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    Green River Nursery

    5.0 (1 review)
    Closed 10:00 am - 4:00 pm

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    Palms Northwest

    Palms Northwest

    3.9
    (15 reviews)
    1.2 mi
    $$

    We will still try to receive our money, but dealing with this is completely bizarre. In the first…read moreplace, we have purchased numerous palm plants from them in recent years (at least six). They planted and helped us improve our home. We paid in advance for soil and converting services that were supposed to be rescheduled, but the jobs were never accomplished. We've been attempting to contact them since, and we finally had to go there ourselves to request a refund. Ken T works there and told us the owner was out, but he'll make sure to contact her about this because he remembers there was no service provided. A month later, we get a message from him indicating he hasn't been able to reach her but would contact her as soon as he does. There's no word. As the months passed, we tried calling them several times, all of which went to voicemail, and we attempted to visit them, but they were only open during their winter hours. After leaving several voicemails at the provided phone number, our contact was blocked. We tried texting again on my partner's phone, and rather than addressing why she blocked us, she simply stated that since Ric died in 2022, we had no claims with them. I cannot imagine that this attitude is professional or welcoming. We bought these items from this company. We did not obtain these services. We hope Dee reads this and understands our frustration. We have purchased and used this company's services for many years, but we were treated this way during our most recent transaction. I hope we can resolve this. I hope none other has to deal with a similar circumstance.

    What a great palm nursery!!! the owner is very knowledgeable about the palm trees that are sold…read morethere. definitely a great nursery! who knew we had palm tree nurseries in Washington!!

    Photos
    Dee's response after nearly a year of trying to get a hold of them previously.
    Dee's response after nearly a year of trying to get a hold of them previously.
    My new Palm Tree
    My new Palm Tree
    Our tropical setup!

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    Our tropical setup!

    Green River Nursery - gardening - Updated July 2026

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