The few times I needed service or an inspection they can fit me in. Prices are very reasonable. Also, customer service is great!

I love going to this place. They are timely and sufficient. They stick to the schedule

I have been coming here for about a year and a half or so with my 2009 nissan rogue and now my 2017 kia Sorento and no matter how big or little the problem from needing a new gas cap to needing a new 3rd cylinder due to a misfire they have been kind, supportive and reliable. They have great prices and amazing people working the back and front. I have never been to such an amazing auto shop in my life. These people seriously deserve the best. They also listen!! As a young female everytime I talk to a mechanic they think I don't know a thing about cars but the individuals at Greg Rowe's Collision & Paint Center make me feel heard and don't make it seem like i'm some stupid kid. Seriously love these people amazing service read more

Honest repair shop with superb service. These guys are knowledgeable and won't try to sell you on anything. Having had great experiences with them, I brought my daughter's vehicle in for a code. They said they could trouble shoot it, but recommended another shop who specializes in the make of her car. That's an honest evaluation, and why I'll continue to use them for any needs. read more

Would give them 0 stars if possible. Not only was the receptionist condescending when I went to retrieve my car and it was not fully fixed as discussed. read more

I haven't actually had work done at Greg Rowe, but they helped me through dealing with my insurance company after a minor accident (that totaled my car). A friend of mine highly recommended the team at Greg Rowe, so after a minor accident, I had my car towed there. The tow truck driver may have hassled me, but I still think it was worth it. The team at Greg Rowe inspected my car, took pictures, and clearly explained what was damaged and what they suggested I fix. They told me what definitely would need fixed in order to make my car road safe, and what could maybe wait (cosmetic stuff wasn't a priority - judge me if you want, but my car was 15 years old. One small scratch wasn't going to make a huge difference). Jason even offered to email me a breakdown of the pricing, which was very appreciated. From the first phone call to the end, they were very honest and up front about everything. I think I would have been a panicked mess without the Greg Rowe team because they warned me what might happen with my insurance company, and I was prepared. My insurance company told me to take the plates off of my car, leave the keys inside, and the junk yard would have their people look at my car to see if it was worth fixing. When I asked if my car was getting totaled, they said no. So, if it isn't getting totaled, why take the plates off? Jason at Greg Rowe carefully weighed my options with me, and calmed me down. I feel bad that they had to deal with my rather rude insurance company (seriously - they called me no less than 3-4 times EVERY DAY). I see why my friend drives out of his way to go to Greg Rowe - the staff are all knowledgeable, helpful, and kind. Plus, I feel that I can trust them. read more

This place has always taken good care of our family. They always do the right thing by the customer. The other day they did a courtesy check on a break situation for my son and they didn't even charge him. This is our go to place for our car care. read more

I have been a customer for more than 20 years. In that time Greg has fixed and painted 3 cars and a pickup for me. They all were finished on time and looked pristine. Greg insists on using only OEM parts for repairs unless the customer requests aftermarket parts. Many insurance companies do not use his shop because they want the cheapest repair possible rather than a true quality body repair. The auto repair part of his shop keeps my VW diesel Bug and Cummins powered 2500 Ram is great shape. They do NYS inspections too. If you are looking for a friendly and honest shop for mechanical or body work look for Greg Rowe east of Middletown on Rt 211. read more

I was looking to get a pre-purchase inspection/bumper to bumper before I bought a used car. The car I wanted to buy wasn't uncommon but somewhat rare. So I wanted to make sure that inspection got done by someone familiar with the model. I like how Greg Rowe's was honest with me and recommended I go someplace else. You know they're honest if they could've easily take me for my $50-$60 but they didn't. Thank you. These are honest people in my experience. read more

My husband and I have been taking our cars to Rowe's for a few years now and absolutely love the care and service they provide. From Jason at the front desk to Walt and Greg, their attention to detail is outstanding. We know what service looks like at other shops, and we refuse to put our car into anyone else's hands. read more

If you are looking for a honest priced repair shop this is not the one. They overcharged me on brakes, battery, labor, tires and service. They went beyond taking advantage especially when their service is mediocre. I wouldn't recommend them to my worst enemy. Miss the old owners that was at this Middletown location for years. read more

Jason was so helpful!!! It wasn't even for material gain!!! And he still helped me stick it to Allstate! Will definitely recommend this place and come back if the need ever arises in the future. Thank u!!! read more

I needed an inspection done and this is the only place in town I could get to answer the phone that had inspection stickers left! I believe I spoke to the owner when I called initially to check, and he was very friendly and informative - a stark contrast to people I spoke to at other chain car care centers in town. I also utilized this business once before years ago when my brand new car was backed into and my back door was horribly dented in. They fixed my door up very quickly and perfectly - you seriously couldn't tell anything had ever happened to it! So really this review is overdue - I'll definitely be bringing my business here again in the future. read more

Thieves had two tires mounted on a rims was over charged and felt violated at that point there was nothing I cld do I voiced my concern and was totally unheard I will never ever use these guys for anything ever again I've had tires balanced and mounted 100s of times and never felt robbed thanks for nothing good luck robbing other people in the future I hope this review at least keeps them from robbing other customers read more

I dont go online often or at all to write reviews, but when a business deserves a good review,,it should get one. Ive had 3 cars that needed work over the course of several years. I had a rear end accident..on a 01 accord coupe and that was my first experience with greg rowes collision... It was a black coupe and man i was glad the paint matched exactly and the lines were even... I was happy with my results.. So fast forward couple years and that same accord was hit in the front end at hannaford parking lot by poor old man who couldnt hold his bowels... its funny now because no one was hurt but he hit the right front tire and quarter panel and caused about 4k in damage... So now i really saw what gregs rowes could do... My steering paint alignment and body work all proper... no bad lines... no creaks and dings or weird sounds that you usually get after front end damage.... Again ...highly impressed... So when i got my 04 expedition in 2011... it was rusted real bad and i needed some radiator mounts welded, and i was now more than willing to trust this body shop... 7 years later my welds are holding up... i sold the honda ,,got top dollar...it ran flawless... Now fast forward to today.... years later.... i get a brand new tundra.... not even 30 days in some clown hits my car in the same dam hannaford parking lot... Caught on camera and all... I have NO ISSUES with trusting greg rowes to work on my 2018 tundra to match my paint and fix any issues... I know when its done ill have a mint truck again... I didnt even think twice about going to the dealer... NO QUESTION i will not go to any dealer unless i have to.... Many people write fake reviews or get their friends to write...but you can tell when someone is sincere when they write...and after you meet the owner at greg rowes and definitely after you see the work...... You will be compelled just like i was, to get this man his due respect, and write a deserving review.... And i just found out he does mechanic work now as well.... i will be coming back to get serviced for my hoopties and grandmas car lol... Cant wait to get my truck back in a few days.... read more

In a world where the market is overcrowded with salesmen vs. tradesmen, I may have very well found the last honest business man in the auto repair industry. Rowe's is top notch! I have an older GMC Denali XL and it has seen better days. When I developed a brake line issue, I thought for sure I was in for a huge repair and an even larger price tag. Instead I was treated fairly and honestly, avoiding unnecessary service charges and getting the job done for less that I had anticipated. Even when a curve ball came their way, Rowe's stood by their quote and made sure I was happy with the job. Recently, I needed a NYS inspection and I am embarrassed to say I would up at a competator's shop. Quoting me all kinds of problems with my car, I chose to return to Rowes to see what it was all about. Instead of confirming the suspicions and charging me for unnecessary procedures and problems, they gave my car a clean bill of health and sent me on my way for the cost of the NYS inspection. I'm telling you, I am a customer for life now and whatever my automotive repair needs may be, I'll be at Rowe's. If you need work done on your automobile, you should be there too. read more

Friendly staff. Nice waiting area. Reasonable prices. They even took a scratch out of my car for me for free!