I spoke with Chance Lee Castillo and Frank Garza after their employee Vernon J (would not give me a last name) damaged my vehicle while mowing on a huge lawnmower.
He, Chance Castillo, just texted and said someone will call today but did not offer a name. I'm convinced he thinks I will just go away. It seems he attempted to pay me out of his own pocket with a gift card. He only wanted to send a gift card which I also thought was odd for a business director. Terrible experience.
Frank Garza calls, and rudely states that because he knows I don't have any evidence, he will fight it and I will need to contact my insurance company. Wow! No worries, I have plenty but after he made this statement I didn't feel the need to argue my point with someone as ill mannered and rude as he was.
We found the owners, who have several businesses. His name is Chance Castillo and I have emailed you his contact information (cell phone) and screen shots of our conversations. The business phones go to him as he is the Director of the Dallas office. I spoke to the Arizona office this morning also, The owners own Auto and other lawn service businesses. Both Jonas and Martin no longer are there so the owners are the best contacts. Thanks for your help in this matter. I have also emailed my insurance company their texts as proof. I will no longer reach out to the director guy. Please let me know if you need any more information. I think we have what we need. I called my insurance and they are on standby pending my claim.
I would advise anyone to never do business with people of this type of character. What ever happened to integrity and simply doing what's right? read more