We cannot express our joy of having Rob create all of our wedding photos! He was so patient and caring and made such a special day even more amazing! If it were not for him we would have missed so many special moments with family and friends that we only realized once we viewed our wedding photos. The day of the wedding and reception is such a joyous but stressful time so to be able to go back together and relive the moments is priceless. read more

Amazing job, cant say enough good things about them. Highly recommend. Super professional and helpful. Loved working with them and so happy with all the images read more

My husband and I decided to hire a videographer with only 7 months to go until the wedding so we were a little bit stressed & feeling like we didn't have much time to prepare. Rob with 123 Imaging was so friendly and happy to answer any questions each step of the way so that we felt at ease. We hired 123 Imaging for the Ceremony package only and are so glad we did. We absolutely would have regretted not having that footage. Our dog (our ringbearer) had passed away 2 months after the wedding and although not originally in our video wish list, Rob was happy to search for the footage to make sure the moment with our dog was in the video and not a moment was missed. He was also very good with communicating with us and so kind. Shout out to Amber and Christina who set up the cameras and the drone (and Daniel who ended up photographing our event with our photographer Caitlyn from Moments Captured CNY!). We would hire 123 Imaging again in a heartbeat and I recommend them to any bride & groom looking for a videographer to do the same! read more

Thank you for the beautiful videos you made for us. We will have such great memories of our wedding day.

What can we say about Rob Rivera photography that doesn't show in his work. On time and early to the event and started taking pictures from the time the first guest came into the venue until the event was over. He made my daughters sweet 16 even better with great pictures. We highly recommend Rob for your next event. Great service, easy to work with and great pictures. read more

Rob and Jessica were so amazing. They managed to take a difficult situation (a COVID wedding in my home in 2020), and captured some absolutely beautiful and amazing memories. Did I mention that I am plus-sized, and we are gay, so this provides additional challenges for any photographer. Their photos made me feel beautiful and us feel special. Also, they were EXTREMELY lenient when we dragged our feet on selecting our photos, and they did not charge us extra even though we should have paid per our contract. DON'T LOOK ANY FURTHER - Rob Rivera Photography should be your last stop! read more

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Rob and his team did an outstanding job with our engagement and wedding photos. We were thrilled with their natural style and ability to capture every special moment. Working with them was extremely comfortable and professional. Would recommend to anyone having a special event. read more

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Rob provided the photography for our wedding in 2023, and we could not have been happier with the results! First of all, Rob spoke with us many times before our big day to ensure that we would get everything we wanted out of our photos. We went through the schedule for the day, and exactly what we were looking for in our photos. Not only that, but Rob made sure the trains ran on time the day of our wedding. Absolutely anything we needed, they had it! They were ready for any situation that the day could bring. Not to mention how the actual photos came out! I am in love with our wedding photos, and couldn't have asked for a better photographer. Thank you so much Rob! read more

Rob was awesome!! He did our engagement photos and we enjoyed every second. He was helpful with posing and using the nature and sunset with us to create stunning photos. We love how the photos turned out and can't recommend Rob at 123 imaging enough! read more

They were great with corresponding back and forth, great with helping find locations to shoot photos in the background we wanted. Super fantastic with the wedding day. Could not say enough. 1000% recommend read more

Robert and Jessica are amazing folks! We live in multiple states away we contracted and book from about a year ago and oh my god what a wonderful experience from the start through finish. I'm including some photos so you can actually see with your own eyes they work very hard. His prices are amazing and his staff Jessica was wonderful. Such a terrific people and my daughter had a beautiful wedding and we cannot wait to see the final product of the photos. If you're shopping around for professional photography, trust me, you definitely wanna include Rob. Thank you so much Rob thank you so much Jessica you're beautiful souls and we really appreciate your insight and your professionalism. You helped me her daughter's wedding day extra special. Steven & Cassandra Dover, DE read more

My daughters are dance and I was tired of paying crazy prices for crappy photos so I took them to Rob and the pictures were so much better than I could have expected! Thank you for all the hard work! read more

My husband I are very pleased with Rob and his team's professional photography skills and outstanding customer service. In the beginning, we were uncertain how things may turn out. Rob and his team's patience and collegiality made us feel assured. They were clear with instructions and gave us candid suggestions. We had lots of fun during the photo shooting. We received the raw photos after only one hour! Then we received the polished photos after two days. I shared our photos with family and friends. Everyone loved it! Rob and his team are certainly my family's go-to photographer if we need to take photo shots again! read more

Rob Rivera Photography took my daughter's senior photos at the location of our choice. Jessica and Rob were great to work with and very creative. Easy and quick to communicate with. Hardest part was trying to decide on my favorite photos! read more

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Rob and Jessica were amazing to work with! Very friendly, calm, knowledgeable, organized, timely, and just great people to work with. They will be your biggest cheerleaders from the minute you hire them. The pictures of our wedding day are perfect and they captured so many great memories. Along with the wedding day, we had an engagement shoot which helped us become more comfortable with him and the process before the big day. Highly recommend them and talking to them at the start of the wedding planning process. read more

Unprofessional Quality and Unprofessional Communication - Do Not Recommend My wife and I hired Rob Rivera Photography after meeting him at a wedding show. We paid $3,000 for an inclusive package (shooting the event, 150 professionally edited photos, and three printed albums). When it came time to receive our finished product, there was a discrepancy between what he provided and what we expected. We were sent access to 6,691 proofs. From that, we expected 3 professionally arranged and printed photo albums that contained 60 photos, as well as to receive the remaining 90 professionally-edited photos that didn't make it in the album and the remaining unedited photos we had identified as worthwhile (those without people blinking, not duplicates, etc.). While the agreement referenced the number 150, it seemed pretty far-fetched to select only that many images out of 6,691 from a 12-hour wedding event as the only photographic evidence of our wedding (especially since we had asked our guests to not have their phones out taking pictures so they could focus on enjoying being in the moment). Receiving all the images is standard practice based on the friends I have spoken to since this incident. When we expressed our point of view, Rob became hostile and unprofessional. While I'm sure he would explain it differently, it felt like he was holding our wedding photos "hostage" as he was the only one with the photos and could charge whatever he wanted in exchange. I tried very hard to come to a resolution, explaining that I didn't need him to spend any time editing the additional photos, and that he could leave a watermark or "proof" mark on them, so no one would mistake them for a finished product representing the quality of his work. We just didn't want him to delete all those wedding memories if we wouldn't pay him double what the original fee was. As I felt I had no choice, against my sense of what was fair and right I told him to send me an invoice for access to the images we had selected. We were charged an additional $3,644 (more than the original service!) to receive 1,021 selected photos that would be edited to what was described a highly-professional manner. This was just for digital files, and did not include any printed albums at all. He demanded payment in-full, up-front, before we ever received any final deliverable (we had only seen the low-resolution versions online that had huge watermarks across the photo). It felt like a real bait-and-switch. We were told that the images were all going to be professionally doctored to Rob's incredibly high standards, but when they were received several weeks later, even just looking through the first group, they did not look very high-quality to us. That same day, I wrote Rob an email asking about the quality and if there was another format that might be better for printing. I showed a comparison of a photo my father took on his iPhone that looked much sharper. Rob ignored my attempts to communicate via email, website contact form, and txt message. He answered a call from me eventually (I believe accidentally, not recognizing the number) and told me he was done with our relationship and I was harassing him, and I was unethical... all of which seemed a bit overkill for me asking if there was a better format he could provide the images. I did try printing a family photo, and the consensus of my family was that the quality was not as good as should be expected (nor does it match the wedding photos my friends have on their walls in much larger sizes). Rob was completely unwilling to work with me to come to a reasonable resolution. It ended up in court, where it was quite validating to see the judge reviewing the finalized images on Rob's laptop and saying things like: - Ooh... yeah, this one leaves a bit to be desired. - I'm not a fan of this one. - These are the unedited proofs, right? In the end, we were charged $6,644 for what was originally expected to be a $3,000 service, and never received any printed albums nor digital images of expected quality. I'm leaving this review to educate others about my experience so they can make an informed decision when selecting a wedding photographer for their big day. p.s. The wedding was awesome, and all our other vendors were great, especially Encore Entertainment (http://www.rochesterdj.com) and NNY Cigar Bar and Lounge (https://www.facebook.com/nnycigarbarandlounge/) who received glowing reviews. read more

This photographer is amazing. Fast, friendly and very responsive. He did a fantastic job with my photos for an awesome price. 100% going to use him again. read more

I'd give 500 stars if I could! Rob, Jess and Shannon are amazing photographers and so delightful to work with! They were incredibly helpful at important moments and making sure we stayed on schedule, even though it was definitely not their responsibility. Everyone felt so comfortable with them, and we had a lot of laughs. Our day was infinitely better and less stressful because of the team, and I'll definitely hire them for any other photo shoots we need. And the pictures came out so amazing--it was really hard to choose among them. Candid and posed pictures made everyone look great! Rob and team, we appreciate you so much! Thanks for making our wedding even more special!!! read more

Rob and Jess radiate pure enthusiasm for what they do and it shows in the final product. Thanks to them, our wedding album isn't stiff or lifeless but full of real, candid moments. Everyone's emotions and personalities shine through every photo. Beyond their quality of work, they are just great people to work with. They are fun and easy but also dependable and professional. They are adaptable and quick-thinking--when I had forgotten to bring something, they fixed it right away. When the start of the ceremony was running late, they played the role of coordinator by being my point of contact with the rest of the wedding party. They even went above and beyond--even though the end of their contracted hours was approaching, Rob insisted that he had a few more brilliant shots to take, and those ended up being some of my favorite shots of the day. Then when it came time for post-production, we got our final photos back at record speed. Rob and Jess, thank you for capturing our wedding day perfectly! read more

I had my senior photos down by them. The experience was absolutely phenomenal!! They made me feel comfortable, and communicated perfectly. Not only were they patient, but extremely professional. read more

Working with Rob was truly a pleasure, from start to finish. I'm a planner with very high expectations and my wedding was no exception. Rob met with my now husband and I to show us package options and discuss pricing, etc. That was about a year and a half before the big day and Rob and I were in contact quite often throughout that whole time. He is very responsive and thoughtful in his answers. Throughout this process, Rob took the time to learn exactly what I wanted captured on my wedding day; people, places, moments, etc. On the big day, he and his staff were with us from 7:30am-11pm! They captured every moment from hair, makeup, getting ready, first looks, ceremony, cocktail hour, reception and more. Rob gave good instruction when needed and was great with the young flower girls, who can often a bit difficult to capture smiling all at once. More importantly, though, was that Rob knew exactly where to be and when to be there because he took the time to know me and what I wanted before our big day. This was definitely evident when we received the THOUSANDS of proofs! Rob and his staff not only captured every moment, but captured them beautifully. We are also very grateful he photographed our parents' remembrance charms and photos in a way that made it feel like they were with us there the whole time. He even helped me to create an image just like the one my mom had photographed on her wedding day. Rob's dedication to this project went beyond the proofs, though. He was very accommodating to our personal need to change our smaller parent albums into one larger album and worked with us the whole time providing recommendations on design. We were absolutely floored when we received our album in the mail. It's stunning and the perfect way to remember our perfect day! I would 100% recommend Rob Rivera Photography for your photography needs, especially all things wedding! read more