2 minutes ago…read more Dropped off a FedEx package and got a dropoff receipt. The tracking on the FedEx website shows the package never got scanned, so there is no evidence it entered their possession. I stopped into The Postal Shoppe and asked if they could look for it. The guy was rude and unhelpful, simply insisting it was picked up and not their problem. I talked to FedEx as well, and even though they couldn't do anything for me, at least they weren't rude. Lesson learned: always drop off directly with the carrier. They scan it right then and there, and then the tracking shows they took possession. This package was for a Samsung trade-in, and I'm out $150. Never going there again.

I received a package from UPS that was sent to the wrong address. I drove over to the Postal Shoppe…read moreto give it back and let them know. I went in and told the guy on shift, and he said that I would have to pay $25 for shipping if I wanted to return the package that wasn't even mine. It's terrible service to make someone who isn't even at fault pay for your mistake. I wouldn't recommend this place to anyone.

I searched all of Rockford before I found this place. Most of the storage places never returned my…read morecalls...I'm not exaggerating; at least 8 different companies just didn't call me back. Another company advertised a certain price and then had me on the phone for 45 minutes to yammer on about a series of added fees, including a charge for two locks because the only units they supposedly had left had two doors and I had to use their locks. Anyway, I found King's Acres and they guy was so nice. He even held the unit for me until I could get there the next day. He made it so easy..,I just filled out a form to have the rent pulled from my checking account each month and paid him a deposit and he showed me how the entry gate worked. It took less than 30 minutes. Everything was spotless in the office and in my storage unit. The units are in a nice, quiet part of town and the security seems safe. The security gate is easy to use and my unit is easy to access. I definitely recommend King's Acres.

Stored my boat at Paoli's for last several years. Reasonable price. Great service. Great staff…read more Can't compliment them enough. No problems. Highly recommend.

If you have a vehicle or boat that needs winter storage Paoli Storage is great. Matthew Mark will…read moretake care of you with courteous and prompt service

I recently needed to ship a package overnight so that the manufacturer could repair it and return…read moreit to me the following day. Without it, my business operations were at a standstill. I paid for the shipping, received a receipt with a tracking number, and assumed there would be no issues. Marshall called me at 11:00 a.m. to inform me that the package had yet to be delivered. UPS reported they could not deliver it because the final destination was not open. I contacted the company I was shipping to and verified that they in deed received packages from 6 a.m. to 6 p.m. I relayed this information to Marshall. Throughout the day, Marshall personally called me at least five times, providing me with detailed updates on the progress of my package. Ultimately, the problem was resolved because of Marshall's efforts. This level of care and attention sets Roscoe Pack & Mail apart and has set a new standard for customer service for all companies. After this experience, I can confidently say that I will not use another shipping company. The trust and security I feel with Roscoe Pack & Mail is unparalleled.

Be sure to get a receipt if you drop a package off here as I dropped a package off that never made…read moreit to the UPS truck. I asked if they kept a record of the packages dropped off or if they scanned them and was told they do but "only for their records", the woman behind the counter became irritated when I asked if they could check their records, she laughed and refused to do so.

Needed a 30-yard dumpster for a roof tear-off project. I called a number of companies and got the…read morebest rate from Acadia. Very helpful, as I hadn't done it before, and they provided not only a better base price but included more weight in that base price than any other place I contacted. The driver was careful to place it where I wanted it (on the lawn, not in the driveway), and despite my telling him that I knew it would tear the ground up upon removal they worked very carefully when picking it up to minimize any damage. I really appreciate how communicative they were when I was emailing questions and getting things set up, how courteous and professional the drivers were, and how easy the whole process was. I would definitely use them again and suggest you give them a chance to earn your business.

This place is serious about cleaning. I brought a problematic coat in. They took their time to…read moreassess and called with the results. Such kind people who know their stuff. Easy street parking. I'm so glad this place was recommended to be as the best cleaners in Rockford.

Bennie's is THE go-to. Look no further. Honest and professional. He does not shy away from tough…read morestains on white colors.

Terrific customer service!! Going to be a permanent customer!! Highly recommend! Very convenient…read morelocation.

By far the best dry cleaning service we've been to! They are first off, very kind and friendly...I…read morealways feel very welcomed! They have always taken wonderful care of us and our clothing! They have fair pricing and scheduling and we will remain loyal customers! :)

Always clean and Friendly. I like that I can rinse…read moreThe machines from previous users so I don't have extra detergent on my clothes.

I've usually used the Alpine location. Never again. I'm older, white and female, I felt that I was…read morein danger at this location. I had a man, in his 20's, following me around, who claimed he didn't speak English. I pulled out my phone and he used translator. His input didn't translate. He kept me in his eyesight. I went out to my car to bring a bag out. What I saw him do made me question getting my laundry. The man was circling inside the laundromat looking for me. He kicked a chair in frustration. He kept asking for my phone. Ladies, your keys are a weapon, your phone is a weapon, carry pepper spray, protect yourself. It wasn't Martha there. The clients are changing, and they are running the neighbors out.