Not professional. They do warn you to expect 4-6 weeks to get service. I contacted them in…read moreDecember. I was told to contact them again after the holiday which o did. Several weeks go by and I received the same generic text with their pricing. I specifically asked if they could book my service now 2 and a half months after the initial request. Got another generic text with pricing telling me to let them know if I had any questions. Good luck speaking with someone.

My restored (in 2004) clawfoot tub needed some refurbishment. A small plumbing accident in it's 1st…read moreyear of life with me resulted in a divot (always put a towel down before changing shower heads) which was repaired but fast forward 5 years and some renters and I'm not sure what happened. The small divot had become a crater with a crack running away from it. AND then there was rust stain at the drain where they allowed water to drip. I hunted around Yelp and the internet and the BBB for a tub refinisher. And then I thought to call the general contractor who redid the bathroom in the other half of my double and she highly recommended Southern Refinishing. I called them and booked an appointment two weeks later and I wasn't really sure...was the guy just coming out to look at it or what. He arrived said he could take care of the problem right then or come back but that the bathtub would be unusable for 48 hours. They were done in less than an hour and it looks amazing (see my pictures). They were really professional and neat. *warning* the smell is potent. So you might want to complete this sort of project when you do NOT need to sleep in the next room. I think this would be the case for any company used.

We had such a great experience with Ed and Floorcrafters. We planned on doing our floors for over…read more1.5 years and each time Ed came out, it wasn't yet in our budget. They were so patient with us and each time came to look at the house and give us an estimate. When we finally did decide to repair the floors, it was seamless and the floors look gorgeous.

Floorcrafters did a beautiful job repairing and refinishing our wood floors. We had a lot of…read morebuckling and cupping due to excessive moisture. I was afraid that it was an impossible task. However, they not only repaired the damage but managed to improve the look and finish. I would highly recommend this company anytime!

Still waiting for them over 2 years to fix the awful job they did on my Mother's bathroom sink…read more They do not prep the work they re glaze. I reported them to the BBB for not honoring their warranty. I WOULD LOOK FOR A PROFESSIONAL, THESE PEOPLE DO AWFUL WORK.

Called to get a price on refinishing a tub. Was met with a "why are you calling?" by an extremely…read morerude person with a horrible attitude. WOULD NEVER RECOMMEND! Negative stars!!!

Very good work. Very fine sanding and for repair. They're also reliable and dependable and do a…read morebeautiful job of sealing the floor. Correctly sealing the floor, 3 to 4 coats with drying time in between which makes a pretty impervious floor which can stand up under hard use. NRM

My new floors are absolutely beautiful but unfortunately working with the particular men that were…read morehelping me was an incredibly stressful experience! On the first day they were at my home all morning tearing up tile. By 2:00 they left without a goodbye or notifying me of anything so I proceeded to go to the grocery store and go about my day. The next morning they were quite rude to me explaining that they had returned while I was out and very upset that I hadn't left the house unlocked for them. I explained that I thought they were done for the day and gave them my phone number so that they could contact me when they were on their way and when they were leaving. Over the next several days they continued to be rude by not notifying me that they were going to be more than an hour late. Great end product but I'm so glad that this whole stressful ordeal is over!

I am an out of state real estate investor, but met Fatma and Basem when I was in NOLA at the end of…read more2019. I called on a Friday to see if they could meet me a potential investment property, and they were there Saturday morning at 8am. That property fell through, but fast forward a few months, and they just finished a HUGE renovation on one of my investment properties in Hammond. They did a full gut / reno on a grimy 3 bed / 2 bath single family house. One contractor told me the work would take 8 weeks, but these guys finished it in under 5 weeks! There are many wonderful things I could say about them, but a few things that set them apart from other contractors: Speed (they work fast) and Dedication (their team works 6-7 days / week and start their days as early as 6am. They have been on my project site for 21 hours on some days to finish their work). I feel many contractors have pretty good general knowledge, but no one is as fast and dedicated as these guys. I give them my highest recommendation!

The Siblings did an amazing job with updating my daughters new ( to her) house. Since she works…read moreand is school full time it often fell to me to oversee the project Both my daughter and I found their ideas to be creative and yet mindful of her budget. They were timely with their responses to our questions or concerns. They were a delight to work with. I already have a project that I want them to work on at my house.

This family run business does outstanding quality of work. I had a settee that I purchased 20 years…read moreago, recovered by Mr. Bob. He did an exquisite job! I highly recommend them for all of your upholstery needs.

Amazing work. My chaise looks investable. Everyone was friendly. Communication was excellent and…read morevery helpful. Price was great!

Strange customer service. Made two appointments. They had an excuse for both. I decided that their…read morepoor communication, excuses, and odd customer service would reflect the work they would do on my tub so I told them goodbye

I found this business here on yelp. First thing, the $190 special was shot down. I guess it only…read moreapplies to a perfect tub that you want to change the color. So $408.75 later, my 50's tub was bright white and shiny. A closer look revealed a terrible job. The gap between the tub and tiles was wide open. I chipped out the grout myself so the tub could have a clean edge. Somehow they painted up the tiles 1/4" in places. It's uneven and the tape wasn't down in spots so the fuzzy over spray is hideous. And their directions say re-caulk the tub after 48 hours? So I tried to fix the edge at the tiles. They painted over the caulk!! Now I have to run a straight razor along the edges and fix it myself. Two months later... a kid's plastic toy scratches the very soft surface (too much paint). They sprayed an extra coat to try to hide the spots they didn't sand down all the way. They look like crap and have sharp edges still. Then I dropped a plastic cup and it chipped!!!!! My phone call today was met with excuses and blaming me. No toys allowed in the bathtub hahaha! I forgot the rust already showing by the drain! Of course they offered to come fix this junk for more money. Lesson learned. DO IT YOURSELF! I could have done a bad job myself with a kit from home depot. Could have saved money and nerves from dealing with these horrible people. FIND ANOTHER COMPANY OR DO IT YOURSELF. email me for picture proof - destiny419@hotmail.com

Great work! Quick turn around. Professional and excellent customer service . Recliner picked up…read morerepaired and brought back within 10 days. Thank you!

Great couple that own this company! They recovered two antique chairs I had. The pattern was…read morecomplicated and she did a fantastic job and with the leftover fabric she made me two lumbar pillows as lagniappe. Wonderful experience!