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    Upstate Photo Booths

    1.0 (3 reviews)

    Services - Upstate Photo Booths

    Photo booth rental

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    11 years ago

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    Snapflash Photo Booth

    Snapflash Photo Booth

    (10 reviews)

    I guess I will be the first in 2018 to put out how bad my experience has been with Snapflash Photo…read moreBooths. Please feel free to verify all of what I am about to say by first doing the following: 1) Log onto their website, when the "Live Support" icon pops up just wait a few seconds and you will get the following: "We apologize for keeping you waiting. Our operators are busy at the moment, please leave us a message with your email address and we'll get back to you shortly." THEY NEVER HAVE ANYONE ON THAT SITE 2) Call the phone numbers on the website for customer service. You will ALWAYS get an answering machine. THEY NEVER ANSWER THEIR PHONE. The only thing they respond to is when you leave a voice mail or email that you want to spend money. Why do I say this, because once you purchase your booth, don't expect to receive support. They advertise that they have the "Best warranty in the industry" and guarantee to mail you a replacement part so you can receive it in a couple of days. NOT TRUE. I have left 5 voice mails, a dozen emails, and opened 2 tech support tickets on the site to replace my flash. NO RESPONSE. And reading other reviews here on Yelp, I concur with them.... Ever since day one purchasing from them I have regretted it. Not because of the product. The product is excellent. Build quality of my booth is spot on. The problem is that if you purchase a Tesla, you have certain expectations i.e. that they will back the warranty. Imagine purchasing a Tesla and the moment you have a problem with it the company doesnt bother responding to your requests for help. As far as training goes, hope you like texting. Kevin loves texting. When he does do a "training" with you on the phone he starts with a 5 minute lecture about how you need to silence your phone and just watch what he does and dont ask questions. He is extremely rude. My personal opinion is that they build great equipment but completely fail to hit the mark when it comes to customer service. Hope this helps prevent someone from making a poor choice in companies.

    Don't do it. I ordered my booth in dec 2017 and didn't get it till feb 2018. It came shipped with…read morethe wrong camera a lower model. The shell has a crack. And till now march 16 I never received my printer. I called numerous times no answer. I emailed them about the crack and wrong camera and they seem to not care. I emailed them about not getting my printer well I got no response. As soon as they get your $ they don't give a rats a$$ about you. What everyone says on here is true. They want to control your booth with the leave your system on so I can do the templates. They remote in anytime they want to. Lies they don't even do it they leave you high and dry. You have to make an appointment for them to do skins and layouts and they never every did it. He is rude.

    All Event Entertainment - Ceremony with drone

    All Event Entertainment

    (1 review)

    Hi All, My DJ was…read moreawful and I feel the need to share my experience so that no other bride has to go through what I have. Here is my review of All Event Entertainment based out of Rome NY. They have lots of 5 star reviews which I thought was a good thing but I was naive, they must scrub all bad reviews. Review: It appears that Eric and Greg have a lot of 5 star reviews but I need to come on here to share a different experience. I was very unhappy with the service that they provided and so were my guests. Below are a few things that were off putting and disappointing about all event entertainment. 1. I was asked why I wasn't changing my last name, and then Eric tried to bro out with my soon to be husband after I said I am a strong independent women with a publication record who wanted to keep my own name. My now husband shrugged it off but I found it offensive. 2. Regarding the night of our wedding, someone showed up who I never talked to before after being told Eric would be there. Greg corresponded directly with me (the bride) several times. This wouldn't have been a problem if he didn't try to leave an hour earlier than he was contracted to do so. I told him he was contracted to be there until ten and he asked to see a copy of the contract. I had to leave my own reception to go get it. He accused me of changing the time on the contract and honestly ruined the last part of my night. Our best man threw money at the situation which I was opposed to. They have offered to refund this money, while at the same time denying that they received anything from him. 3. This company talks a big game but was honestly the only thing wrong with my wedding day. I would feel sad to not warn future brides about this possibility. They will not play top hits, they will not "keep the party going". They will change genres quickly and play extremely loud poorly chosen elevator music all during dinner. 4. Please be aware that a company with mostly 5 star reviews is something that deserves a closer look. They have been rude, they have lied, and been extremely unprofessional. I wouldn't want this for any future bride. Xoxo Disgruntled and sad bride who just wanted a night of carefree dancing after years of planning.

    Upstate Photo Booths - photoboothrentals - Updated May 2026

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