle. Additionally I have made multiple attempts to contact my service advisor , Steve Morrone, but my calls have gone unanswered, the lack of communication is extremely disappointing and unacceptable. A routine of oil change and recall service should not required and entire day without any explanation or follow up . At the very least, I expect timely communication and a return phone call. please provide and immediately update of my vehicle and an explanation for the delay. I would also appreciate appropriate consideration for the inconvenience this has caused. I look forward for your prompt response. Sincerely Alex Go read more

I would strongly caution anyone against purchasing a vehicle from Ford, especially Delray Greico Ford. I purchased a 2024 Mustang Mach-E on December 30, 2025, and since that day I have experienced nothing but ongoing, unacceptable problems. The vehicle initially failed to charge properly due to a battery issue. I attempted to pursue a lemon law claim, and the dealership replaced the battery. However, the charging problems have continued. This vehicle is unreliable and has repeatedly left me stranded. I have incurred significant out-of-pocket expenses for rental cars and Uber rides because I cannot depend on a brand-new SUV to function as it should. Most recently, I was stranded at a charging station when the vehicle would not charge at all. I had to use the Ford app to request a tow, and the car was taken to Wayne Akers Ford in Lake Worth Beach. I was then informed that there is an active recall on my vehicle and that the required part is not available. As a result, I missed work and was told there were no rental vehicles available. This is completely unacceptable for a vehicle that is essentially new. To make matters worse, Delray Greico Ford has refused to assist me simply because the vehicle was towed to a different Ford dealership. As a paying customer, I should not be caught in the middle of internal dealership policies. Ford's dealerships represent the same brand, yet I am being denied support when I need it most. This situation demonstrates a total lack of accountability and customer care. I purchased a new vehicle expecting reliability and support, not repeated breakdowns, recall delays, financial loss, and indifference. At this point, this vehicle clearly qualifies for relief under lemon law, and I expect immediate action--whether that means a full replacement or a buyback. Ford needs to take responsibility and resolve this matter without further delay. read more

Horrible service !!!! and they run the scratch scam .... Just to bring you in for nothing ...

Terrible dealership -- stay far away. Do yourself a favor and take your business elsewhere. The staff here, especially Rachell in finance, were friendly, informative, and extremely available until I purchased the car. After that, it became nearly impossible to get ahold of anyone. When I bought my used vehicle, I made it very clear that I only wanted the car if I could purchase the best extended warranty available -- one that covered everything. When we finalized the deal, they told me they had added exactly that kind of coverage. They charged me $5,000 for it, and I trusted them. Fast forward three months: I start hearing strange noises and take the car to a Mercedes dealership for an inspection. They found several serious issues -- shot lower control arms, problems with the electrical fans, oil leaks, and more. No problem, I thought -- I have the top-tier warranty. Except I didn't. When Mercedes called the warranty company, they were told it was a powertrain-only warranty that covered almost none of the issues. I was shocked. This place is dishonest and predatory. I strongly recommend you go to a certified dealer for the make of vehicle you're interested in. Don't make the same mistake I did. Grieco Ford of Delray Beach -- count your days. I contacted Rachell 20 times regarding this issue with the warranty and left voicemail messages and guess what? She never called back and until this day I have not heard from her. read more

Had an amazing experience, the entire process took 30 min from walking to the store and getting my car! Serge was my salesman and was knowledgeable and helpful finding the perfect truck for my needs! 5 stars service, once I got to finance, Alan helped me getting the best finance in minutes, thank you again to both for the stellar service. Great experience. read more

Went to Grieco Ford in Delray Beach Florida for an oil change and tire rotation for my 2022 Ford F-150. They talked me into changing the break fluid and cleaning the injectors.They quoted one price and charged a higher price of over $100 including hidden charges like a shop repair charge of $34.99. I was told it would take 2 hours and it took 5 hours. I will never set foot in this dealership again. read more

1-Star Review for Greico Ford (Greco4) - Delray Beach, FL I usually don't leave reviews, but after my recent experience with Greico Ford in Delray Beach, I feel it's important to share so others don't go through the same. I went in to purchase a leftover 2024 Ford F-250 Harley-Davidson edition, offering a $15,000 down payment and trading in my 2024 Chevy Silverado with 30K miles. From the start, the process was frustrating. The first salesman I worked with was suddenly let go after we couldn't close the deal, and even he warned me not to do business with them because they weren't being honest or transparent. I've done business with this dealer before (bought a 2024 Ford Transit), but this time was completely different. They low-balled me on my trade-in, blaming a recall even though the truck is in excellent condition inside and out. They made it seem like giving me $55,000 was a favor -- but when factoring in the tax savings, it's really closer to $52,500. After running my credit twice, which dropped my score, they offered me an 8.1% APR over 84 months, with a monthly payment of $1,779. I did the math myself -- that payment didn't make sense. The interest over the life of the loan should be around $34,000, but they were sneaking in about $14,000 extra somewhere. When I asked for a breakdown from the bank, they dodged me. Just like the last time I asked weeks earlier -- same story, no transparency. They added GAP insurance and a tire/rim warranty I never agreed to. I specifically told them I didn't want it, and they still forced it in -- without even telling me the price. After getting no clear answers and wasting hours of my time, I told them I wasn't moving forward. No one followed up, no one tried to make it right. Apparently, because I didn't accept a bad deal, they didn't see me as worth the effort. As a business owner myself, I believe in transparency and honesty. Greico Ford failed at both. If you're shopping here, ask for a full breakdown from the bank, double-check your numbers, and watch out for hidden add-ons. Don't let them take advantage of you. read more

Not a good experience when my son, fiancé and myself went to buy a used car. We spent almost 2 hours with the salespeople Mark, and most of the time was spent trying to qualify my son's finance for financing. We asked him specifically only to run a soft credit inquiry and found out later he ran multiple hard credit inquiries. We finally got to see the car and before we got to test drive it, they told us not to buy that car and that they had a better one for us. It had not been serviced or checked out and there were several things wrong with the car. We ended up leaving and decided not to come back. The salesperson & sales manager kept bugging us to come back for a better deal but it was too little too late. Typical used car salespeople!! It's a shame since I had such a great experiences with the other Grieco's. read more

Shady, dishonest, and deceptive -- stay far away! This dealership is the definition of shady. I ordered a new F-350 and put down a deposit. When the truck came in and I sat down to do the paperwork, they conveniently "forgot" to apply my deposit toward the purchase. I brought it up, and they acted like it wasn't a big deal -- then ignored me for 6 months when I tried to get it resolved. I had to physically go back to the dealership and demand to speak to someone before they finally admitted the mistake and gave me a check for my deposit. That should have been my first red flag. But it gets worse. When I bought the truck, the finance guy sold me a PremiumCARE extended warranty for around $3,500. He walked me through the benefits, told me it was the most comprehensive coverage available, and assured me that's what I was getting. Fast forward 37 months -- just after my factory warranty expired -- I took my truck to a different dealership to get the mirror motors fixed, only to be told I didn't have a PremiumCARE warranty. After checking my paperwork, I realized Greico had ripped me off yet again. They had switched it out for a lower-tier Diesel EngineCARE plan without telling me -- so they charged me for PremiumCARE but gave me a plan that covers way less. Classic bait and switch. When I called to get it fixed, they gave me the runaround. No one would call me back, and when I finally reached someone, they just said, "you signed it." To make matters worse, when I tried to refinance through my credit union, they refused to tell me who was holding the loan on my truck. After pressing them, they outright lied about it -- stalling and stringing me along while keeping me in the dark about who held the note. If this were one mistake, I'd chalk it up to incompetence -- but this was a clear pattern of deception. They tried to keep my deposit, bait-and-switched my warranty, and lied about the financing. This dealership operates with zero integrity and shady business practices from top to bottom. Save yourself the stress and go somewhere else -- this place is a complete scam. read more

This dealership will do anything to get customers walking in the door. I was sent a scam raffle which showed that I won $1,000. When I arrived at the dealership to claim my prize they changed up the rules and refused to pay. They are obvious scam artists as you can tell from all the other poor reviews on the various websites. Do not buy anything from Grieco Ford. read more

I bought a f250 from this dealership. 30 minutes after I drove the truck off the lot the radiator blew. I didn't even make it home. So I reached out to my sales team and kept getting the run around for 4 days. I was finally able to speak to the used car sales manger Chris. Chris was the most disrespectful and most condescending person I have ever talked to. Instead of being understanding he got aggressive with me. Don't ever do business with this dealership!! read more

I had a fantastic experience with Grieco Ford in Delray Beach and especially with Kenny Heredia, the salesman I worked with. I ordered and waited for the very popular Ford Maverick. The whole process took 18 months to come to an end. I still had a great experience. Kenny was very communicative and efficient. I emailed dozens of times during the wait looking for an update on the build. Each and every time, I received a prompt and friendly response with the information I wanted. I highly recommend Grieco Ford and Kenny. Love my truck! read more

Grieco Ford of Delray Beach - 2023 Ford Maverick XLT - Desert Gray - Car Dealers Near Me - Delray Beach, Florida

Horrible service... tried to call for a recall service and the receptionist put me on hold 5x in 2 minutes, forwarded me to a voicemail and when I called back I was put on hold for 20 mins before I gave up These dealerships sound like mental hospitals. Why do we have to deal with them???? Horrible read more

They did an excellent job in working out an affordable purchase. Great vehicle! Great price! Most definitely worth the trip from Miami. Thank you Debra L., Salesperson read more

Grieco Ford of Delray Beach - Car Dealers Near Me - Delray Beach, Florida

Wed, Jul 30 at 11:09 PM Hello Mr. Grieco: I see your ads all the time on TV and you are "undeniably" a Grieco...... standing next to your dad and brother!! Congrats on becoming the CEO! I would like to share a story with you about what happened to me when in the mail I received a brochure of yours with a mini jackpot style attachment. I should first tell you that I never win when it comes to jackpots, bingo, lottery, etc, etc, etc..... but guess what....to my amazement I got six 7's in a row and according to the brochure I thought I had won a $795 Visa card. So, I still couldn't believe it and proceeded to call Grieco's. A young man (Justine) answered. I explained what happened and asked him if in fact I had won? His reply was yes and congrats......but you have to come in to claim the $$$$ and it's first got to be validated by Ray. I asked what he meant and he said that the number above the jackpot ticket had to be validated in order to win. Ok I thought....that's easy enough. I made an appointment to come in today and so I did. But before that.....I invited my friend/neighbor to celebrate the rare ocassion with me by joining me after Greico's for dinner at Deck 84 in Delray Beach. But before heading over to your dealership I called Grieco's again and spoke to a manager who assured me that this was not "a gimmick"! I was coming in for my $795 Visa card and I couldn't be happier!!! I think you know how this story ends Mr. Grieco! I was a "gullible" woman wanting to believe what I heard from your staff and probably should've know better!! Now, when I see your ad on TV, I will only remember the disappointment I experienced today and how I left your dealership almost in tears. Needless to say....we never made it to Deck 84! If you care to comment on this you can reach me at: xxxxxxx and/or . All the best, CA read more

We traded in our 6 month old Tesla and leased a new electric 2024 Mustang Mach E. Our salesman was Sebastian - and believe me when I say it was our lucky day. He is the BEST!! He worked very hard to please us with the amount Grieco was willing to pay for our car, and the amount we wanted to pay for the Mustang. He satisfied everyone! And Sebastian then proceeded to explain all the MANY features and how to work them. He set up everything we'd need to do on each of our cell phones. However, We continued to need further explanation on many features and we called him 3 additional times, and he always made time for us and assured us we were not bothering him. He greeted with a big smile and his patience knows no bound. After today's meeting I THINK we're all set. But he did welcome us back anytime for further help! Grieco Ford should be very pleased to have such a wonderful, caring and knowledgeable employee!!! J & L read more

Oil Cap Left off upon taking car in for a recall Terrible, dishonest experience, said they took my car in for a recall, then it sounded funny, they told me they had not touched the engine but later admitted they left the oil cap off ( my engine was covered in oil). offed to pay for the rectification but then sent a check that was almost `0% of what was agreed, not only that, they gave me a checklist claiming they had inspected the car and that the tires, battery, etc were all good. the next reputable mechanics' true inspection showed the battery was almost dead, the tires had rotted, and the minimum safe amount of tread. (had that verified when I had them replaced) They have intimidated me because I am a small woman, telling me it was not possibly them and strung me along with promises to compensate they never intended to keep. absolutely horrible, scary experience and in my opinion not forthright or trustworthy . Now they don't even bother to answer and the manager of service Mark and the Mike Trontz, General Manager has not returned a single call or email. read more

completely dissatisfied with this Ford dealership, my daughter had a recall for a battery. They informed her it past the recall inspection, but failed their inspection and sold her a new battery instead of using a recall. I would not recommend this company to have your car serviced! Unfortunately, they consider capitalism more important, then customer relations read more