EVERYONE I have dealt with during this difficult stressful time in my life has been WONDERFUL!!…read moreEVEYONE has gone above and beyond to help from the doctors to the front office personnel. There was NEVER a time that I didn't feel cared for and important. And I LOVE that EVERYTHING I need to do to fight this disease is ALL IN ONE PLACE! Makes it easier and convenient for the patients. Livia was my first contact and she set the precedent and no one has disappointed or fallen short. My medical oncologist (Dr. Chaudhary) and radiation oncologist (Dr. Gorty) are wonderful and patient doctors taking the time to explain everything to you. My Chemo nurse are AMAZING!! It is truly a work of heart for them . I would definitely recommend this group of oncologist should you ever find yourself or a loved one in need of help to fight this awful disease. Be well and God Bless

I've been coming here for years. My doctor always requests a diagnostic mammogram and for a while…read morewas following up with ultrasounds. This is the only location that offers those within Pomona Valley Medical Center. Which essentially means the radiologist looks at it immediately and provides you with the results right there. It's about as good of experience as you can get when it comes to that exam lol. The security staff, reception, and all the staff are all pleasant and helpful. They offer nice changing rooms and lockers to prep for the exam, and the entire process is usually pretty quick. Personally, I appreciate getting the official results quickly. It is also always followed up with official results from my doctor as well as a letter in the mail.

Yet again nobody called me back to reschedule an appointment. This is literally insane to me what…read morean awful office.

Terrible front desk experience. When this clinic moved to…read morea new location, they never informed patients. I went to my usual appointment only to find the office completely gone. I tried calling, but no one answered. I ended up asking a nearby pharmacy, and they were the ones who told me where the clinic had moved. When I finally arrived at the new office, they told me I was "late." I explained the situation, but the staff barely reacted, as if they didn't care at all. Then they told me that my doctor wasn't even in the office that day -- even though I had an appointment scheduled. No one notified me about the move, no one notified me about the doctor's schedule change, and no one answered the phone. A medical office should inform patients about important changes like relocation and doctor availability. This level of mismanagement is unacceptable.

This doctor has no bedside manner. If you don't want an optimistic doctor then come to dr chanduri…read more She's not nice, she acts like you're just another statistic, such a pessimist. She told my mom eating a "healthy diet" won't help her cancer and to not even give that a chance. Doctor said to focus on her pain meds because basically she had no chance to live. I understand that when cancer spreads that fast that it's not easy to treat, however, how can eating crap be good for you when your cancer is estrogen based and basically feeds off of sugar? She's a horrible doctor.. Too non chalant for my taste, too blunt, not nice. If I could give her no stars I would. She wouldn't even tell us that there are several different types of radiation to choose from.. Definitely a doctor that's controlled by money and big pharmaceutical companies. Doesn't want to help nor does she care about life, just wants to make as much money off of cancer as she possibly can, by making her pay for the most expensive treatments and pills. That's all.

I love Dr. Rao and his RN Carol Massey! (Especially Carol)…read more I was diagnosed with thyroid cancer in May of 08 and went through all of my after surgery treatment with Dr. Rao and Carol. They were very helpful and down to earth and no matter how many times I called and bugged Carol about something on my mind, she was always very helpful and nice. She also went out of her way to get things to me and work around my schedule. If you ever have to have thyroid cancer, see Dr. Rao and Carol. They'll treat you right!

Very helpful place. People here were nice and very friendly. Doctor nice and very friendly too.read more

My appointments with Dr. A. Vandana have consistently felt rushed. Having worked in both clinic and…read morehospital settings alongside other physicians, I believe the level of care and attentiveness could be improved. Patients who require her specialty deserve more time and consideration during their visits. Although she was assigned as my primary care provider, I have decided not to continue care with her. That said, the rest of the staff are friendly and professional, and the clinic itself is clean and well-maintained.

So far the experience has been fairly decent. The office is very clean, spacious and organized. I…read moresaw people who come for an appointment, are quick to be seen instead of waiting 30-45 minutes or more. The PAC made a mistake of not writing orders that I could reschedule an appointment sooner than my follow-up of 3 months, therefore when I requested one at the front they denied it, twice. Couple weeks later, I ended up calling 911 due to shortness of breath, weakness, persistent daily fatigue, and needing about half gallon of blood drawn from my body every 4-6 months to lower my UNSAFE high red blood cell count -Hematocrit, Red Blood Cell, Hemoglobin. To prevent blood clots, heart attack, stroke, or long term blood cancer (Leukemia), etc... Fortunately, my insurance only bills about $4000 for the ER. If it was $800K USD, Medicare could go broke by 2030, then no more Medicare for anyone. =)

I have never left a review for a person. We all have good and bad days. However, my interactions…read morewith this man need be shared. I'm 78 and have dealt with a lot of Drs over my years, but I have NEVER faced a bully before. This man truly has a god complex. He has recently started practicing in San Luis, but in researching him, I see that he has practiced in many locations over the years . Average rating 2. I met with him twice. He was rude and dismissive and actually started yelling at me "it's not my job" when I asked if he had any suggestions on what to do next. Under no circumstances should your physician yell at you. In conclusion, if you have a choice, choose another DR.

My Wife sees Dr Nakhl at Chino Location in Chino off Roswell Ave…read more Dr is A+ Service and when you have appointment there no rush Explains everything staff Nurse Jenna is Excellent when she gives Chemo Treatment to my Wife she very Gentle and compassion Front Desk Dulce now is Angel she Greet with Smile as you walk in the door plus she goes out of way to do things this office needs more Dulce when leave Dulce makes feel like you are leaving home like being part of family I Totally recommend this office instead of giving only 5 Stars I Would more than 10 stars

From the owner: Specializing in cancer care since 2007 Founded in 2007, The Oncology Institute of Hope and…read moreInnovation (TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of more than 1.8 million patients including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 100 employed clinicians and more than 800 teammates in 70+ clinic locations and growing, TOI is changing oncology for the better. Find out more about The Oncology Institute at our website: www.theoncologyinstitute.com

Exceptional patient care. Friendly staff. I wish more offices operated like this one.read more

I had a bad experience this morning that gave me a bad taste in my mouth concerning this business…read more(Advance Oncology Center) in West Covina, Ca. As we arrived to take my 91 yr old mother to her appointment, having 16 daily total appointments, apparently one of the male workers explained that we have been late everyday for the past week since we started taking my mother and they been accommodating us, which is untrue and unfounded. They have not been accommodating us, in fact we are the ones waiting to be called when arriving early. I explained we haven't been late as the appointment was at 10:45am and not 10:00am as he stated. The worker stated he wouldn't be able to see my mother today since we were late and had other patients. After review of the print out of all 16 appointments, today appointment was in fact at 10:00am as the worker said but every other appointment was at 10:45am. Now sharing rides among 3 of my siblings, we have been sharing, taking my mother to her appointments. Some coming from different areas Covina, Glendora, and Pasadena not knowing traffic and to be late, didn't feel we should have been treated and scolded when we been there on time. I felt if we need to wait, when we're early for appointments, sometimes over 30 minutes, a few minutes shouldn't be an issue. I sure hope they have the same schedule as given. Maybe practice on better service skills and review the schedule times, before assuming we are late numerous of times.

This place, (most of) their staff, doctors and SOP's... complete garbage and incompetence…read more I went in weeks ago for a simple physical and bloodwork. I've called 20+ times this week to have the login to their "online portal" sent to me, as they can't send results privately on email or on a call like many other facilities can. I was told multiple times that an email was sent with login info (it never was); and then that their IT department wasn't responding. I asked for a call back on Tuesday, and had to call them repeatedly to no avail. I'm on the phone with their IT team now, and my email address was entered so incorrectly that a butcher would be offended. Plus, I've just found out that today (Friday) is the FIRST TIME they've received a call in regards to my results. I've asked to speak to my doctor several times, and have been offered call-backs without ever receiving them. And on my most recent call, I was told they didn't take enough blood and I now need to come back in to get my FULL results. Unacceptable. If you are thinking of switching doctors, I would recommend looking anywhere else that you possibly could. This place should be shut down. If I could post "0" stars, then I'd still try to post "-1" stars. Bottom line... RUN

How is this office still open and running. Every time I come to my appointments, I wait over a damn…read morehour to be seen. Most of the time, I walked out. But this is the last time I am coming here. I am changing my doctor today! How do you help and treat your patients?! Ridiculous !