Contractor bid on a job that had a very detailed plan. We did not deviate from the plan. They were more than 2 months late in starting the job, no communication on the delay. After starting work, the contractor backtracked on 1 feature of the backyard leaving us to figure it out on our own. He reduced the cost but since it wasn't spelled out in the bid, we have no idea what amount should have been deducted. There was an issue with drainage that this same contractor had installed but was damaged by a dif contractor when brick wall installed. The price to fix this was not established and the final bill was quite high for a few pipe repairs. After pouring concrete, we expected it to be stained and sealed per the plan -- but it didn't happen. After pretty much begging to finish that part of the job, we were told a different contractor would do the job and we were to pay separately for that -- no price quote for this sub contractor, no refund for not doing the job. We were told to set it up on our own. Sub contractor never followed through - so still that part of the job isn't done and again we are left to figure it out on our own. Our concrete promptly cracked in multiple areas- as in cracked within 10 days.
We've hired Greenscape twice. We wanted to redo our front yard but we cannot hire someone who doesn't meet commitments, timelines, and charges blindly. We would have accepted a different bid had we known the job would not be completed.
On the plus side, the foreman Pancho is fantastic and knowledgeable. He should start his own business. I'd hire him. read more
