We were beyond please with our project! The customer service, the attention to detail, the…read moreefficiency were all amazing! There was great communication. They completed when they said they would. They'd fix anything we didn't like during construction. They made sure we were completely happy the whole way through! They truly wanted to give us the vision we were looking for!

Deckscapes did an amazing job installing our new 3 season porch. It is beautiful and so…read morefunctional. Their team helped us with some choices to make it useful throughout the year. The project was completed in a timely manner, (considering the amount of rain we had this past spring. ) The team was very polite and knowledgeable. We called for updates a few times and they always got back to us. Deckscapes also did our yard to help with drainage problems. Super job !!!!

Called to have someone come out for a leak in our basement ceiling. Guy who answered the phone was…read morenasty. When I explained what we needed, he continued with the attitude challenging me, "Well how do you know it's not coming from the roof??" Um... because that's 3 floors below our ceiling that has a leak. Wtf. He was either that stupid or going for a money grab. AVOID AVOID AVOID

Please avoid contracting with this horrible company. The owner, Rick is a pain to work with. He…read morehired subcontractors to tarp my property and they trespassed my property when I wasn't there despite making it clear that I need to be there and let them in. I scheduled their visit for 9am but they jumped over my fences around 8am. They proceeded with the tarp and severely damaged my sidings/window frames and hammered large nails all over my deck which seemed to be an experiment because they weren't sure if those nails would work on vinyl siding. The two man were also coming in and out of my kitchen door (connected to deck) inside the house to see if my windows were covered or not WITHOUT knocking/permission. Made me feel very uncomfortable. Pricing - the owner said it'll be a few hundred when HE STOPPED BY in person after evaluating the house but hit us with a bill that was over a thousand dollars. This quote was for urgent service however, he tried billing us much more. Inconsistency occurred throughout the interaction. PLEASE do yourself a favor and hire someone else. I informed that he'll be paid once insurance pays or he can directly claim with insurance, which he agreed however he is now threatening to put a lien on the house. AVOID Rick and this company at all cost.

After deciding to rebuild our older deck, we had to do some research on companies and speak with…read moreprospective vendors. We met with four businesses and carefully evaluated their offerings, services, quality of previous work, and costs. We ultimately chose the Deck Buddy primarily because of their professionalism, approach, and openness during the selection process. Doru was the primary point of contact throughout the entire process, and we chose to work with them because of his dedication, approach, and responsiveness. Every day, his team was punctual, courteous, and clean. They began on schedule and completed the entire project ahead of schedule. We are pleased with our deck and highly recommend his business and staff. Excellent work.

Doru came and presented our options, broke down the old deck, and removed stuff that was on it. He…read morethen commenced to build the most beautiful deck within 1 week in the winter after all county paperwork was filed. He travelled up from Virginia to work regardless of the weather. He even gave us lights on the stairs! His work is admired by family, friends, and even other licensed contractors we have working to complete other tasks. It was one of the best contractor experiences I've ever had!

AMAZING! If I could give Whitmer Decks six (or more) stars, I wouldn't hesitate…read more Cliff Whitmer and his entire crew--Sam, Mike, Pavlo, Wade, and Keen--truly knocked it out of the park from start to finish. From our very first meeting with Cliff (the company owner!) to the final walk-through with Sam, the project manager, the experience was exceptional every step of the way. The communication throughout the entire process was outstanding. Not once did we feel anything less than a top priority. Texts were answered within an hour, and emails were always returned within hours. That level of responsiveness gave us complete confidence and peace of mind. Mike, Pavlo, and Wade were the primary builders, and they were phenomenal. They treated us like rock stars during the entire three-and-a-half-week build. Mike, the lead carpenter, took the time to explain every phase of the project in detail, which my wife and I truly appreciated. Whitmer Decks removed our old deck and built a beautiful new 14x12 screened porch, along with a 10x10 deck and staircase. I'm no professional photographer, but the results speak for themselves--we are absolutely thrilled. We can't wait for warmer weather so we can fully enjoy our stunning new space. The craftsmanship is simply incredible. These guys are true artists. Every time we look at the work Whitmer Decks completed, we're blown away all over again. Thank you to Cliff, Sam, Mike, Pavlo, Wade, Keen--and Spark Roofing as well. You are all amazing, and we will not hesitate to give our highest recommendation to anyone who asks. I want to mention that their estimate/upgrade process was incredibly easy and actually fun to work with! Each upgrade came with about 5-10 photos that were VERY helpful in envisioning what the final product would actually look like! With gratitude, Shawn Purcell

Complete waste of my time. To set up the appointment for a quote, I shared I wanted to replace my…read morewood decks with composite and screen in the lower deck. It was very clear. Spent an hour at my house discussing and taking measurements. Waited nearly two weeks for the quote and get a call they don't "replace" and confirmed they said they only do new construction per the "manager". Missed HOA deadline for May due to waiting on this final quote to make my decision to submit the application. Frustrating. They clearly didn't want the job or update your website to remove "deck replacement".

I spent more than 3 hours with the PWI representative. He came up with an estimate and I mentioned…read morea competing one. He instantly produced one in that range, citing a 30 day window as the reason for the discount. It seemed to me that his spreadsheet generated the new estimate to match the information I provided from the other company. Then he offered a substantial discount if I allowed PWI to take before and after photos, put a sign on my lawn, or post a review on social media. It seemed too good to be true, so I asked three times if I incurred any legal obligations or commitments by signing; he replied "no"each time. After signing, he informed me this agreement required a significant and immediate deposit. This deposit is refundable only by initiating Virginia's three day cancellation rule, which seems onerous, and obviously, includes considerable time pressure. I ripped up the agreement.

Here is a review I also left on google -…read more I reached out for a quote on a deck restoration/re-decking project based on the company's strong reviews on both the Trex website and Google. The representative was on time, personable, and clearly knowledgeable. However, after spending over two and a half hours reviewing their presentation and proposal, the quoted price came in at 70% higher than the average of four other estimates we had already received -- all from companies also vetted through Trex and with solid reputations. Even with the time-sensitive incentives (13% off for signing on the spot, plus another 7% off if they could use our project for before/after marketing), their price was still 45% higher than the others. During the presentation, the rep proudly mentioned that 93% of their customers sign immediately after the appointment. I can only assume those folks didn't get multiple quotes. To be clear, I believe Prince William Home Improvement is a solid company and would likely do a great job. I just can't justify paying 45-70% more for a project when other equally reputable companies are offering comparable quality for significantly less.

UPDATE After posting my disappointment about their lack of…read moreresponse to my solicitation, I was rewarded with a written apology for the oversight in my behalf. Since I had already contracted my business to another contractor I did not immediately respond. But after a second inquiry asking for an opportunity to solve my issue I did respond that the job was already arranged with someone else. I am very pleased to know that the posting of my displeasure of their seeming disinterest precipitated a genuine response and willingness to correct what might have been simply a "dropping of the ball" I will consider Alger Deck and Fence in future for their help with similar transactions. I have increased my rating.

This is the company if you want something done perfectly. We had a deck and patio with pergola done…read moreand I have never seen a better crew then this. Tony explained everything to us got all permits it was so easy. On a side note they also have the most amazing Adirondack chairs.

He repaired some damaged siding/wood next to my garage. He did a great job! Very happy with…read moreservice. Would use again and recommend.

Jordan did a fantastic job painting our home. Great value! He's originally from Virginia. Very…read moreresponsive and a great communicator.