Nice and clean laundromat. Haven't had an issue with any of the machines either. Owner is nice and…read moreshe offers wash and fold service which is definitely a plus! They're also open 24 hours a day every day which is really if you have to work graveyard shifts like me.

Bad experience,went there with about 10 loads of laundry in hopes of getting out fairly quick,about…read more15-20 machines were out of order,the washers wouldn't take my quarters,finally got washers going,and the 50 pound washer wouldn't soap up,you can clearly see in the glass window if it soaps up,we showed the on duty attendant that the machine wasn't working right and she wouldn't even let us put laundry in another washer and them pay for it,so we finished washing and then took our clothes to 1rst avenue laundry mat to dry them all and rewash the load that didn't wash at caron laundry,the owners have clearly let this place go to the gutter, lousy service and bad machines,we will never go back,first ave laundry isn't the prettiest but at least their machines all work,

Very clean facility. Great equipment. Well lit. All the machines work. Soap available too.read more

Very good place, constantly being maintained so it's always clean. Very kind workers!read more

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

The respect and attention to detail when cleaning and pressing my husband's Marine uniforms from…read more1970 was amazing!! I can't thank Greenacres enough!!

Tldr: they were extremely rude, hung up on me 3 times, damaged my item beyond use and have my cc…read moreinformation laying around for a purpose that's unclear to me at the moment. I dropped off a futon cover (it's actually a sofa day bed cover) for drycleaning. The tags also say dryclean only. Well they washed it, with water, and it shrunk to the point of being unusable. I called them about this and they told me it was somehow my fault they wet washed the thing I'd asked them to dry clean. They said things like "YOU were the one that stained it! YOU DID THAT!" which, yea, that's why I brought it to the drycleaner... the person I was on the phone with that, boy sounded exactly like the owner, says to talk to the owner the next day. The owner, boy sounds like the same guy, calls me the next day and tells me the same thing: it's my fault they shrunk it. OK whatever, I dropped this off for drycleaning, the tags say dry clean only and it shrunk after you washed it. So they ask me for the solution and I tell him to replace the cover ($99 plus tax and shipping). I'll give them the one they damaged and its pretty good quality so it could easily be repurposed, but the owner tells me "world market is junk and they only have crap" and they will give me a $50 credit on future cleanings. For context, this is the first time I've been there and they've returned the one thing I dropped off in an unusable state... no I don't want a credit. They've got to replace the thing they damaged. The owner says "then you can see me in court" and hangs up. You'd think that would be enough abuse for one person in one day but I had to call back because their credit card machine wasn't working when I picked up the damaged item. They wrote down ALL my cc information and told me they would charge me later (with the threat of showing up to my house with the police if it didn't go through.. which is an odd concern to have regarding a customer ready to pay....) so I call them back to figure out what's happening there, only to get hung up on 2 more times. It's unfortunate that in these times a small business would force a lawsuit rather than rectify a situation but after such an extreme lack of civility and such a clear request, that will have to be the only option. Do yourself a favor and just take your stuff to be cleaned somewhere else.

Fresh and clean facility great customer service. Excellent prices…read moreParking is available . The whole place has a positive vibe. The staff are very personable and friendly. This is the best laundromat in Chicago . I actually drive out of the city to come to it. It takes me about 20 minutes but it's well worth it because of the price customer service they're wash and fold service that they provide. It's the best place I've been to in Chicago when it comes to a laundromat.

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

So I was living in an apartment that didn't have a washer/dryer and I've used JetXpress Laundry for…read moreall my laundry needs. When I was traveling around the U.S. (and then some) for security conferences and security site reviews, I would drop off 20-30+ lbs of laundry, sometimes really sweaty workout t-shirts, clothes that could almost walk by itself and more than occasions, a few pairs of 5.11 pants that were so caked in mud that I thought they were completely trashed, but fear not... These instances were no challenge for the staff at JetXpress Laundry. Just like the sign says at the door, two minutes to drop off laundry and two minutes to pick it up again. The turnarounds were never an issue, and sometimes when I knew I might have to jet out someplace, and didn't take care of my laundry, they were able to wash and fold it often within the same day. The staff is always friendly and would challenge my Rosetta Stone Spanish skills while I was dropping off laundry and picking it up again. An added plus is that they accept credit and debit cards unlike some of the other drop-off laundry locations around Elgin and Dundee. You wouldn't go wrong bringing your laundry to JetXpress, just look at all the other five-star reviews and see why!

Good afternoon, I want to report this girl, I think her name is Olivia, she spends her time on her…read morecell phone, she doesn't pay attention to the customers, I went to wash clothes today Sunday and there were a lot of people, I left my clothes washing and she came back to dry them and I left and she continued folding those clothes and she was on her cell phone, on the other hand the other girl is an excellent girl, very attentive to the customers and she is doing her job alone, while the other one is on her cell phone, please people like that do not hire her because she has no interest in her job.

They aren't open anymore that I can tell. Their phone doesn't ring just immediately gives the beeps…read morelike it's disconnected. Showed up a half hour after they're supposed to be open and all lights were out/nobody was there.

This has been the perfect dry cleaners. Most importantly the quality of the dry cleaning is always…read morenumber one. The owners are always very helpful and winning to go above and beyond normal service.

This is the best dry cleaner in town. Their seamstress is very gifted and always does a fabulous…read morejob. I've brought everything in from a simple hem to allowing a size 10 business suit to fit a size 4 body. She's always pleasant, fast, reasonably priced and does simply beautiful work. I cannot recommend highly enough. I wouldn't go anywhere else.