I purchased an HVAC system from Green Street HVAC nearly three years ago for about $18,000--paying…read morealmost $10,000 more than an alternate (unlicensed) quote--only because I was assured parts and labor would be covered and the company would stand behind the install. During a cold front, I requested service (Ref: Estimate #20631848) and asked for basic documentation (contract copy, warranty registration, and a fully itemized estimate with OEM part numbers/MSRP and labor breakdown). The estimate came back over $3,000, with ~$1,700 just for the part, and included a line labeled "Band-Aid." After consulting Service, Inc. (Nashville) and Hiller, I learned "Band-Aid" can function as open-ended billing--i.e., "whatever it takes" after the part is installed, with no clear cap. To verify, I had Service, Inc. review the job. They confirmed in writing that:    *   The part is fully covered under the manufacturer's warranty ($0 to me), and    *   The install is about a 1-hour job, with a labor quote less than half of Green Street's total. In plain terms:    *   I paid a premium (~$18k), nearly $10k more than another bid, for peace of mind (parts + labor assurances).    *   Before a storm, I asked for help and transparency.    *   Green Street quoted $3,000+, including $1,700 for a warranty part that should be $0.    *   Their estimate used "Band-Aid," flagged by two licensed contractors as open-ended/uncapped language.    *   Service, Inc. honored the warranty ($0 part) and quoted a clear, fair price for ~1 hour of work. I support local businesses that do right by their customers--especially when families are relying on heat in bad weather. My experience with Green Street HVAC was unresponsive, non-transparent, and inconsistent with what was promised. If you're considering them, insist--in writing--on:    *   Proof of manufacturer warranty registration (model/serial + confirmation),    *   Written parts coverage terms (what's $0 under warranty), and    *   A fully itemized estimate (OEM part numbers, MSRP/list, exact labor hours & rate; avoid vague "Band-Aid" codes). Date of service request: 10/25 Estimate: #20631848 TL;DR: Green Street quoted $3,000+, including $1,700 for a warranty part and an open-ended "Band-Aid" line. Service, Inc. (Nashville) confirmed the part is $0 under warranty and the job is ~1 hour, at less than half of Green Street's total.

Again, one of my top three bids. Ended up going with another company for price but these guys were…read morevery thirough and orofessional.

Take insurance claims or at least be informative of your lack of service in the beginning of…read moreconversations

This company shows genuine interest in their customers. When I first called them, they were fast…read morewith solid answers, they were interested in me as their customer and they were very prompt getting out to my home to go over every detail of my install, and explain what equipment was best. If you have not had a new HVAC system installed in your home, you won't believe how expensive the system can be, it's mind boggling, literally. I received pricing up to $18,000.00 for a simple 3 ton HVAC system. These folks are total professionals and I don't hesitate to let everyone know, without knowing what other HVAC people quoted me, they were not only competitive, they beat every other HVAC contractor hands down, not by hundreds, but thousands of dollars, so let me save you lots and lots of leg work and hours of telephone calls, Southern AIR Solutions has the correct Rheem system for you and you WILL NOT be taken advantage of, as so many in Bowling Green were willing to do, as evidenced by their system pricing. Bob H

Andersons installed a new H & A system 2 years ago, when we bought a house that the air went out…read morewithin the first 3 months, excellent job, Now the basement flooded and they were there the next day, got it running again. We could not have asked for better service and value

I bought a house in Springfield Tennessee and immediately the problems started with the…read moreheat/air.For two years it would randomly cut out after two hours.Last month I paid 1400 dollars to the fourth company that said they guaranteed their work for 18 months.The day after they left I woke up and it was 51 degrees in my house.I called that company back and they said it was a propane problem.I got the propane company out and they said it was something wrong with my unit.They recommended Shane Anderson.I lost it at this point and called him and was not nice at all.I am surprised he even came to my house.I told him if you are just going to take my money and leave don't bother to come.I think I was yelling at this point.He came.He said he would stay until it went out so he would know what was wrong.He hung out for over two hours.He was calm,I wasnt.Then it went out.He fixed it.It was a grand total of 153.00.For the first time in two years my home is livable. I wish I had found him first.I will never use any other company.

Haskins has done our twice annual inspections a bit. Recently we had our AC go out on a very hot…read moreday and they were out the following morning, on a weekend, to repair it for a very reasonable rate. We noticed that evening something that gave us pause--which may have been tied to the initial error they corrected and/or may have been partly user error--and they came right back out on a Sunday morning to double check everything to a tip top shape without an additional charge. Super friendly service, very great staff, good scheduling, good office admin, every thing I would recommend.

I had never heard of this company before I got on yelp. Once I posted my project they were the…read morefirst to reach out, had really good availability for an appointment, and were up front and clear on the trip charge and pricing. Rod - the technician, was on time, professional, and he got straight to work. Even explained what he was doing and taught me about my specific unit. After he fixed the issue, he did more diagnostics just to make sure. There were no surprises when the bill came due. After getting gouged by some of the bigger companies in Mid TN I was very happy that they didn't try to take advantage. Will be using them again.

I would highly recommend. I'll start by saying integrity is extremely important to me. I have 32…read moreyears in the construction industry and was aware of what the issue was. The service technician was on point with finding the problem and getting the repair done with no sales BS or made up costs. He represented Iceberg well and I appreciated he was a USMC veteran! I highly recommend their services. Prompt. Great communication. Professional.

From the owner: We work with Home Owners, Builders (on new construction projects) and Commercial Businesses…read moreinstalling quality HVAC Equipment like: American Standard, Tempstar (by Carrier), and other brands on request; offering competitive pricing. ​ We install A/C and Heating units, Mini-Split and City Multi Systems, Gas Logs, Water Heaters, and Whole House Dehumidifiers. ​ We have exceptional Technicians that service and repair all Brands of Equipment. Iceberg, Inc. is Licensed: TN State Mechanical, Bonded and Insured.

Tyler showed up on time and was very professional. He got our ac fixed up in no time and was very…read morelenient on pricing will definitely be a long term custome.

From the owner: At William Tyler’s HVAC, we pride ourselves on being an honest and reliable HVAC company committed…read moreto quality service and customer satisfaction. With experienced technicians, transparent pricing, and a dedication to doing the job right the first time, we provide dependable heating and cooling solutions you can trust year-round.

Solace came to look at a problem: a vent was in the wrong place. They quoted a fair price, came…read moreback when they said they would and did an excellent job. Highly recommend!

I don't even know where to start. My HVAC is only 3 years old and hasn't given us any problem. I…read morecalled Solace to schedule a tune-up. Nothing fancy; just clean and check the unit for the summer. That's when they came to my house and told me that my unit had over five problems, including leaking refrigerant, bad capacitors, electrical work, etc. Funny enough, their first quote was for 8k, which was to "fix these terrible problems." However, they gave me another crazier solution, to get a brand new unit, which was only 2 tons for a small house for 11k. Kid, you not. I went and got a second opinion, and as I suspected, my HVAC connections weren't the prettiest, but had no problems. The other HVAC professional also found out that they only cleaned a portion of the unit, so he installed a new disconnect, re-did my drain line, sealed my flashing, and rewashed my unit for $600 bucks. Do it at your own risk. I have never seen something like this, not even when I used to live in NY they tried to upcharge me like that.

Service maintenance on HVAC unit. Did a good job. Had a coupon for discount and I appreciated…read morethat savings. Very professional and knowledgeable. Polite and explained everything to me.

Called Lee Company last Friday because the master bedroom electricity shut off. They sent someone…read moreto come look. He was in and out in less than 10 minutes turns out it was just a tripped fuse which I missed my mistake. But they ended up charging us $139 something so little! I asked him to please charge us less that was just too much and he said nope can't do that. Of course we called back, asking to speak to management. They didn't get back to us. 3 more calls later over half a week I finally got a manager to call me back. Said the guy only charged us $60 to flip the switch, the other $79 was a "dispatch fee". Yes I looked at the box and missed the tripped switch I thought I got them all but come on we payed $139 for 10 minutes of work. They refused to refund us anything from their overpriced fees. Best he could was waive some fees on our next call. Spoiler alert there isn't going to be a next call with the way we were treated. Hey Lee Company, don't treat people like this. Just because times are tough doesn't mean you should rob us blind. I feel very much taken advantage of.

Great service went above and beyond! He came and did everything he said he would and did extra to…read moremake my old unit as clean as could be. I think that's the cleanest my unit has been since it was new. Highly recommend

From the owner: New Clients Welcome - Call or Text today for a FREE quote at (615) 290-4256! Pinpoint Air…read morespecializes in AC/furnace repair and replacement, duct repair, system maintenance, HVAC for new construction, and remodels. We service all of Springfield, TN and the surrounding areas - For more information email us at pinpointair@gmail.com.