Jair was fantastic. He was immediately responsive on a Saturday, and available the very next day…read more(Sunday) for a low-urgency project. I needed help deepening the strike hole for my door. He asked for pictures of the lock and door jamb and gave me some diagnostic tests, all so he could make sure he knew what the job would entail and make sure he had the right tools. The job overall took him about 2 minutes, but he double checked everything before starting work and flagged a few items I should look out for in the future. To boot, he's a lovely guy with a very interesting background with a ton of specialized knowledge and training. I will absolutely call him for my next locksmith needs.

Jair did a great job, my locks were changed, and the best part: no stress. He responded quickly to…read moremy initial email, and he came by within a few days. I'm happy with the work, and he was very easy to deal with. If you want a good job done quick with no worries, this is the way.

I had 9 doors that needed attention; a mish-mash of old lock cores I inherited from the previous…read moreowner (one with no key), new locks on custom-made security storm doors and new locks on factory replacement interior doors and storms. Udi was able to give me a rough quote over the phone and was able to come out the very next day to do the work. However, due to the complexity of the job and the materials needed, the price ended up being MUCH higher than the original rough estimate. Still, I was very pleased with the work. Udi kept in touch about his arrival time which was only slightly outside of the time window I had been given. He stayed until the job was complete - almost to 9pm. He counseled me against replacing the double-cylinder deadbolts (providing for safe egress during a fire or other emergency). He provided 6 duplicate keys even without me asking. This was a good contractor experience because of the ease and speed of scheduling and the diligence with which Udi approached the job. The price was breath-taking, but I can't complain about the work.

Would definitely recommend. Avi was professional, efficient and communication was fast and service…read morewas excellent. He came and fixed all 3 of our locks right away. He went above and beyond what we needed and I couldn't be happier with their company. We feel very secure with the new locks.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

Moshe was super helpful, and quick! I sent an inquiry over our broken mailbox lock and he fit us in…read morethe very next morning. Great value and attention to detail. Will call him again if any other needs come up.

Service was outstanding! Talk to you on the phone right away and arranged for them to come same…read moreday. I highly recommend Rockville Lock And Key!

i lost key to the public storage lock on my unit. So glad I called this place. Nicest man arrived…read morearound 15 minutes later to do the job. Even though service was priced higher than others, it was worth every penny. Believe this nice man made all the difference between doing a job verses doing a job with heart. Thank you.

I lost my Nissan Altima fob key…read more I call 24/7 key maker arrive fast and make for me the key on the spot I don't need to tow the car and price was much cheaper then the Delar Very recommended

Highly recommend!! Best locksmith in DC. Very professional, quick to respond, great service and…read moreprice. Will continue to do business with him.

Great & honest service! Most of the emergency locksmiths are not clear on there pricing and you…read morewill end up paying almost $200+ for a 5 minute fix. They where clear, great on timing and affordable. We will definitely use them in the future

Dani is wonderful to work with. We have now used him to change the locks in our home on multiple…read moreoccasions and on each he has handled the work quickly and professionally. He is very communicative and has always been a pleasure to work with!

I hired Dani to install a new fingerprint smart lock on the front door of my historic home. Because…read morethe door is very old, the installation was a little more complicated than usual, but Dani handled it quickly and professionally. He was very kind and took the time to make sure everything was properly aligned and working perfectly before he left. His price was also very fair--one of the lowest quotes I received--while the quality of his work was superior. I would absolutely recommend him!

David was on time, made recommendations, completed quality work, and showed care and concern about…read morepotential issues with locks he saw in the house.

I requested service to replace the broken lock on the door leading to the garage, and I decided to…read morereplace the lock on the main door as well. David arrived on time the next morning and provided up front pricing on installation of the new door locks.The price was fair and decided to have him install the locks. He finished the installation within one hour, checked the keys (decided to stick to my old keys) to ensure they worked with the new locks, and cleaned up. Thus, he did a great job. I would call him again for locksmith service.

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

Jordan was an excellent locksmith…read more He provided same day service and arrived at the eta he gave me. He was very polite and professional and knowledgeable of the locksmith trade. I was impressed with his skill set. He was honest and charged a fare price to install one deadbolt (they supplied), and a second lock set that I supplied. He made sure everything was working properly before his departure. I will definitely use this company again in the future should the need arises.

Wonderful experience replacing and reprogramming my fobs for my car. Jason is very flexible and…read moreresponsive. Will definitely use his service again.