Dr office electronically sent prescription in and walgreens said did not receive. I drove 13 miles…read moreto be told they did not have. When I verified dr office sent, pharmacist with attitude told me to have them send again. They did. Walgreen then said did not get. Dr office had to verbally call it in and was told walgreen system was broke. It's now been 6 hrs and walgreen is saying they are working on it and will call when it's ready. This is unacceptable. Must find another pharmacy

Great store and excellent pharmacy. I wouldn't go anywhere else. I get treated like a person, not a…read morenumber. It feels like a small town pharmacy. Someone is always willing to help. I give this store 5 stars, ALL of the time!

This is Benjamin. Benjamin knew there were two registers open and saw me standing in line waiting…read morefor someone to check me out by the first one; however, he only came around when he saw another lady come to the 2nd register. They both looked up at me a couple times and neither spoke. In fact, he just looked down after that, because he knew, it was wrong. Can't blame the customer, she doesn't work there, but Benjamin? Yeah I think I can blame him for ignoring a customer for who really knows what reason but I have a pretty good idea...which makes his shirt pretty laughable at most. Geez Walgreens, you really hire anyone these days, huh? #unfairlytreatedcustomer

The absolute slowest pharmacy with the rudest employees. The drive thru is frequently backed up to…read morethe road, and there is 0 sense of urgency.

I was yelled at by the lady working the window. I can't believe this is how employee is allowed to…read moreact. I was yelled at when I nicely walked up to the car in front of me and gave the guy their trash back he threw out their window. I nicely told the guy " here is your trash you threw out" the lady at the window starts yelling at me. " and while she was yelling I told her that I was just giving his trash back he threw out and that it was against the state law for littering. It felt like about race because the employee was black and the people at the window were black and I'm white. I could just reported them doing it and let them get a ticket or allow they to trash the parking lot which means one of the employee would have to pick up the trash. Our streets are becoming nasty from people littering it then just throwing their trash in a trash can. Then when I went in after speaking with the person in charge and the pharmacist it was gonna be addressed or go anywhere and I his lady just be allowed to speak to customers like this.

While transferring my prescriptions from another Walgreens in Gallatin, I found the pharmacist and…read morethe pharmacy staff to very friendly, helpful, & knowledgeable. They made me feel valued as a customer. I look forward to trusting them with all my prescriptions and input on my medications going forward.

This Walgreens sits at the corner of Greenfield and Gallatin, just across from Kroger. It is your…read morestandard Walgreens location. I am a frequent supporter of the other big pharmacy brand, but swing in Walgreens when the need aligns with convenience, which is normally this location. My latest visit was after a PT appointment in search of some tape and braces for my elbow. I found what I was after tape wise, and while they had a brace, it was a bit pricier than I was willing to spend. The store, interior and exterior, could use some TLC conditionally. Inside was clean, but the parking lot needs some attention. Service is okay. I wouldn't classify it as friendly, but neither rude. Somewhere along the lines of "meh". Overall, this location is a choice out of convenience. When needed, I don't mind swinging by.

Terrible customer service in the pharmacy! Completely under staffed and just an overwhelming…read moreattitude of indifference as well as a feeling of being a nuisance. The new staff members that work the counter are somewhat incompetent. Sad. I've lived here 20 years and this location has gradually declined to what it is today.

I suffer from peroneal tendinitis. My cardiologist wanted me to have labs drawn and I chose this…read morewalgreens clinic. The only thing I don't like is the clinic is at the back of the store in the corner, which with having walking issues is a major undertaking. I called the store and asked if they had a wheel chair for customer use. They did. Not only did this sweet angel, Dakota, bring the chair to my car. she pushed me to the clinic and then after labs, she wheeled me back to my car. But only after I made a quick purchase. This sweet angel is the epitome of customer service. ​She told me that she wants to work in the pharmacy, so, WAGS POWERS give that girl a job in the pharmacy, you don't know how great a resource she is.

Something needs to be done! When you called the pharmacy, be prepared to stay on hold for 20…read moreminutes or more. Going through the drive through is even worse...the wait is always long! Clarksville, Tn please get a CVS!

No desnate customer service and you always have to wait at least an hour even when you get a text…read moresays your prescription is ready.

terrible service was about given the wrong medication for my wife, good thing I asked questions so…read morethat they finally noticed. and they go to lunch at 1330 so if you have a question at 1325 they would rather be rude and give you the wrong medication than answer your questions ... SO be nice to Walgreen employees and go some where else BECAUSE then they can have a longer break!!

Mixed experience -- great staff, but serious prescription errors!…read more I really want to like this Walgreens (Concord & Nolensville Rd) because the store is consistently clean and the employees are genuinely friendly and helpful whenever I'm in there. That said, I've had multiple pharmacy mistakes that are hard to overlook. On two separate occasions, prescriptions that were called in for me were filled incorrectly. And on another visit, I was handed a prescription that wasn't even mine -- it had someone else's name on it, not mine. I know mistakes happen, but when it comes to prescriptions, accuracy is everything. I'm sharing this so others will double-check their meds before leaving the counter, and I really hope the pharmacy tightens up their verification process because the people and the store itself are great. Pros: Friendly staff, clean store Cons: Repeated prescription accuracy issues

Bought numerous sale items and I wanted to check my receipt. Cashier "couldn't" print it out and…read moresaid I'd receive it by email and was dismissive when I asked if she'd just print a receipt. The Email never came, so there's no way to confirm I actually received the discounts on the 5+ sale items I bought. Terrible customer service.

This is a nice store they have alittle bit of everything you need .. makeup , cleaning supplies ,…read moregift bags , food . I'd recommend if you are in area

This pharmacy is the worst. I frequent them because they are convenient and have a drive-through…read more However, there seems to be no one running the show there and everyone gives you a different answer. I get notifications that my medicine is ready but then when I get there, they tell me the truck never arrived. I tried to get my blind father's medicine refilled early and I was told it was no problem but then when I got there another pharmacist denied me. No one cares.

Toothpaste & Laundry Detergent…read more My list was short. You would think that a quick trip to Walgreen's would be easy breezy. Not so much. I should preface that I am not one of those Peyote smokin, non-bathin, Woodstocky hippie types but all of the products that I buy must be good for the environment and cruelty free (doesn't test on animals). Just call me a Yippee (yuppie + hippie) but I am not the only person who shops like this and most retailers have jumped on the bandwagon and bought into one of the fastest growing markets right now. I thought that I would be able to walk in and buy toothpaste made by Burt's Bees, Tom's of Maine, Kiss My Face, or maybe even find another earth lovin' brand. DENIED. I didn't want to make the whole trip a waste so I took a stroll down the laundry detergent aisle. Method? Mrs. Meyers? Greenworks? Borax? I could go on and on. NADA. I asked the very helpful employee (who was the only saving grace of this store) if she knew if they carried these items and she thought that they did but after calling a manager, we realized that this location didn't. I can understand that large companies have to merchandise differently in different regions and demographics but is Walgreens going to tell me that my zip-code doesn't give a damn about preserving the earth and its creatures? Interestingly enough, I drove a block over and the Kroger supermarket must have gotten on the "Clue Train" because they had a healthy inventory for both of these products and at great prices! Things that make you go hmmmmmm.

The front desk woman, Rochelle has a terrible attitude. I couldn't ask her a simple question…read morewithout her getting an attitude. If she isn't good with customer service why is she put upfront.

This location among others, SUCKS, to put it mildly!! They charged me twice for my Rx, then…read morewouldn't provide the refund for the extra charge. So it ended up costing me $155 for one!!! AND each time, I rec'd pushback by using an online discount which I have used several times!! I complained to the store manager who blew me off per usual!! The staff is SO UNPROFESSIONAL !!! **** PLEASE BEWARE ****

Pharmacist rude. I believe she actually hung up on me. I called back. On hold. She picked up. Same…read moreperson. I asked if she hung up on me or did we get disconnected? No response, so I guess she did hang up while I was speaking. Very unprofessional. Contacted manager. Maybe she transferred from Walgreens at 31st/West End? When I started at this pharmacy in fall of 2025, the pharmacists were great. I guess they transferred. I left Walgreens at 31st/West End for same reason. Rude pharmacist there as well. I really hope it isn't the same one now at this Walgreens!