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    Gregory Yen, DDS

    4.7 (6 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Gregory Yen, DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

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    10 months ago

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    Gregory Y.

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    10 years ago

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    14 years ago

    Great dentist. He does good work, is very personable, and I trust him!

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    Smiles @ Southcenter

    Smiles @ Southcenter

    4.3(26 reviews)
    0.9 mi

    The lady answering the phone at the front desk (name starts with a B I believe) is rude and nasty!…read moreMy mom called in concern as to why she received a $50 bill and insurance is supposed to fully cover, then the lady had the audacity to have an attitude instead of being of ASSISTANCE. Where's your customer service? In the first phone conversation, she refused to remove the $50 charge and told my mom to contact the insurance provider instead. Frustrated, my mom then tells the lady she won't be coming back and to cancel the appointment she was having later in August. Then moments later, my mom received a call back stating somebody in the office removed the $50 charge -- what they should've done in the first place. Now the part that blows me is that lady tells my mom "but you will have to find another provider as we cancelled your august appointment" with a voice of tone as if my mom is no longer allowed there. When in reality, my mom had told her in the first phone conversation SHE NEVER WANTED TO RETURN. Then the lady on the phone ends the conversation after my mom says thank you & goodbye, with attitude saying "mhmmm". Not you're welcome or have a good day, anything? -- If you don't have any sense of professionalism or customer service, get a new job. Because you're clearly unfit for the role. Side note: there's a sprinkle of racism involved here because clearly my mom is a woman of color with an accent so the person on the phone at this dentist office was getting annoyed and frustrated.

    A very rude lady at the office scheduled my appointment so early that I couldn't make it on time…read morethe next morning I called she told me I would have to pay $75. I told her that I could not pay the $75 and the company blocked my number!!!! This is one of the closest dentist to my house. I have coverage for in walking distance from my house and they blocked my number. very disgusting

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    Edmund H Kwan DDS, MSD, PS

    Edmund H Kwan DDS, MSD, PS

    3.6(14 reviews)
    0.7 mi

    This office requires you to pay an estimated copay up front, before insurance pays their portion…read more If insurance eventually pays more than estimated, this office notifies you that you have a refund from the office. The Kwan office sends a text offering two options: provide the copay credit card number over the phone (we had a CC # end up on the dark web doing that once, so never again over the phone!), or drive to their office M-F 7:30-4 to present the copay CC to receive the refund via credit to the CC. So prepare to take time off from your job to accommodate their refund policy/process. This office will not simply mail a refund check to the patient--like most other medical facility refunds are disbursed. Customer service grade: F

    Got a bill in the mail for $63 on what I was told was a free exam. Called the office to dispute…read morethis- they called the next day and left a voicemail saying that I had already received an exam through my insurance that year and that was why I was billed. Here's my question- why was I explicitly told my exam would be free while I was in the lobby after I told them I wouldn't be able to keep my appointment because they had just informed me that they don't take Care Credit. They then said, "what if we give you a free exam?" I said, guess it couldn't hurt- it did. See my initial review above. This is ridiculous simply because the front desk at every medical office should never promise anything is free unless they are absolutely sure. Now I am being made to pay out of pocket for an "exam" in an office that 1) made my situation worse by putting me in pain when I wasn't in any prior, 2) made a financial error on the front desk staff's part that is now MY responsibility, 3) asked for my SSN on the initial intake form which is completely bewildering- they said they need it to bill third party, well I didn't give them my SSN (because there's no way that's real, no one besides your job and the government need that information) and guess what, they found a way to bill me anyway. Do not go here. You will regret it.

    Gregory Yen, DDS - generaldentistry - Updated June 2026

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