So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

Dr Latif is very good with communication, he takes as much time as you need to answer and explain…read morethings.. appreciate him.

I took my mom to see Dr. Latif for her second visit, and unfortunately, I left very unhappy with…read moreour experience. My mom and I both had several questions and concerns, but I did not feel that they were addressed with much compassion or explanation. I was especially concerned about the bone marrow procedure because of my mom's age and how fragile her bones are, but the procedure and what we could expect were not really explained to us in a way that helped ease my concerns. My mom also mentioned that she had recently started experiencing pain throughout her body. Instead of asking more questions about this new symptom, Dr. Latif initially said that she was already on pain medication and that it wouldn't make a difference. I had to explain that this was a new issue and that my mom wanted to know what she could safely take for the pain. He initially suggested Motrin. However, when my mom was hospitalized, another physician had advised me not to let her take Motrin for an extended period because of concerns about bleeding and her low hemoglobin. After I brought this up, Dr. Latif then advised her to try Tylenol first and Motrin if that did not help. What bothered me most was that I did not feel there was enough follow-up when my mom described what she was experiencing. I wanted her concerns to be listened to, questions to be asked, and guidance to be given--especially considering her age and medical situation. Instead, I left feeling as though our concerns had not really been heard. I was also disappointed that the office did not have all of my mom's lab results available before our appointment and asked us whether she had completed the labs. We travel a significant distance for these appointments. I feel the office should verify that the necessary results have been received before the patient arrives, particularly when those results are important to the visit. Had we not been able to provide the information, we could have made the long trip unnecessarily. Overall, I am very unhappy with my experience with both the office and physician. We came to the appointment looking for medical guidance, explanations, and reassurance. Unfortunately, I left feeling that my mom's concerns were not fully listened to or addressed.

The office was clean and organized. Many staff at the front desk worked at the same time…read more I saw many people show up at their appointments and were seen relatively quickly, usually within 10-15 minutes. Other places you might be waiting for 45+ minutes or falling asleep before they have to slap you on the face to wake you up. The PAC was compassionate and attentive towards my needs that I needed to donate plasma for my income. Obviously, it helps that after donating plasma for over 2+ years, it could help save one person's life.

I've been biting my tongue about my experience with the office staff for quite some time just…read morebecause the doctor I was seeing was somewhat helpful with my diagnosis. However, today was my absolute last straw. A large number of the office staff here are unknowledgeable, unprofessional and immature. 1. I've called on several occasions asking questions, and the person on the phone constantly puts me on hold to ask someone else, then returns back to the phone with some regurgitated answer. I've also received answers/responses over the phone from one staff member, and then receive a totally different answer/response in person at the office. 2. At one point, I called and asked about submitting a continuity of care form, and the girl had me slowly enunciate "continuity" over the phone and spell it out for her so she could ask someone else about it (what it is, what to do with it, etc). From that interaction alone, I felt less than confident with the office staff handling my questions, forms, file, etc. 3. I received call that my continuity of care form (that was filled out, signed and submitted by this office and approved with an authorization code by insurance almost 2 months ago) was not being recognized and that my final appointment (mind you I'm in the middle of treatment and do not have another doctor to take over my treatment yet) cannot be fulfilled. I asked the staff member about the continuity of care form, and she said "We're not submitting those for anybody." Completely dumbfounded, I explained that my form was already submitted from the office and I have approval for this last visit before I see a new doctor (because I'm in the middle of blood tests, ultrasounds, and prescriptions). I received zero empathy from the staff members regarding my concerns of why the form is suddenly not being recognized. She was wholly unprofessional with her responses. My overall experience was subpar here, at best. Staff can truly make or break your experience, and in this case, completely broke all of my interactions with this office. The only positive comment I can confidently leave about this office is that the chairs in the waiting room are comfortable.

I went here to see Dr. Preeti Chaudhary, and she was wonderful. I'm so thankful my referral was for…read moreher--she was extremely thorough, shared detailed information, and explained everything so clearly that I fully understood what was going on. She is exactly the kind of doctor I'm always looking for. Sadly, she's a specialist and not a general practitioner, so I can't see her for everything. The office staff are friendly and helpful, and the building is very nice and inviting. It feels less like a hospital and more like a comforting, welcoming space.

I've been coming here for years. My doctor always requests a diagnostic mammogram and for a while…read morewas following up with ultrasounds. This is the only location that offers those within Pomona Valley Medical Center. Which essentially means the radiologist looks at it immediately and provides you with the results right there. It's about as good of experience as you can get when it comes to that exam lol. The security staff, reception, and all the staff are all pleasant and helpful. They offer nice changing rooms and lockers to prep for the exam, and the entire process is usually pretty quick. Personally, I appreciate getting the official results quickly. It is also always followed up with official results from my doctor as well as a letter in the mail.

I am writing this review because of the one star review. This office and their staff is amazing!!!…read moreThe staff is willing to fight with the insurance whenever necessary and their primary job is patient care. it is true that for routine visits and treatments you end up seeing the NP but she always communicates with the doctor. I truly cannot say enough about this office, the doctor and the staff they're truly life savors. this office treats hundred of people each year and do a great job on staying on top of things. the Dr is about saving as many people as he can. he is updated on new treatment, trends, equipment, and medicines. I never felt that the doctor or the office lacked compassion. Cancer is a tough @$@#!. I feel this office strives to kick cancers @$#

I am a patient here, and I am still cancer free 10 years later. Yes, you do see Carla (the NP) a…read morelot when you come in for routine check ups, but the doctor is always aware of developments in your case. Dr. Ebrahimi made sure that the treatment I was receiving was the best for me before even starting it, and I ended up having a much less aggressive treatment than I thought I would have because of it. I am still alive because of the people here.

Aracely C was very friendly and she knew how to solve issues quickly. She went above and to help me.read more

No one answers the phone. Called for three days with no response. Only way to speak to a human is…read morecontacting billing who just relays the message to call back. Negligent customer service and horrible for those with medical necessity. Would never recommend. .

I love Dr. Rao and his RN Carol Massey! (Especially Carol)…read more I was diagnosed with thyroid cancer in May of 08 and went through all of my after surgery treatment with Dr. Rao and Carol. They were very helpful and down to earth and no matter how many times I called and bugged Carol about something on my mind, she was always very helpful and nice. She also went out of her way to get things to me and work around my schedule. If you ever have to have thyroid cancer, see Dr. Rao and Carol. They'll treat you right!

Dr Agarwal has been my oncologist since June of 2020 and still see her for routine visits till now…read more She doesn't talk much care but doesn't speak much so I highly suggest before seeing her to have your questions written down just to feel better when you leave her clinic. Very clean clinic and experienced Doctor. Always one step ahead in referrals which is good because we do forget our appointments so it's good to know she cares. I highly recommend her

Dr. Vandana Ararwal is a horrible provider in my experience. She took zero stock of what I related…read moreto her as a high risk diabetic with need of continuity of care from a podiatrist who had treated me since an amputation and subsequent pervasive problems. She not only did not honor the request (after me clearing with insurance that the provider was in network which is why they assigned me to Agarwal) she assigns me to a provider in Huntington Beach from her very local office in Pomona after explaining both the request for continuity of care, and the need for a local provider. She bumbled my medication. Her office subsequently ignored several calls and a follow up visit was not available for me for three months. All with knowledge that I was a high risk diabetic with ongoing bilateral ulcers. At that follow up appointment she tells me she is retiring as a doctor and she would not fulfill any referrals for podiatry, or any other request. She is a calculated liar, as I called their office and asked when her last day as a doctor was to send her a card, the receptionist stated "she only retired from medi-cal patients" She is callus and unethical in her approach to a profession with care and compassion as core principles. Terrible doctor, would never recommend a cancer patient go see this doctor who could care less for another human being. In my experience and opinion that is.