We contracted with this provider for our wedding on August 15, and the overall experience was…read moreextremely disappointing. The biggest issue was not simply that some floral arrangements fell short of our expectations, but the combination of poor communication, inconsistent commitments, lack of personal involvement from the owner, and pricing that did not feel justified by the final service. We would strongly encourage couples to carefully consider these issues and NOT choose to work with them. 1. Very poor communication: Before booking, Charmine, the owner of the business presented herself as experienced, passionate about her work, and encouraged us to reach out with questions. After we paid our deposit, however, she repeatedly ignored our messages and told us she was too busy to respond for two weeks, despite our wedding being only about a month away. 2. Inconsistent commitments: The contract required us to finalize the arrangements 30 days before our wedding. When we contacted Charmine with questions in early July, she told us she was too busy and could only respond after two weeks--which would have left us only two days before the contractual deadline to finalize everything. We therefore asked whether she could try to contact us earlier, and she offered to extend our deadline by 15 days, so we agreed on not contacting her for the two weeks. However, she later reversed that agreement and claimed that the extension was no longer applicable simply because she had been able to contact us 3 days before the original deadline. When we reminded her of the extension she had explicitly agreed to, she refused to honor it and characterized our concerns as being "confrontational." 3. Lack of accountability and communication: Charmine repeatedly focused on defending herself rather than addressing our specific questions and concerns. For example, we contacted her three separate times regarding a change to the arch decorations, but received no response. After the two-week period during which she had said she was unavailable, she finally contacted us but appeared unaware of the change we had requested. Rather than acknowledging that our messages had gone unanswered, she blamed us for expecting her to show us the previous design, which was not what we had asked for. She also described her work as "art," which felt particularly ironic given that she did not personally appear at our wedding at all. We had expected to work with the person who had presented us with her experience, expertise, and creative vision, yet she was completely absent on the wedding day. 4. Pricing did not match the service received: Some services felt significantly overpriced relative to what was actually delivered. For example, we were charged $2.50 per flower cone, yet the cones prepared by her team ultimately contained only about five plain white flower petals each. 5. Credit to the on-site staff: We do want to acknowledge that the staff who actually came to our wedding were responsive, professional, and receptive to our feedback. When we pointed out issues, they made some changes immediately. We appreciate their efforts, even though several of the floral decorations were still not satisfactory. However, to our surprise, Charmaine still tried to contact us during our honeymoon complaining about us asking the staff to help moving some of the decorations, which should be their job. Honestly unbelieveable...

Affection Florist is so much more than a florist. From the very beginning, Charmaine took the time…read moreto truly get to know me, and because of that, she and her incredibly talented team created a wedding that exceeded anything I could have imagined. They didn't just provide flowers--they created an entire atmosphere. Every detail was breathtaking, from the stunning floral arrangements to the gorgeous décor, chandeliers, sweetheart table, head table, and every single guest table. I genuinely felt like I had stepped into a fairytale. Throughout the wedding and even days afterward, our guests could not stop talking about how beautiful everything was. I honestly don't know how they pulled it all together, but they are absolute artists at what they do. On top of their incredible talent, they were communicative, responsive, organized, and wonderful to work with throughout the entire planning process. My biggest piece of advice: trust Charmaine's vision. She has an amazing eye for design, and letting her creativity shine was one of the best decisions I made. I would honestly renew my vows just to see their work again. I cannot recommend Affection Florist highly enough!

We hired this company to run a photo booth for our Wedding on November 21, 2015. First, the…read moreattendant was not friendly. He had a handful of props on a table and a big clear box full of props in clear sight. Everyone asked about the box. He informed everyone that the props were off limits. So I don't understand why he brought the box inside the restaurant. Later a guest came up to me and showed me a photo strip. The date of our was written for November 25th, four days in the future. When confronted by the guest, the attendant said he didn't know the date and that there wasn't anything he could do about it. Finally, when I called to complain, I didn't receive an apology. I had to listen about how sick with cancer the owner was. The representative then told me that she couldn't go back in time and fix the problem. It ended with no offer refund any portion of the $700 it cost, just a promise to call in a couple days.

This is the letter I emailed to this company today.. I hope it helps you to NOT use this company…read more No insurance on vehicle and it was impounded by police was the story I got from Stefanie. Please see my email below. Hello Stefanie, I wanted to touch base with you regarding my daughters wedding on Saturday afternoon that your company did not show up for. I reserved your company back in early January and paid you in full at the end of March. Unfortunately for us your company was providing all the pictures for the wedding and I did not have a back up since I had spoken to you numerous times and again Friday night before the wedding and was reassured that everything was set and there was "no worries." I don't know what kind of business doesn't have insurance on their vehicles that they use for transporting photo booths and why there wasn't a back up vehicle sent. That option wasn't even presented by you or your company, actually there was no other options presented to me by your company. All you told me on your voicemail was you got pulled over but everything was fine and you were on your way. That was about 2:45pm on Saturday 6-23-18 and in your voicemail you said you'd be at the venue by 3:15. I finally called you around 4:30 to see what was going on and you told me that the "cop had towed your car b/c you didn't have insurance but that you had insurance since the 18th of June but it didn't go thru the system. You then proceeded to tell me that the cop dropped you off at gas station in New Berlin and you weren't able to make it. I wasn't offered any remedies or asked to come the 10-15 minute drive to pick you and the photo booth up which could have been arranged. You just kept going on about the insurance and how the cop wouldn't let you drive. I'm sorry that happened to you but I'm more sorry for my daughter who had a wedding without photos. I don't know if your the owner of Upstate Photo Booths or not but I would like to speak to the owner and if that's you then I would like to speak to you ASAP. You can reach me at 6** -***- 4***. Very dissatisfied customer, Please think twice about hiring this company. It will save you from stressing out on the most important day of your life. That first part was from June of 2018. It has been almost a year and I still have not received a refund from this company. I have called, texted and emailed numerous times without success. DO NOT USE THIS SCAM COMPANY! IT'S NOT A LEGITIMATE BUSINESS! I will be pressing charges for theft if possible. I'm done waiting and have been very patient. Not even a text message to let me know the status of my refund.. absolutely nothing from them as of today 4/29/19.

Two days before our wedding, our venue decided to disclose that we're NOT allowed to decorate for…read moreour ceremony until the hour of our allotted time of the ceremony. Apparently "all inclusive" isn't a inclusive. So I called around to different places and companies who were willing to deliver (fees applied) chairs and arch for us last minute as we decided to move out ceremony else where. Thankfully Ralston Supply were more than happy to accommodate our last minute request! I highly recommend using this company. They delivered chairs and arch for us the next day. Thank you, Ralston!! You saved our day.

We rented a popcorn machine for our wedding reception. Ralston was quick to respond to our inquiry…read moreand to finalize our booking. They made drop-off and pick-up very easy and provided everything we needed. And of course, they were very reasonably priced. A great addition to our event!

So grateful to know that people still value their customers and have great customer service! The…read morequality and selection of things to choose from is well worth my time. You will see the value and pride taken in the products they provide. Thanks for being exceptiona.

Most amazing and best florist in the area! They never disappoint! The gift shop is awesome and they…read morehave so many unique items! Best gift shop in the entire area!!

I was not expecting to stop here and find this the other day on my way to Chicago from Boston. I…read morehad to go to the bathroom, saw the sign for the boxing hall of fame from the highway, and said bingo. I have been boxing the last decade, so obviously I had to see the OG ring from Madison square garden. It's a small museum that you'll go through quickly, but man is it cool to see.

I'll just get this part out of the way: I'm not a fan of boxing (nor do I hate it), as in I just…read moredon't follow it like some people do. I know there will be a lot of people who would appreciate the museum, and since I was in the area at the time, I figure - why not visit? Yes, it's definitely the Int'l Boxing Hall of Fame and I'm surprised they don't have (+ Museum) attached at the end! It is actually two parts: one big building which has the gift shop and the old Madison Square Garden boxing rink (which was donated to the place in 2000s). The smaller building houses three rooms, one mostly focused on the Hall of Fame inductees, plus some cool, very retro memorabilia such as old books from the 19th century about boxing. It's interesting to know that boxing has been around for centuries and somehow someone was taking notes and records on who were the greats during the older times. I've heard of all the boxers that everyone else has heard of, like Mike Tyson, George Foreman, Evander Holyfield and a couple others. Of course, they're all enshrined. Even Sylvester Stallone, who wasn't really a pro boxer - just helped popularize it - is in the Hall of Fame! The other two rooms have memorabilia dating back to at least 1900. Lots of cool retro posters, bronze fists that are meant to look like other boxers, etc. A different but great experience, regardless of how much you care about boxing. Apparently the greats think it's a big deal...Tyson and Stallone have both been here!

Great venue reasonable parking underneath reasonable drink prices ; lovely staff . I'd gob to…read moreanother event here . Plus surrounded by all the local eateries you can't go wrong .

Well, I just went to see Guys and Dolls. The last play I went to was The Jersey Boys before all…read morethis woke crap. The acting and music was great but I could not get past a male playing a lead female role. It just ruined it for me. I felt like I was at a woke college campus playhouse where the players were alphabet soup people parading around. Not sure if I can go see another play again if they are going to be doing this to all the plays. The only way I could honestly rate this is if there were categories to rate separately so I was restricted to giving it a 1-star rating. Again, the acting and music was great, and it was entertaining but I walked out of there wondering what the hell did I just witness? I just don't understand how less than 1% of the population has to ruin everything for the rest of the 99%.

Shannon was a life saver when planning my wedding! I knew what I wanted as far as most details for…read moremy special day but failed to think of the big picture. I had no idea what actually went into planning such a large event...things like making appts, comparing costs and venues, booking a DJ, linens etc. Shannon swooped in like a event planning super hero! I highly recommend her services, she is easy to work with and willing to do whatever it takes to make your event perfect.... oh and did I mention she was our officiant as well! She can seriously do it ALL!

He ended our wedding 15 minutes earlier than we had agreed to and didn't announce us as husband and…read morewife (just our names with no title. He was booked until 10 and ended our wedding at 9:45. He called the last song at 9:42. He also didn't introduce us as husband and wife. I have videos with time stamps to prove all of the above. He announced mother and father of the bride and groom and the rest of the wedding party and then he announced us by just our names which was pretty lackluster in comparison. Just because I didn't take my husband's last name, it doesn't mean that we aren't married. It doesn't mean that we aren't husband and wife. He could have said "now, as husband and wife, Kristen and Aaron!" There was also a misunderstanding when I asked him not to play too many slow songs. He took this to mean no slow songs. TECHNICALLY 0 slow songs is not too many but I wished he had asked what I meant if he was confused. I didn't realize until the end that no slow songs had played. We would have liked 2 or 3. I guess this is partially my fault for not being clearer. He did the ceremony and provided us with microphones at no extra cost, but it doesn't change the fact that he ended our once in a lifetime wedding day early. He said he would never end a wedding without the bride and groom's permission, yet he ended ours early. I promise with every fiber of my being that we would never ask to end our wedding early. After he announced that it was the last song at 9:42, I turned to my husband in front of the DJ booth and said "wait, don't we have him until 10?" DJ Carl suggested that I should have said something to him in the moment while it was happening. I shouldn't have to beg the DJ to stay for the full contracted time that we both signed and agreed to. We already had a million things to worry about that day and I didn't want the confrontation. We didn't want an argument on our wedding day and he had already announced that it was the last song. We waited a year to review because we had just had our wedding and we wanted to take a break from wedding stress and then family things came up and job changes and we were busy for so long. I remembered after our anniversary when we were reflecting on everything. I wish we got the experience that other reviewers got and I'm not sure why we didn't. Did he just not like us? We treated him with nothing but kindness and respect throughout the process and paid for his plate of food and his drinks so that he wouldn't be hungry or thirsty. TRUST ME when I say that we were both VERY aware that he ended the wedding early when it was happening but we didn't want the confrontation because we're both terrified of it. Trust me when I say that we would never forfeit a single minute with our loved ones on our wedding day. What hurts the most him ending our wedding early without our permission is that we can never do that day over. We will never get that day back. We would like 15 minutes more of dancing, laughing, and holding our loved ones on our wedding day. We would be crazy not to.

From the owner: We have over 25 years experience in the entertainment industry. All of our music is clean and…read moreradio edited.