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    Green Logistics

    3.7 (3 reviews)
    Open • Open 24 hours

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    Services - Green Logistics

    Drive-away vehicle shipping

    Enclosed vehicle shipping

    Open top vehicle shipping

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    Contour Logistics, Inc - Packing and wrapping service

    Contour Logistics, Inc

    (23 reviews)

    If I can say 0 or negative star, I would! We spend more than $10K in total shipping stuff from…read moreShanghai to San Francisco, twice. Unfortunately we have no choice at which logistic company in US we can use but Contour because they are the partnering company with the Chinese shipping company. There are glowing reviews because those delivery/shipment didn't ran into issues, like what we experienced the first time. However, if you do run into issues, which is what our the 2nd time delivery is, this company is the biggest nightmare and horrible to deal with. In their official website where you sign the delivery form, it indicates 7 free day storage when items arrived at the warehouse. However, it DOES NOT include California, per Bennis, one guy I talked to on the phone says. He was being apologetic on not including that in the formal doc. Excuses me ? How can customer trust you if you don't write in clause and how do we know if the company is just making stuff up to scam more from their customers? One day I just notice $100 pop up in the account without ANY prior notification or communication. When you call and ask for update, they said "I will call you back." But out of 30 times I called, only twice I got call back. I completely lost confidence on them just for that. Also when you talk with different people. They claim different things and give you different answers. Finally when items are delivered, there is a big crate missing. It took them 4 business days and they still claim they haven't located it. Again, when I call them, different people says differently. Someone says yeah we found it but the other emailed me saying they are still looking for it. Thus I can conclude, there are many incompetent and lairs in employee. At this point they probably don't care about negative reviews any more because many customers are using them without having choices due to oversea delivery partnership. But hope this provide some insights into people who have choices to navigate away from them.

    DO NOT GO NEAR THIS COMPANY. They have no idea what is going…read moreon with one "department" telling me my stuff was in a container sat in their yard and another saying it had not cleared customs. I thought that was bad, but then my stuff was held hostage. Apparently it is my responsibility to cover port congestion charges, to cover charges for them not moving their containers out of the port in time and so being fined by the port, and for additional haulage to my address, when I have already paid for door to door service. I am now dreading what state my shipment will actually be in when it arrives. Honestly, if you have no other choice but to use these guys, sell your stuff and buy new in the next country - it will be less expensive, less worrying in the long run.

    Green Logistics - vehicleshipping - Updated October 2026

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