After sharing my initial experience, I wanted to come back and recognize Dr. Hoang for the way he…read morehandled my concerns. Dr. Hoang personally reached out after reading my review, sincerely apologized for the miscommunication regarding my insurance and my experience with the front office staff, and assured me that he had addressed my concerns with his team. He also offered to issue a full refund for my comprehensive exam and X rays as a gesture of goodwill. I really appreciate that he took the time to listen, acknowledge where things went wrong, and make an effort to make things right. It's clear that he genuinely cares about his patients and the experience they have at his practice. While my initial experience was disappointing, I wanted to recognize the effort he has made to address the situation. I especially appreciated his kindness during my appointment and his willingness to personally follow up afterward. Thank you, Dr. Hoang, for taking my feedback seriously and making the effort to address my concerns. It means a lot to feel heard as a patient.

A small little clinic that made me feel right at home, comforting and cozy. The staff were friendly…read moreand so welcoming. They took care of me and made me feel comfortable. Dr. Hoang was awesome. He kept me informed and made the visit very clear and made me feel better.

After 20+ years of going to the same awesome dentist, I had to find a new one. Choosing a new…read moredentist wasn't easy until I found Dr Sanchez and his team. All I can say is that he's an awesome dentist with an awesome practice and staff. Highly recommend without a doubt!!!

Great customer service and bedside manner from all people involved. The facilities are clean and…read morecomfortable. I got emergency dental surgery and everything was smooth with scheduling, payment, and procedure. Highly recommend!

This is probably the best dental office of the year 2024. This place is nothing short of…read moreexceptional for the service it provides given the price they charged. Dr. Lu has very sensitive hands and very experienced and efficient. He tells you what needs to be fixed and what can wait. He's giving you advice based on patient's perspective. He isn't the type where he'll coerce you to overpay for treatments you really don't need or have too little of the marginal benefits to the overall health of your teeth. Also, my wife and I had been to other dentists in or near Oakland (Dragon Dental and Pacific East Dental Care) where the dentists would charge you an exorbitant price for what doesn't need to be done like deep cleaning. You always need someone like Dr. Rong Lu to give you a fair evaluation of your overall dental health. There are also other dental offices (Cheung Dental Group in Milpitas) that are 4-7 months booked in advance so the wait time is too long even the dentist is good. Even tho' I also would recommend Dr. Cheung, I think it's just hard to get to see him these days. I will give a 8.5 stars out of 5 for Dr. Rong Lu. I definitely would like to nominate this dental office for the dental office of the year in 2024!

The office wanted to force me to get X-rays before I started my initial visit cleaning. I told them…read moreI understood the exam would be limited without the X-rays and I would be fine with that but they still wanted 4 bite wings. The dental assistants kept laughing at me when I said I didn't want X-rays but it is 100% within my right to refuse. I can't talk about anything else since I was not seen and I won't be coming back.

Dr. Thomas is an excellent dentist, and my husband and I are both very happy to be his patients. He…read moreis incredibly caring, thorough, and genuinely invested in his patients' health. He takes great care of our teeth, gives us thoughtful advice, and is always very accommodating. His entire team is wonderful, too. His receptionist is fantastic--she is so friendly, organized, and always on top of everything. Everyone in the office treats you with a big smile and makes you feel welcome and comfortable. I'll admit I'm not someone who particularly enjoys going to the dentist, but I always feel like I'm receiving excellent care with Dr. Thomas and his team, which makes the experience so much easier. We really appreciate how personable, caring, and professional they all are. I highly recommend Dr. Thomas and his office to anyone looking for a dentist in Oakland!

First visit for checkup and cleaning. Very thorough with x-rays, pictures and cleaning that was…read moreprofessionally done. Extremely happy with my new dentist and looking forward to a long term relationship with this practice.

### Thank You to Lauren Ismail Dental…read more My experience at **Lauren Ismail Dental** was extremely positive\. From the moment I arrived, I was welcomed with great care, respect, and professionalism\. I would especially like to express my heartfelt gratitude to **Dr\. Muse** for providing excellent dental care, conducting a thorough examination, and taking the time to explain everything clearly\. I also sincerely thank the entire staff for their kindness, care, and respect\. Your service was truly exceptional\. **Thank you from the bottom of my heart to Dr\. Muse and the entire Lauren Ismail Dental team\!** Isayas Teame

Great care, awesome staff, so glad I found this office!…read moreProfessional, caring people! Thank you

Amazing from start to finish. Their entire staff is amazingly nice and efficient. The cleaning and…read morefilling I had done were 99% pain free. Best dentistry experience of my life. I hadn't been to a dentist in about 3 years. There was no judgement, only a game plan. I had about 4 1/2 hours works ahead. They consolidated that into 2 sessions that were smooth and without pain or stress. Do yourself a favor, you won't worry about your next dentist visit again.

I've been a patient here since moving to Oakland almost 10 years ago. I have complicated teeth -…read morelots of unusual crowns and islands to correct a malocclusion. Plus a couple of implants and veneers. When I lived in Santa Monica, my general dentist decided I was too complicated a case and referred me to specialists from USC. They did a great job. I tried several dentists before Dr. Chan when I moved north and was disappointed. So I was very pleased to find her practice. The whole staff is first rate, and their responsiveness to emergency situations, even on weekends and off hours is extraordinary. There's a reason for all the 5 star reviews.

Have you ever been flossing and suddenly there's an extra tooth floating around your mouth? Well I…read moredid this morning while driving into work and reflectively using a floss pic. Of course, I was scheduled to fly out of town tomorrow. So what am I going to do without a molar for the week before I return? It turns out I'm going to call Lakeshore Family Dental where they got me in at 9:00 a.m. and within 2 hours I had a newly restored set of chompers. Punctual efficient service was greatly appreciated, with the phlegmatic, tail flapping presence of mini dogs Cocoa and Pepper padding around the office was the icing on the cake. So grateful to have such a wonderful dentist. Thanks, Dr. Brune!

There are not enough stars in this galaxy or the next three over that I could give Dr. Brune and…read morehis staff! Kick your current dentist to the curb and get yourself the best in the biz- you deserve it!!

My first appointment was great. Very friendly and professional staff. Dr Gupta is excellent. He…read moreexplained everything and we discussed the treatment options. He was very direct and honest and didn't try to oversell services. Highly recommend Oakland Smile Dentistry.

Dr. Gupta and his team are phenomenal! I came to his office after being dissatisfied with my…read moreprevious dentist. He takes the time to thoroughly explain the work being done, and I feel he really has the patient's best interest in mind. I have recommended several people to his office and all are happy with their experience with Oakland Smile Dentistry.

Dr. Shepherd and staff are the best! They knowledgeable, friendly, courteous and they care about…read moreyou, your teeth and your bottom line. I have recommended Dr. Shepherd to everyone I know, everyone comes back with rave reviews. Don't spend another minute looking for that perfect dentist, you already found it in Dr. Shepherd.

I would give zero stars if I could. I used to be a patient here and actually liked the care I…read morereceived, but they didn't tell me until after my last appointment that they no longer accepted my insurance. I feel that is completely unethical. I had to pay the entire balance on my credit card and then got reimbursed way less from my insurance (again, because they stopped accepting it and DID NOT TELL ME until after my cleaning was finished). I found a great new dentist but low and behold, it's been at least a year since I went to Dr. Shepherd and I just got a mystery bill in the mail from this office for HUNDREDS of dollars. Save yourself the headache and avoid this place. I wish I had never been a patient here.

This is an amazing Dental office. They have it figured out from A-Z. I have been blessed to have…read morebeen treated by the professional staff of Dr. Willie Woo. This is a top notch dental office. They are honest and up front when it comes to explaining your treatment or options. Whatever the procedure I am always comfortable.The service you receive here is unbelievable! I want to give a huge shout out to Bonnie, Stacy, Tanya and Dr. Woo. If you get the opportunity, go see for yourself! The facilities are beyond clean! The front office staff in a word "Awesome". When Dr. Woo works on you, this guy is a magician in your mouth!

I have known Dr. Willie Woo and Bonnie (front desk) for over 30 years and I can tell you, I've…read morenever met a nicer staff. Then his son Michael joined and Lety (front desk), and Donya (dental assistant) to enhance the feeling of family when I go into their office. As a dental hygienist myself, I am aware of the challenges, importance of teamwork, responsibilities, high quality care provided, professionalism, as well as having the ability of making people feel comfortable in the field of dentistry. I appreciate them, from a patient's point of view in addition, from a professional viewpoint. From their kindness and expertise to the high level of care they provide, they are the best and I am grateful to be a patient. Highly recommended!