Great doctors here. They truly listen and care about your concerns and needs. I would recommend.read more

The most excellent health care I have ever received. They listen, care, and leave no stone unturned…read moreto get you well and keep you healthy.

Everything is great about this place. Followed Dr. Martinez here several years back and commute,…read moreand the nurses are always fantastic. Great communication before, between and after appointments. I've seen multiple people at reception over the last few weeks, and I think some of the complaints may be valid, but some of the patients are also quite vile when they find out that they need an appointment which seems like it should be a no brainer at a clinic that isn't urgent care or ER. Great care here, and if you use the KP app to message, other doctors and nurses are quick to respond if your primary doctor is out.

Today my mother accidently went to the wrong medical office and arrived to her visit late. Instead…read moreof asking to reschedule her appt. She was made to wait from 920am approx to after 1pm. She is an elder patient with no lunch no snack. I am very concern patient was treated poorly, with no concern. My mom has been member for over 50 years approx. Terrible service from Dr. Robert Mah, MD. There is no reason to make anyone wait that long because they are to old to remember the right office. Everyone has a bad day.

The people working here have zero business in this profession…read more I was in the process of getting tested for ADHD. One of their nurses said to me "you don't even have ADHD." I asked if hat he meant. He said because I wasn't diagnosed by a doctor as a child that I didn't have it. I was later tested for ADHD and found to have always had it. Another nurse (Dr Macquarie's nurse) told me I should think about "surrending your life." Aka she told me to kill myself. This same nurse told me that I'm a "pill junkie" when I mentioned that my first ever dose of ADHD medication didn't work for me (other doctors have confirmed the amount I was initially given is usually given to young children. It was less than 5mg. The average adult takes 40mg). Like truly, dealing with their nurses has done more psychological damage than the actual disorder. I get physically sick when I have to talk to my current doctor about medication because of Dr Macquarie's nurse. Dr. Macquarie's nurse was so rude and so uninformed about mental health. She didn't even seem to think ADHD is a real disorder. She said so many things that infer she thinks it's made up. It makes you really not trust the doctors when their nurses don't believe in them. If you are looking for anything - don't go here. It's so bad that if you get in a car accident in front of their office you'd be better off bleeding out in the street.

If I could I'd give negative stars. In July Dr Gordon was ill. I had a major depression episode and…read morehe could not help. Understandable since he was sick. But he had no back up. His staff had no idea what I could do. I went to urgent care after a visit from the police. They were called after I called my insurance company for help. I was desperate.

If only I could give a zero. Customer service here is trash and the doctor I seen (Tiffany De…read moreJesus) didn't care to listen to medical concerns. They are just trying to fit as many clients in as possible to make money.

I had one of the worst medical experiences of my life with Dr. Brandon Tong. My usual primary care…read morephysician is excellent (who is also through Cucamonga Valley Medical Group, hence the 3/5 stars because I feel conflicted), but he was booked up, so I had to see Dr. Tong instead. I came in for what should have been a simple follow-up: my HR department only needed an updated exemption form that my primary care physician had already completed in the past, connected to a heart valve leak that worsens under stress. Instead of reviewing my medical history carefully, Dr. Tong kept insisting he "didn't see anything" in my chart--even when I told him it was already linked in my patient portal and confirmed by my PCP. He dismissed the medication I take (which had just been confirmed by his own PA minutes before) and repeatedly implied that my condition wasn't real because he didn't see it in one set of notes. When I tried to explain, Dr. Tong minimized my concerns and spoke down to me. He even argued there was "no difference" between a 6-mile drive and a 60-mile commute, despite my documented anxiety diagnosis and heart condition. Rather than acknowledging he didn't have the full context, he chose to question and belittle me. The final straw was seeing the appointment summary later: he essentially admitted that my records were in the portal, but he personally didn't think it was enough to justify the exemption. If he had been upfront about that, I could have understood. Instead, he made me feel gaslit, disrespected, and completely dismissed as a patient.

So many great people, love going there! They can help you for any of your Primary Care concerns.read more

Professional and look at health from every aspect and staff very friendly so as to feel comfortable.read more

Very nice Dr Accurate info on my wife health. Dr Sushmita Sakruti very kind and gave accurate Heath…read moreinfo , Highly recommended to all our community, Jessica front Receptionest controls the appointment and help all patients, Michael was very helpful organizing all my wife Past History and helpful for Quest Blood report , Thank you so much for all your help. Very clean place. God Bless you all

My elderly mother has been going here for 2 years without any answers or follow through. Its…read moreimpossible to contact office because the number is a call center in India. She has been waiting since February 2026 to get a bone marrow test & has yet to get it from their authorization department. I've left multiple voicemail to their office manager and supervisor to get this matter taken care of & have not received any call back. DO NOT GO HERE!! GET A REFERRAL TO SOMEWHERE ELES.

Amazing results. Caring physician with great knowledge and kindness. Highly recommended for…read morepatients in need of comprehensive care.

This doctor is awful. Went to him for 2 years and I don't think he even knew my name.read more

dont come here. they literally do not care. have to hound them for to see if things get approved…read more had an appointment with Darlene 2/13/26 literally asked me what the appointment was for i started talking and before i could even explain everything im told "go get blood work" she then told me she would be right back she wanted to see why i wasnt being contacted about approvals next thing i know front desk hops on the line and is saying appointments done i just need blood work appointment was a total of 8 min and half of it i was on hold and we didnt even talk about the issues going on or why i even needed a referral. real winning care right there.

From the owner: General Practice Physician Specialize is Diabetes, metabolic diseases, and Senior Care.read more