We had a home care agreement type thing with another company who came out to look at a problem with…read moreour furnace and declared it dead. They quoted me $7-10k to replace it. A friend recommended Fauquier Mechanical to come give us a quote as well, so we'd have options. After being fit in same-day, they proceeded to not give us an estimate... because instead they FIXED THE DANG PROBLEM! Saving me a HUGE expense and hassle, and couldn't have been more lovely about it. It should go without saying that my previous provider is fired, and we're staying customers of Fauquier Mechanical! Thank you!

We recently worked with this company for the first time, and were very pleasantly surprised and…read morepleased with their professionalism and knowledge. Derek resolved our heat furnace issues after hunting down the cause of the problem, and we were so impressed with the way they handled everything that we signed a new yearly maintenance/service agreement for both our upstairs and downstairs systems. We look forward to working with them as needed in the future.

This is a small family owned business from a Northern Virginia native. Mike, the owner, is very…read moreknowledgeable and honest. I'm so glad I found this company. Their prices are far better than any of the larger organizations. I trust Mike for all of my HVAC needs.

Our heat stopped in the middle of a cold winter night. We called Ideal in the early morning, at a…read morefriend' recommendation. Mike managed to fit us in on the same day. He identified the issue in about 20 minutes, installed a new contactor for us and we were up and going. I appreciated that he explained how HVAC works as he was fixing the problem. Ideal has won my future business for sure!

Love this company! Warren and his team are honest and respond quickly to any call. They fix…read morewhatever is needed in a timely manner and at reasonable price. We will definitely keep using Awest for all of our heating and air conditioning needs!

We have used Awest several times for repairs to our heat pump. They have always been very easy to…read morework with, honest, and have fair pricing. Highly recommend.

I feel so very mixed about Ray. He was able to come out quickly to look at my air conditioning…read moreissue. He was also able to explain to me what he did and his rates were reasonable. However, three parts of the job were left incomplete in my opinion. He pulled out a dirty filter but didn't replace it with a new one, he left water in a pan but recommended I shop vac it out lest a nasty smell occur, and he repaired a broken duct with tape instead of putting on new flex duct because he doesn't carry that with him. (He said he reattached it but it could be bumped off again). If I were an air guy, I would have popped a new filter in, shopped vacced the water, and put in new flex duct. I'm fairly disappointed.

Ray is a truly professional and surprisingly honest worker. I always hesitate when seeking out…read moreprofessional services for my home, as you can get any variation of service, no matter what you read or hear from someone else. But you do finally have to take the plunge, and after doing my homework, I chose RAA. Sometimes homework really does pay off! Initially, we hired him to provide regular heating and a/c maintenance. Over time, it became clear we needed a new furnace, and I dreaded the thought. I had zero experience with that and imagined dollar signs beyond our means. Ray explained everything top to bottom, and my follow-up research really backed up what he had told me. We were not in an emergency situation, so we had time to make a decision. Ray offered us multiple options and gave us his thoughts on each one. We made a choice based on what we could afford and what made sense for us - certainly not the cheapest option, but not the crazy expensive one, either - and he never tried to upsell me at all. As our furnace is in the attic, Ray did a nearly heroic job of dismantling and removing the old furnace, and then bringing up the new one and installing it in a small space in tremendous heat. (It was summer when all this happened.) All this through a rickety set of pull-down set of stairs in the ceiling. Seriously, Ray is awesome. Since then we continued to use him for regular maintenance. But - I made the mistake of not keeping it up after we moved away, and for two years the machines were untended while our tenants lived in the house we left behind. Big mistake. During the inspection (!!!) as we were selling the house, the inspector turned on the a/c to check it, and the drain pan had rusted through. I suspect the inspector moved or dislodged the pan in some way, but in any case - whoosh! a bunch of water dumped on the ceiling and collapsed it into the bathroom below. Yikes... So - I called Ray. At the time, we didn't know it was just a rusty drainpan, all we knew was that our a/c was messed up and we had to replace the ceiling and fix whatever was wrong with the a/c prior to closing. (It was an otherwise perfect inspection, which made this really suck!) Ray came as quick as he could, figured out the problem, got it fixed and tested everything to be sure there was no other problem. Voila - corrected a/c and imminent closing, thank goodness! So, next time, I know - always have Ray do regular maintenance!!! You should, too!!!

Paid $285 for service twice a year. He does't answer his phone cannot leave a message. Forget an…read moree-mail. he took the money and ran. Warning stay away.

I contacted Dan Malack to install a whole-house generator. He is Generac dealer, one of the few in…read moreour area. At first, Daniel seemed professional and knowledgeable and I was eager to do business with him. We agreed on a price and he said he had stock coming in within a few months. This sounded awesome because everyone else was saying they were back-ordered for considerably longer. Soon after this, he contacted me to say that he needed full payment for the generator before he could order it. Asking for $6,000 before any work is done is unusual and I felt uncomfortable. I told him I'd be willing to provide a 10% earnest payment upfront, but I couldn't give a complete stranger $6,000 without some guarantee. I thought that was the end. A week later he gets back to me and says he'd be willing to bring the generator and put it in place and take payment for the generator then. I spoke with a different contractor I'd contacted and told him that Malack had agreed to install. About a month later Dan advises me that the generator has arrived, but he's on vacation and will get to it when he returns. He tells me later that he's filed the electrical permit (I just checked. If he filed it, it's not listed as issued in our county.) I hear nothing from him for another week. I check my phone 2 days ago and there's a voice message, from a few hours earlier, from Dan saying that he wants to come out today to drop off the generator. I'm elated and call him back to tell him I'm home and whenever is good for him, I'm here. I go to check my emails and there's an email from him saying he's decided to NOT install my generator. I've called his cell and office number numerous times and emailed trying to find out what the issue was. His email said something about being concerned I wouldn't pay. Utter nonsense. Maybe he was holding a grudge because I didn't pay him $6k upfront. At this point, I've wasted 2 months waiting on him. I've made arrangements to have a propane installation in preparation for the generator, and I've twice told the only other Generac dealer in our area that I was sorry, but Malack was going to do the install. What other qualities he has, Dan's business, Malack Electric, is not run professionally. If you like to dance, he may be a good choice but I'd steer clear of him, at least for now. Hopefully, he won't treat others this way.

Their add says they are compassionate. Far from it. I called them after a long weekend with no…read moreair. They said it would be Wednesday before they could come. I told them my wife was home on hospice and needed it. They said it made no difference. I called a competitor and they were here in 20 minutes and I had air in an hour. Their add makes me sick.

While the technicians are courteous and prompt, management needs some adjustment. I have used…read moreMountain Valley for work and personal. They have issues fixing problems no matter the cost for the consumer. Its a shame their morals have gone downhill. They don't mind costing people money but when the roles are reversed its chaos. They have incomplete work and code violations on past projects they won't fix and can't seem to fix my system they installed at my personal house which costs me on average a little over $100 per month going on over 9 years now but then have the nerve to send someone out to quote a new system. I'm $1,900 into a repair that still isnt fixed (a simple gas valve replacement) . If you are looking for someone who takes pride in their work and is a true testament to doing the right thing, don't call Mountain Valley.

I have worked with Butch a few times for small residential and a large commercial job on my winery…read more He is a good ole boy who knows his stuff. He did very good work was knowledgeable and reliable.

The idea that Butch is "rude" is absurd. He is kind, generous and professional. I use Action…read moreElectric exclusively, because every single time, the work is excellent and reasonably priced. He didn't have to negotiate a big job to be done by the electric company. He just did. And smiled about it. And it got done in 1/3 the time they said it would. And if you call him and the problem is that a breaker you didn't know about was flipped, he'll show up quickly, show you where it is, flip it back, smile, and walk away. I said "While you're there, could you run 30Amps to my shed?" He said sure! I came out after work and the trench was dug, line run in conduit, and filled. This isn't a service you want to take lightly. You won't find this kind of home-spun service often. It's a dying breed. You'll never fell like he's trying to nickel and dime you. As to reviews about negative experience? I'd recommend reflecting on what part you or "your wife" played in the misunderstanding.

This company and its owner is dishonest. Kenny Monohan lied to us about his ability to order us a…read moreheat pump we wanted. He claimed there was a nationwide backorder on ALL Trane heat pumps. He told us he could get us a Trane model but when giving us a quote he lied about a fake backorder situation and said Trane wasn't available for months. I checked his claim out by calling over half a dozen other vendors and distribution center for Trane. There was NO backorder situation. He lied to us so he could manipulate us to purchase a less efficient model of a brand we told him we did not want. I have absolutely no trust in a company that lies to its customers. I do not recommend Tradesman Advantage to anyone and would never use him again. He also does not accept credit cards. Very inconvenient lack of payment options. Untrustworthy!

My hot water heater experienced a power surge so I called a few places to get my heating element…read morerepaired. Ultimately, we went with Roto-Rooter in Manassas as they stated they could process the warranty and do the install the next day. Install price wasn't cheap...$585 + $119 for parts. Next morning came and they called to say that the mfg. refused the warranty but they'd sell me the water heater as well. At this point I went to Lowe's where for $693 they did the install AND gave me a new water heater. This also included a $100 charge for an emergency install. Makes me appreciate how much Roto-Rooter was screwing me. Bought an electric hot water heater @ Lowe's and they subcontracted the work through Tradesman Advantage.