"Olive Branch Family Therapy in Denton has been a game-changer for my family. My therapist was…read moreprofessional, warm, and genuinely cared about out progress. They helped my improve my communication, reduce conflict between my and my family. The office is comfortable and convenient. If you're considering therapy this place was the best.

My wife and I have been working with Janice for some time now. I have also met with Randy for a…read moretime. Both are excellent at what they do. We began for couples counseling, but have realized that it all begins with working on You. We have both struggled and learned and grown through the wonderful care, concern and real conversations with Janice. Both of us are better versions of ourselves. The path continues, and we know we are in the right place. Highly recommended.

Randy is the best - great demeanor, good working knowledge, calm, caring - shows great concern.read more

This clinic's conduct reflects a profound disregard for basic ethical standards in mental health…read morecare. I was notified through a brief, impersonal email that my therapist "will not be continuing to work with [this] company", without any dates indicating when care would end or had already ended, and with no advance notice, no transition plan, no referrals, and no effort to ensure continuity of care. The therapist I worked with, Whitney Scheef, LPC, was exceptional--highly skilled, compassionate, and genuinely trauma-informed. Any progress or sense of safety in treatment was due entirely to her professionalism, not this organization. The contrast between her ethical care and the clinic's conduct is stark. Abruptly disrupting trauma therapy without appropriate planning directly contradicts established professional ethics. The APA Ethics Code (Standard 10.10) explicitly requires reasonable efforts made to ensure continuity of care when services are interrupted. Similarly, principles of nonmaleficence and beneficence require organizations and clinics to actively prevent harm--not create it through administrative negligence. Trauma therapy relies on stability, trust, and predictability. This clinic demonstrated none of these. Instead, clients, including I, were treated as interchangeable accounts rather than human beings engaged in vulnerable, high-risk therapeutic work. This either suggests a lack of ethical competence or a willful disregard for client welfare. If you are considering this practice, understand this clearly: when faced with an ethical responsibility to protect vulnerable clients, this clinic chose convenience and abdication of duty.

I've had a wonderful experience with Positive Approach Counseling. The therapist, Jon Taglione, I…read moreworked with was attentive, empathetic, and knowledgeable. They provided practical tools that helped me manage stress and improve my relationships. Scheduling was easy, and the office environment felt welcoming and safe. I'm grateful for the support I received and would confidently recommend their services. Thank you for the treatment. -Theo Smith-

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

I've been going here for about 4 years now and I love this office. I've never had a bad experience…read more Getting in touch with someone on the phone can be frustrating for those that are not technically inclined. But if you use the Healow app, the docs are pretty quick to respond plus your care needs are documented. I started using Bridlewood, Dr. Glaser and his staff because the last office I was at didn't listen to me. I'm diabetic and trying to find the right medication has been much trial and error but my last office brushed off my errors. So when I first started with Bridlewood, Michelle Hampton heard me and started me on my way to finding what worked. I was sad to lose Victoria Thomas but it was an easy transition back to Michelle and they really do care. I have trouble with getting medication but that's due to my insurance not the office. Michelle and her team have been in constant communication with me and are eager to help where they can. I've had nothing but a pleasant and stress free experience working with the Bridlewood staff. My one complaint would be that I never got an Amazon gift card!

Dr. Sullivan has been our doctor for over 20 years and is simply the best. The office staff seem…read moregood and the folks drawing blood are very skilled as well. So far no issues at all with the office.

My wife had her annual appointment here in January. She checked the self pay rate before scheduling…read moresince we were paying cash. Before she left, she paid the entire bill. A few weeks went by and we started receiving bills from Quest diagnostics. The bills were not small. She called Quest who told her she had to speak with Lifestream. She spoke with Lifestream who told her she should not be receiving a bill because she paid in full. We continued to get bills. Every month we repeated the same dance. Every month we were told we shouldn't be receiving a bill. She messaged Susan Harris herself who assured us she would personally take care of this. It's the very end of June and we received yet another bill saying it is past due. This isn't rocket science, it's not even as difficult as traditional medical billing where you have to go back and forth with insurance to get paid. This was a cash payment. Simple. I would not recommend this place to anyone. If they can't handle something as simple as a cash payment, I'm not sure how they could even begin to handle the complexities of treating patients. My wife and I are so disappointed in the lack of care we have received from this office.

Treatment and healing is a very individual experience. For our family Orama has provided hope in…read moreour darkest time. Our daughter was anxious prior to arriving. Audra suggested that we FaceTime to familiarize her with the home, activities and the sweet cows (Honey and Biscuit). That helped to ease her anxiety. When we arrived our daughter was depressed, empty and visibly hurting. Stephanie, Julia, Africa and Audra warmly welcomed her. Working closely with the therapists and Dr. Knox we identified an accurate diagnosis, medication regimen and therapeutic outlets (she loves Yoga now). Their approach is very individualized in all aspects. This is what separates Orama - they care about each of these girls and their futures. I invested countless hours of research into finding the right fit for my daughter. Orama has been a game changer for my daughter and our family.

my child went there for 91 days and finished their program; my advise is to keep looking. During…read moreher stay they had a huge staff change and many things offered and advertised was no longer offered. We had to fight for basic therapy. They went away from their mission and only started caring about the money. It really was a horrible experience.

I had heard about TMS and was always scared to try it because -- well, isn't it such an odd…read moreconcept? Almost makes you wonder if it's the same as shock therapy! But it's not. I've been at my wits end and finally decided to try to get a consult. This was the closest one in my area with good reviews. Fortunately, my insurance covers everything. The doctor explained everything to me (via video call). I had to give them my list of already tried anti-depressants. The dosage and the time frame and the side effects. Their patient coordinator, Emily, is so sweet and really on the ball, too! I had my first session today. My techs are very friendly and you could tell their priority was to make sure I was comfortable while still getting effective treatment. Session 1: Feels weird behind the eyes. It's not painful but feels odd. It gave a slight headache afterwards. I don't know if you eventually get used to it Session 2: I took my ADHD medicine and this was actually painful. I could not continue the session. I will try again medicine free and update. Session 3: moved my appointments to morning before I take my ADHD meds. This session was not painful. Again, slightly headache inducing. They did a migraine protocol, which is supposed to prevent headache ongoing throughout the day.

I was told by the dismissive front desk attendant (black haired Hispanic) that my appointment had…read moreto be cancelled because she didn't think I would be able to complete my intake paperwork before my appointment. I wasn't even given a chance to or emailed paperwork beforehand.

Always great. Caring, understanding and always on time for appointments. Office staff is great too.read more

Very poor service. Dr Roy doesn't care about existing clients. Never responds to our emails or…read morecalls. Presribes something that requires prior authorization, yet doesnt provide it to the insurance company, so we are the ones having to feel the negative effects of missing doses of something that this Doctor has been prescribing! Do yourself a favor and find a Doctor that follows through. One email could mean someones life. I've also looked at some of her responses to some of other peoples reviews, why is she putting peoples personal problems on a public website? Very unprofessional.