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    Walgreens

    1.7 (22 reviews)
    Open 7:00 am - 11:00 pm

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    5 months ago

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    4 years ago

    horrible services. pharmacists are rude and the fact i have to wait in the pharmacy line for a scheduled vaccine appointment is ridiculous

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    7 years ago

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    Walgreens

    Walgreens

    3.0(38 reviews)
    12.7 miDowntown
    $

    Pick up orders at my local Walgreens is a hellish, nightmarish experience every time I go to pick…read moreup an order. There's an amazing deal on toilet paper and I couldn't get anyone at home to go my local Walgreens. I decided to place an order for toilet paper at the Walgreens near my hotel. My boyfriend was not too thrilled at the idea. My order was ready in less than an hour. Walked over to the store and stopped at the photo Dept. Gave them my name. The lady gave me my order and she was friendly too. I was in the store for maybe 2 minutes. I wish my local Walgreens store was well run like this location.

    I appreciate the convenience of this Walgreens location as a downtown resident; it's nice to have…read moreone within walking distance. However, the spotty customer service makes me hesitate to recommend it at all. I've been here numerous times and experienced really rude and unprofessional service (e.g. I've personally been and seen others be judged and berated at the photo counter when picking up items "late" i.e. within a week or less of placing the order). Sometimes customer service has been nice or fine, though (e.g. one time the photo department called me when they found my photo order, which I appreciated - since when I went to pick it up the first time, they didn't find it). I return here for the location only, but I wish for a more consistently cordial (if not friendly) and efficient experience.

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    Walgreens
    Walgreens

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    CVS Pharmacy

    CVS Pharmacy

    2.5(18 reviews)
    6.0 mi
    $$

    This CVS sits at the end of a small plaza adjacent to the larger retail plaza on Franklin Road…read more I popped by in search of OTC meds, and found what I needed for the most part. Their selection was a bit limited due to empty spots, and one item I was after they didn't have alternatives for. This location is a bit older and shows its age. It's worn from inside to out, especially inside on the floor and ceilings...and just overall energy. Speaking of energy, service was lacking here as well. The overall vibe of this location was consistent, but it was not great, especially for a CVS location in Brentwood of all places.

    I usually use CVS Brentwood, 330 Franklin Rd because it's convenient, but I had a very frustrating…read moreexperience with pharmacist Victor. I came in for an urgent prescription, and he immediately said it wasn't available and the nearest location was in Hermitage--over an hour away. I asked multiple times if he could check other stores or inventory, and he refused, saying "that's all my screen shows." I later found the medication at another CVS just 10 minutes away. When I returned to tell him, he didn't apologize or offer assistance, saying I'd have to call Hermitage to transfer it myself. I ended up spending over an hour handling something that should have been simple. This was unhelpful and dismissive. I hope CVS addresses this, because customers deserve staff willing to actually assist rather than blindly follow the screen.

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    CVS Pharmacy
    CVS Pharmacy
    CVS Pharmacy

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    Walgreens - drugstores - Updated May 2026

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