These guys were recommended to me by my usual HVAC repair guy who was not available to get to me…read moredue to his business doing well. I'm really glad he did! They did an incredible job and went the extra mile to make sure I don't continue to have problems with my split mini unit. I highly recommend you give them a try!

Called a couple companies out for an HVAC unit that has not been functioning at all with it being…read morebelow freezing at night and was only 2 years old. The big name company in town starting with an H quoted over $13,000 for the repair/replacement. Brock Heating and Air came out and had the system running in less than three hrs and actually showed me what the problem was and what the best ways were to fix it. The repair from them was less than 1/6th the price from the competitor! They will be servicing my unit from now on! They are extremely trustworthy and go the extra mile to fix the problem properly with out screwing the customer like some of the other companies I have tried. Thank you for your quick response and prompt workmanship. My girls truly appreciate having the heater running properly.

Would not recommend. I had a 3 ton AC unit installed. They replaced my old unit with a new one in…read morea different location that was convenient for them. This meant not putting the unit further back in the crawl space but right in the way of my crawl space entrance. This also meant installing a new pad that sits beside my already large and accommodating pad for the units, which also blocks a sprinkler head. The pump/drain installed was put right next to the house so water would drain between the foundation of my house and the pad. That also created a lot of algae buildup. I fixed this myself. Does the unit blow cold air, yes. Is this quality work? Not in the slightest. Despite this experience I called this company out to have my air ducts looked at for potential cleaning. A recommendation was made to have my air ducts cleaned. The quote received referenced systems being cleaned. It was NOT clear when they first came out they would only be doing 1 of 2 systems. I learned this while the work was being done. I reached out to express my frustration that a $1200 duct cleaning was only for 1 of the 2 systems. I received a call back with the technician citing he only looked at one system. The technicians explanation and the quote did not make it clear that only 1 system would be cleaned. Strange too that the odor that triggered this duct cleaning was on the system they installed. I had no issues with the original system that was there for 13 years. I will not only NOT recommend this company, I'll go out of my way to warn others. There are plenty of companies looking to earn peoples business, and I'm glad to give it to them.

We had an A/C issue and our normal company couldn't make it out so we called Covenant. We have used…read morethem for seasonal maintenance but nothing else. Trip charge was $109 to basically tell us to turn it off and they would be back the next day. Said he couldn't charge the gas because it would just run out. Night of heavy sweating. As they said, they came out the next day and analyzed the issue. $300 for leak detection. Once they found it we were told, even under warranty, it would be $2100. I do not like to get one opinion so I called our normal company. They came right out, found the leak without $300 leak detection and said it would be $800 out the door. In addition he charged it and said it would last us a week and call if we needed him before then. I do give credit to Covenant for coming out but charging us 3 times as much was ridiculous.

This veteran owned business is simply the best Heating & Air company in the multi-state area. John…read moreis honest and his crew is the best at what they do. They do Not up sell; they tell you what you need and how they can solve your heating & air problem. As others have pointed out, they do what they say! The products are first rate, along with expert installation and repair. This is the right team for any job. Look, these guys are in high demand; so if you do not hear from John after making contact just call or email again and he will get back to you. Once they start, they are on the job until it is complete! This is the team you want in your home, go with a winner -- JALCO Heating & Air!

Excellent service, great employees, installed the exact HVAC system I needed, highly recommendread more

Great company! Did a great job installing my new unit and cleaning air ducts! Would totally…read morerecommend them! Great service and very informative!

They showed up and did the work for me in Madison, TN the same day for a fraction of the price of…read morethe competition. I needed HVAC ducts replaced and some work done for my gas heater/AC system. The owner is super friendly, knowledgeable, and smart about the work. They didn't propose doing unnecessary repairs like other quotes i got and my system was working perfectly by the time they were done. Will definitely work with them again in the future.

I meant to do a review last year I called Pentecost AC when they diagnosed, replaced and repaired…read moremy HVAC last summer. Much like a Mechanic or plumber, finding my "I know a guy" is extremely hard in these fields that you can trust. On top of that extremely informative and top notch quality and customer service. Adding Pentecost AC to my contacts for expensive repairs for my family's house is a big relief especially when trying to find a company that has all the things we are looking for in expensive repairs. I recommend him to everyone.

Our A/C unit went out on one of the hottest days this summer and Justin had us hooked up with a new…read moreunit in just a few days! Great to work with!

Highly recommeCalled at 10am they were here around 120p. Ashley was the guy who fixed my issue…read morequick. I had a bad dual capacitor (both the start up fan and the cooling function). Replaced that and was good to go. In and out about 20 minutes. ~$200 for the service call and part install. 1 year warranty on capacitor. My real estate agent recommended them.

I noticed that my a/c wasn't cooling. McCarroll was able to send a tech out the next morning at…read more8:30am. They ended up having to replace the 12 year old unit and were able to send a team out within 2 days to have the new one installed. Further, Mike M. provided me a Carrier unit for the same price as the Payne by Carrier unit I requested because it wasn't readily available. I would recommend their team for technician repair and replacement.

I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

I was actually uncertain about using a company that had so few reviews, but they were listed as a…read morewarranty partner with my brand of furnace. I looked up their website and their website is near identical to A-1 Heating & Cooling - which had me concerned, concerned that they were owned by the same people. If that is the case, I couldn't tell because the lady who answered the phone her mannerism and approach is a lot more down to earth and personable - in a way Southern. I explained to her the situation about me looking for a second quote and my HVAC being under warranty - she wrote a few things down and told me she would call me back. She called me back minutes later and stated that someone could come out there within the next hour as they are finishing up a job near me to assess. I was surprised to hear same day service and it was already 11AM. Before he even came out - she even gave me the total labor cost to install it - if the item I needed to have replaced was the correct one. I called numerous places, and none of them would give me any type of quote over the phone. Other places told me everything from 'No one is here to do that' to 'We would need someone out there before you receive any quote since it's a repair.' I feel like she has some authority when it comes to the business, and that is always a plus. But, he came out there less than an hour later, diagnosed it, ordered parts from Nashville, and showed up the next morning to install it. Didn't try any pressuring sales tactics to upsell me any type of warranty or maintenance plan. The only thing they should get is one of those Square devices, so that they can take debit/credit cards via phone/tablets instead of over the phone.

Called U.S. Air at about 8:15 am, technician (Kyle Haynes) arrived before 9:30 am. Replaced…read morecapacitor on Trane a.c. unit, and was done and gone by 10:15 a.m. Kyle was extremely professional and courteous. I would definitely recommend U.S. Air and will use them again.