My daughter and her boyfriend were driving from Texas to California and realized they needed to stop and rest after attempting a 25-hour drive. As a mom, I called this hotel hoping they could help. I cannot say enough good things about this place. The person I spoke with was incredibly kind and understanding as I explained my concerns and asked if they could make sure my kids got settled in safely. When they arrived, they were welcomed with genuine kindness, and both of them talked about how friendly everyone was during check-in. They made two tired young adults feel right at home and even eased the mind of one worried mom. Thank you for going above and beyond. Your kindness became a memorable part of their adventure, and I will always be grateful for that. Five stars isn't enough. read more

Great location walmart across the street freddy burgers too which was good. Its a small walmart. Gym is lacking lil weights breakfast good 6-10 i think rooms nice great place come on by. Clean. Pull out couch bed tvs didnt work though. read more

My husband and I have been to the flagstaff green tree many times over the years and after a nearly two year hiatus we came back and this visit was the worst..discovered a roach on the window on our last night! If it hadn't been our last night we would have left. Besides a roach the floors aren't assembled correctly, the door has mold and doesn't fully shut, the bed is uncomfortable. The fridge barely works, food would get cold and thaw constantly. Seems like anytime we come there is new management/staff. There needs to be accountability from the owners and management for how horrible this hotel has gotten. I never expect a 5 star experience but to find so much mold, a roach and the fridge barely working is unacceptable. Management has obviously tried to cover up the disrepair of this place but it's not working because whatever shoddy paint job was applied is already showing the damage underneath. Paint is peeling, the ceiling has water stains. I guarantee this place is full of mold in the walls and ceiling. This hotel needs to be condemned. read more

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You get what you pay for. For what I was paying for this was completely fine and I got everything I expected. I can't give it five stars as there was no lock on the bathroom door, which I found very strange. It also didn't seem the most clean place I've ever been but once again for the price you can't complain. read more

The staff at the desk very friendly and responsive. It is not their fault the management hires cheap contracting to repair/update things. This property is beat up. Mattresses broken down. For the price I expected better. The laminate floor was filthy. The lighting in the room terrible. The linens scratchy, thin and cheap. If you don't care about any of this then go for it. Not even going to try the continental breakfast. read more

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The worst hotel ive ever stayed at. Filthy, noisy ac, breakfast not as pictured or advertised. We were looking forward to the hot tub and pool, but both were closed. The desk person said they didnt have one and they are not even advertised having them koo koo... we saw them as we entered. Just ghastly!!! I want a refund. Nothing you would expect was supplied except the soaps in the bathroom. We had to ask for more pillows, a blanket, an ice bucket, etc. We left the DND notice on our door the entire time. Things have changed; trump has ripped apart the consumer protection agency. People are taking advantage knowing they can. I understand this place began how we saw advertised. Not likely to update their advertising. read more

Run down and understaffed. Pool and spa area were closed(it looked permanently) Breakfast was subpar and trash overflowing from trash cans. pictures and a lot of these hotels are from when they first opened. read more

This was recommended by a friend. If you sign-up for their program, you can get a better rate. In our case, the program was less than the savings, so it was a no-brainer. The breakfast is pretty spartan, but there is a breakfast burrito. Nothing to write home about, but better than cold cereal and toast. Location was not bad. No carpet in the rooms. Room was clean. There were signs of water damage in bathroom. Not horrible, but a sign that maintenance is not top-notch. For what it is, not bad. I would stay here again on my way to somewhere else, as was the case this trip. If I were going to stay several days, I'd probably choose something like a Residence Inn. read more

GreenTree Inn Flagstaff - Nice shower, but water damage on ceiling - Hotels Near Me - Flagstaff, Arizona

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On Google and booking them seems to have decent reviews, however after staying we will not back. There was boogers or whatever it was ALLLLLL over the hotel room, in the bathroom, the ceiling, just everywhere! I'm glad I didn't see any bedbugs like some of these other reviews! (Which we didn't see these reviews until after our stay) The offer "breakfast included" which is literally very cheap breakfast the gas station is better. There was water damage the plug by the light was coming out of the wall. The pillows are flat, beds were small and not comfortable. I definitely wasn't worth the price. read more

The hotel needs to be updated. The rooms are very dirty. Toilet had skid marks and floors are very dirty. The bottom of my shoes were black from the floor. read more

For the price of one night going less than the neighboring hotels, we decided to give this place a try. I thought the sheets were fairly clean, somewhat clean towels though some err on the side of yellow. Definitely recommend new towels. The overall interior is modern and newly updated: love the walk in glass door shower and non slip floors. I absolutely love the shampoo conditioner and shower gel. Smells so refreshing, herbal and when I dry my hair it's smooth and silky! How often do you find that in a hotel? Breakfast is included 6-9am, it's not exactly continental, you have to go to the front desk to request a bagel bacon and eggs or burrito. It's good. Definitely will come back again! read more

The bed was literally concave. We kept getting sucked into the vortex in the middle. After a fitful night got up to take a shower and.... No hot water. I let it run 10 minutes and it maybe got to 65 degrees. For the price of the room($250 a night during NAU move-in day) I'd honestly try to find something else. read more

I was not happy with my stay here. I took a trip with my 12 and 14 year old boys. I was excited for them to have new experiences. This hotel was not it. I like an affordable hotel, but still expect it to be clean and provide some service. The room wasn't real clean and I should have changed rooms. What made this 2 stars is lack of housekeeping straightening the room and bringing fresh towels. I missed my boys reaction to coming back to the room and seeing it cleaned. The front desk wasn't helpful or accommodating. No customer service here. I won't stay at another GreenTree hotel! read more

Clean, inexpensive, pet-friendly, free breakfast, and free Wifi (though it is not super strong). Great place to spend a night or two while you're in Flagstaff. I never stay in my room too much anyway so I don't want to waste money on an expensive hotel. Highly recommend this place for budget travelers who want someplace safe and clean. read more

GreenTree Inn Flagstaff - Hotels Near Me - Flagstaff, Arizona

Do not book here because they use a third party refund service. Not to mention you immediately lose 50% of your reservation if/when you cancel. READ THE REFUND POLICY. So if you get COVID or otherwise have an emergency, they will create hoops for you to jump through for the other half of your refund even though you cancelled 4 days in advance. With COVID still being an issue, it's safe to say this policy is a money grab aimed at taking money they didn't earn. read more

The check in was smooth, and the associate at the front desk was very helpful and friendly. As I passed the pool on my way to the room, I saw it was covered with a tarp. A short call to the front desk confirmed my disappointment, as it is down for maintenance. But it's summer!!! ...a cruel, cruel summer. The room is a little dated, but I did get a deal booking through Priceline. It's not great, but it's not horrible either. Most likely won't return. The backlit mirror in the bathroom makes you look good, providing you looked good to begin with. The toilet is one of those low riders you'd find in a KinderCare or Tutor Time. It's like having a Squatty Potty without having the Squatty Potty. The shower pressure was on the low end, but workable. Got a little annoyed that the shampoo was empty. True, I don't have hair on my head, but I do have it in other places... rude! I almost killed a fruit fly, but my reflexes were too slow. Then bae saw it crawling on the ceiling. Let's just say, she don't crawl no more. If you hear a "boing" at random times during the day or night, it's just the mini fridge. However, if your headboard's a creaking, you might be a freaking. That bad boy is like a seismograph, picking up every little movement. Thanks, room 228 read more

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Love hate relationship! Pros: - across the street from Walmart - hot water - free parking - location - they let us check out late Cons: - DIRTY sheets! - not enough parking? We had to park handicap one night because they "don't know why they don't have enough parking" - breakfast was over earlier than promised - 24 hour front desk Overall, it was an okay stay! The location is great and we felt safe the entire time. Did not like the dirty sheets.. and our feet would turn black after walking around for a few minutes read more

GreenTree Inn Flagstaff - Stains all over our sheets - Hotels Near Me - Flagstaff, Arizona

Lots of good points- let's do those first: Great location and easy to find, plenty of parking Comfortable bed and bright white linens Floor is wood laminate (much cleaner then carpet) Updated bathroom and sink area Room feels spacious Efforts to be green - soaps dispensers rather than single use containers Staff is helpful, but you can't call from this room! Close to shops Breakfast included Dogs are allowed Needs Improvement: Room phone doesn't work!!! Adjoining door to next unit doesn't lock- but got fixed Sidewalk to office is really tilted and uneven- watch out!! Barking Dogs are allowed Rooms have minimal insulation - stay upstairs if possible read more

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Checked into GreenTree for three days. Prices were very affordable. The inside of the room was very clean and you could tell it had been recently remodeled. Location from the place to local shops was very convenient as there was a Walmart within walking distance and a grocery store as well. Room included free WiFi, microwave, and refrigerator. Definitely spacious and comfortable. No carpet! I was very happy about that. Amenities of the place included 24/7 coffee and cereal at the lobby. Hot bagels/burritos only during 6am-9am (1 per person). Vending machines were also in the lobby. Pool was closed due to remodeling. No business center or options to print out documents if needed. For some reason there was too much noise on the upstairs room. Sounded like people were either jumping all over or the room was getting remodeled as it was banging and moving stuff around. Staff that helped me checked in was somewhat knowledgeable. She was still in training so she was unable to answer some of my questions. Other than that, we had a wonderful experience and would definitely stay here again. read more

This place is very amazing, once we came in everything was clean and perfect. Very nice for a 3 star inn. Also the desk attendant at the front had a very good attitude . Would highly recommend this place to friends and family. read more

STAY AWAY!!!! STAY AWAY!!! My wife and I have no clue how this place is rated so high. If I could give it a zero I would. Please stay away from this place. It is nasty, and the health department needs to do something about it. We stayed here one (1) night. From the second we stepped through the door we were both in ahh! The first thing we noticed was the wood floors were separated in multiple spots. Then came the smell from the couch in the room. It smelled like dog pee. As we walk over to check out the beds and plug in our phones the outlets have what looks like water damage all over them. The bathroom just gets worse. Mildew all over the shower, block mold that was once painted over is now coming back through. Dust collected all over the bathroom fan. I couldn't wash enough to fell clean. The window lock doesn't even lock the window so there is no way to actually keep yourself safe. This place reminds me of a Motel! read more

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We stayed here as an over night adventure to get out of the heat of Tucson! Let me start off by saying the gal who checked us in was very friendly and polite. Because of the pandemic, the breakfast was not available, however she did offer us a sack breakfast with 3 different options. We each got the breakfast burrito, which was OK for free. The room itself was pretty decent, until I noticed a stain on the sheets!! Gross!!! This just put a damper on the whole room. Also, the remote didn't work unless you were right up close to the TV. And, the toilet paper was so paper thin it came apart when you pulled it off the roller. There was also paint chipped off of the front door as you walk in. I think I would rather do a little more research next time we come to Fl read more

GreenTree Inn Flagstaff - Paint missing from front door - Hotels Near Me - Flagstaff, Arizona

A nice hotel made of red brick. Pretty nice to look at. Pool and jacuzzi were closed, which is stupid because other hotels I have been to recently are all open and working just fine. Very disappointed in that respect. They told me up front that they will have breakfast from 6-8am so hopefully that is good and works out ok. The room is pretty nice but the a/c is way underpowered- even with it being this time of the year. The two cleaning lady's I spoke with were friendly and helpful. The front desk woman named Rebekah was nice and friendly as well. A nice place to stay for a night, but get that pool and jacuzzi turned on, what the heck!!!tv keeps shutting off saying error 225 signal interrupted so I guess cable tv is a no go for tonight read more

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Worn out. Tight parking. Like finding a space was extremely difficult. Indifferent desk staff. Meh. Wouldn't recommend it.

Desperate to get out of the Phoenix record breaking heat we looked to book a hotel in Flagstaff. We booked on a Wednesday for a Saturday night stay. Cost was $200 a night total. Upon arrival I was a little worried. The hotel appeared to be like a motel 6. Immediately we noticed the pool was covered and a note saying it was closed. Check in was at 3pm. The inside of our room was remodeled and actually had a nice minimalist look. There was a refrigerator, microwave and coffee maker in the room. Breakfast consisted of a brown "bag" breakfast or either a bagel and sausage or breakfast burrito. Bottled water was included. I definitely felt like I overpaid but I guess it's a supply and demand situation. The pool , hot tub and breakfast area was closed so that makes paying $200 a night that much harder ... Conveniently located with many shops and restaurants within walking distance. Front desk was nice and polite. read more

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We stayed last weekend. While the room looked nice it definitely wasn't clean. The floors were filthy. My daughter had her shoes off and her feet were black like asphalt. I had to carry her to the bathroom sink to wash them. The refrigerator was very clean but the stove and toaster oven had crumbs left behind. It looks like the housekeeping staff does the bare minimum. We requested extra towels and they delivered them right away. The closet had empty water bottles and caps. The bathroom looked clean except for the corner of the shower. Breakfast burritos and bagel sandwiches were just okay. I would stay again if the rooms were cleaned better. We stayed in the suite. read more

GreenTree Inn Flagstaff - Shower - Hotels Near Me - Flagstaff, Arizona

The room was not bad but the common areas were run down & the exterior halls were full of debris. It included a limited breakfast. The lighting in the parking lot was terrible and it felt sketchy. read more

Bad. There were stains EVERYWHERE they need to have people clean the rooms please don't come here.. ew

Room 231 The price is right if you want bed bugs and a dirty room. The room was filthy, when I got there something sticky was on the floor, i moped the floor with some rags and the rags were black. The toilet was dirty, the bathroom was so filthy. Dust everywhere, the wall by the toilet was dirty, like literal poop marks. The whole room walls were covered with grime marks, the microwave was dirty, dust all over the bed frames, the chair was covered in mud, the sheets were dirty, I had to ask the front desk for new sheets. I couldn't ask for a different room since i arrived at 3am. I still stayed since it was convenient for me, I went to Walmart the next day and bought cleaning supplies and cleaned the room myself, which is fine because I clean houses for a living, it was all great until the last day, I failed to check the beds properly and I discovered a bed bug. read more

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They provide a warm breakfast (burrito or sandwich) which was a nice treat. There was a younger, Latina women with long black hair, working during the breakfast hours the weekend of May 4th and she was incredible. So attentive and hustling all over the place. I wanted to speak to her manager to sing her praises, but they weren't there, so I hope that read this. Give her a raise!! read more

First week in December me and my Wife stayed here on a hunting trip. Worker had great attitude and this place was beyond clean, I highly recommend it and the breakfast bar is good. read more

The rooms were clean. My only complaint is the lady at the front desk was sitting and chatting in the cafeteria with a friend while we were waiting. She finally got up after another couple came to the desk. Then acted as though we were all a bother to her. I guess she needs hospitality training. read more

I thought this was a really nice hotel to spend the night at. Paid about $131 with a $25 pet fee. Room was clean, with some small wear and tares around, but nothing I was bothered by. The computer chair had some tares in it, a socket was cracked, and some paint peeling in the bathroom. Covers and towels smelled like bleach, no stains on them, and the floors were nice and clean. Everything seemed to function well, no issues noted. This hotel also has a small breakfast hall where they had cereal, bagels, coffee, juice, apples, and if you want a breakfast burrito or breakfast sandwich you just have to ask the front desk. I would definitely come back next time I'm in the area. I truly enjoy finding pet friendly hotels that allow me to have my boy. read more

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This hotel was a convenient stop on a road trip between Denver and Orange County during the coronavirus when road trips are safer than flying. We arrived early afternoon and our room was ready. We didn't have a hard time finding it and parking is close to the room so there's no need for bellhop. At check-in, the attendant offered us a choice of prepared take out breakfast from their kitchen on-site because the breakfast buffet was closed due to health concerns. We ordered bagel sandwiches and burritos for the next day and had it delivered to the room in a brown paper sack w/ a piece of fruit and a milk - a nice touch! (PS Breakfast is at 6am M-F / 7am weekends.) The room was updated and clean. It was nice to be inside our room away from the car we had just spent 10hrs in but the pool and grounds seemed like they could use a little updating. We were in a king bed accessible room so it was spacious but our Tv weirdly had connectivity issues so we needed an attendant to look at it - he toyed with some wires and got it working enough to where the buzzing wasn't overwhelming. The location was good proximity to a road trip essential: Walmart. We got to get some drinks and a few other things just across the street. We also ordered some take out from the nearby downtown hub. With restaurants closed for dine-in, take out was our only option. All in all, for the money and the small amount of time we spent there, I recommend this spot. I wouldn't return just to use the pool - but if I'm in the area again, I'd support this little hotel again. read more

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Stayed here on our way to Texas based on other reviews. Quite a mistake I feel. You can tell they remodeled the rooms which on the surface looked okay. However, apparently the cleaning crews has no oversight based on the amount of mold and mildew in the shower in my room! Would not recommend staying here, spend a few dollars more! Certainly conveniently located to coffee and dining but... read more

GreenTree Inn Flagstaff - Hotels Near Me - Flagstaff, Arizona

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Absolutely FILTHY floors. Food crumbs, change, paper clip found under seat cushion of chair. The toiletries are ZERO. Hospital grade pump soap, shampoo and lotion. Must run LOUD fan each time you turn the light on in the bathroom. The fridge was so small we couldn't put a meal go box in it. The freezer was also frozen over. Have to get on your knees to get to the fridge. Unfortunately I don't have pics of the chair. DONT expect much for breakfast either. A rubbery, fake bacon and egg bagel or a burrito. TASTLESS. Sugary cereal, stale bread for toast and horrible coffee. Good luck if you stay here. They're not worth saving $20-30. Find a better place. read more

The staff were very polite, beds were nice and comfy, quiet atmosphere, very clean! (We stayed upstairs if that helps at all!) read more

Decent no frills lodging. Stopped on our way from ca to Texas. Parking is limited for moving trucks so we parked our trucks across the street at Walmart. Breakfast was goo. Overall a nice place to spend 1-2 nights at. read more

If I could give zero stars I would. I actually went to the front desk showed all these photos of the room and apparently it was sent to the manager and they were supposed to call me back about the unacceptable condition and they were fully booked and couldn't move us to a new room. No call so I want to inform everyone never to stay here. They also have the black makeup towel so you don't stain the white towels but apparently it's acceptable to put blood period spotted sheets on the beds. Ridiculous and absolutely foul!! The shower didn't drain properly and the shower and toilet were not cleaned properly see attached photos read more

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We were traveling across the country and decided to stay at GreenTree Inn for a night. Our room did look okay at first, but then I noticed some huge stains on the bedsheets, and when I walked into the bathroom...there were hair all over the shower! Now this is just disgusting! There is absolutely no way I would stay at this place ever again. read more

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