I'm really happy to be writing this. It's been 11 years since I left my first review of AirWorks,…read moreand I still stand by what I said back then. I don't think you can measure a business when everything is going perfectly. You measure a business by how they handle things when it doesn't go as planned. Everything has been going great, but we recently had a little hiccup when I added a whole home water filtration system. I was a little frustrated and it took a little bit to get the right person on the phone, but I'm really happy to know that they are the same company from 11 years ago. They went above and beyond to take care of the problem. I've heard nightmare stories about other companies in the area that will install something and if there is a problem, you are on your own. I see a 1-star review from someone who was frustrated with lack of customer service. I was frustrated with this too. The AI phone interface can be frustrating, but there are good people working there who are trying to do the right thing. It just might take a little bit of patience to get the right person on the other end of the phone. I do know that they are addressing this problem. Julian is my plumber and Sam is my HVAC guy and when they come to the house it's like having old friends visit. At the end of the day, that's what keeps me coming back to them. The work is solid, the technicians are knowledgeable, and when something does come up they stand behind what they do. Eleven years later, that still says a lot about the kind of company they are. I have no hesitation to call them for some of the bigger upcoming purchases that our household needs, like a new AC unit and a tankless water heater. I am very happy with how they addressed this past issue and will be calling them in the future.

Lack of transparency in estimates. They just give you a lump sum. No breakdown of costs provided…read more Extremely high cost for service. Higher than most hvac repair in the area. Great sales tactics on their end if you are evaluating them from a business standpoint. Lots of AI interface and lack of personal human approach to business. I had an issue with my furnace. They came out and diagnosed it, and did the repair that day. Days later when I went to use it, same issue. They came back out and diagnosed two other issues, no mention of why we don't think that those things weren't present the first visit. So I paid for first and second visit. I think I should have been refunded the first visit since clearly that service didn't fix the job. Oh and the best is they already started trying to up sell me a whole new system...they installed mine 10 years ago. They were better 10 years ago.

Keith, Owner, and Cody worked on our heater for 4 weeks tirelessly in December 2025 because of…read moreunexpected repair complications. Manufacturer had a 1-year warranty but Keith personally wrote on our invoice at the time of purchase, 2-year warranty for labor and parts, which he honored till the heater was repaired. And because of it, they came through for us at no cost. If you are looking for a heating or air conditioning company, look no further as we highly recommend Keith and Cody for your repairs or purchases. Thank you. Bill and Cynthia M.

Amazing and fast service. My air conditioner died and Keith bent over backwards trying to revive it…read morebut we ended up having to replace it! He had a new unit by the following day and installed it! Great service!!!

I was getting a new washer and dryer delivered but at the last minute, my wife suggested that we…read moreshould get the dryer vents cleaned before installing the new dryer and we are very happy that we got it done. I chose Dryer Vents Express based on their positive reviews and they did not disappoint. Carlos was very quick to respond and sent over two of his guys the very next day after I initially sent the online request for a quote at 9pm the night before. They were very professional and efficient and just after a few minutes of starting the job, they were able to remove so much trapped lint including a huge strand of lint that even shocked them. They continued to remove a bunch more lint and cleaned up everything once they were done. The price was very reasonable and will make sure to schedule with them every 6-12 months to make sure my dryer vents remain clean! Thanks guys!

Called these guys at the last minute for a vent clean out. They fit me right in, came and did the…read morework in less than an hour. Amazing! Worth every penny. Very professional! You definitely want to keep them in your log for repairs. It is so rare to find a good reputable company. They did not disappoint at all. Definitely keeping them on speed dial! Thanks guys!!!!

I do recommend them. They're a little more expensive than the other choices out there. I don't know…read moreif the other ones would've been just as good but they saved us about $1000 because we thought we were going to have to buy a new dryer but all we needed to do is get the vents cleaned and now our dryer works fine.

These guys were amazing. Cleaned out my dryer and replaced the faulty vent quickly and efficiently…read moreand explained everything. I would use them again when I need to do this again.

wonderful. very Informative trustworthy let us know all the information to make a decision that…read morewill help us sale our house

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.

Mike and Ron are great! They've serviced our air for 8 years and 25 for our landlord! Their…read moreservice is exceptional, the customer service is excellent! Thank you Mike for giving us cool air again. Martha & Randy

Phenomenal service. Friendly, knowledgeable, and punctual. Everything you want from somone…read moreproviding this kind of service! Not to mention fairly priced and incredibly trustworthy.

Everything went very well. It was easy to make my appointment on the phone. Alex arrived on time…read moreand was very experienced, professional and friendly. HVDC is definitely a keeper.

Our HOA hired HVDC to clean out our dryer vents. The young man who did the work was professional…read moreand friendly. He asked me if my dryer was working well and I said yes. As he was leaving, I asked him how the vent was and he said it was terrible! He asked again if I was sure the dryer was working well. I said yes, that I just have to run it twice to get the clothes dry, but I thought that was because I always used the delicate cycle He said that now it should only take one cycle. He was right. My clothes are now dry in one cycle and most importantly MY ELECTRIC BILL IS HALF WHAT IT WAS!!! Who knew? Not me, obviously! Very grateful for this service.

My AC unit was on the verge of going out, so I contacted serval companies for quotes to replace the…read moreentire AC system. I already had a service contract with another company, but ended up purchasing the new system with Dutton. Most of my dealings were with Service Manager W, who pushed to have the install of the new AC happen on May 31st, to meet their sales goal for May 2025. I had informed Service Manager W that I had plans that weekend, but assured me that they could complete the entire install within 5 hours, and would arrive first thing Saturday morning (8am). The 2 person crew arrived on time, that consisted of 1 person doing all the heavy lifting, and the 2nd person being a helper (it was literally their 1st day on the job with Dutton). At the end of the day, it took over 14 hours for the crew to complete the install. When they left, the new unit was running, but was blowing warm air, increasing the temperature in the house upwards of 90 degrees at 10pm (ended up being that the installers had not reprogrammed my Nest thermostat to the specs of the new system). Below are the events that lead to the 14+ hour install, and trailing events that occurred, that took approx. 2+ months to resolve. * My install required a crane as the main unit is located on the roof of my Condo. Crane company hired for the install, was prompt and on time. The problem? The new guy that picked up the new unit overlooked picking up the main unit (condenser?) that was supposed to be placed on the roof. Due to no condenser to lift, the crane operator left, but not without getting paid in full (included in the price of the new unit). Ultimately, a 2nd crane company was hired by Dutton to complete the job (I did not pay for the 2nd crane to come out). * After the new system was installed, I noticed water draining through the secondary draining system, rather than draining through the primary system. Called Dutton back out to fix that issue. * Noticed that when the new system was running, condensation from a pipe in the ceil (pancake AC system) was leaking onto the ceiling in the hallway. Had to call Dutton out again, to have them fix by placing insulation around the pipe, to prevent dripping onto the ceiling below. * Due to the lengthy install from 5/31 and other issues, Dutton threw in a free surge protector for the new system. Good gesture by Dutton to right the wrong. When Dutton initially came out to fix the draining issue, they were supposed to install the surge protector at the same time. While 1 person was working on the draining issue, another person was supposed to install the surge protector. In order to install the surge protector, the AC unit needed to be turned off. Unfortunately, the person who was installing the surge protector, was installing it on the wrong unit (6 other AC units on the same roof), and turned off my neighbor's unit by mistake. Needless to say, my neighbor gave Dutton an ear full, for turning off their unit by mistake, during a heat wave. The tech had a difficult time installing the surge protector because they had the wrong type of product for my unit. Dutton ultimately came back out again to install the correct product. * To gain access to the system for maintenance inside the house, particle board was used as tiles for the ceiling in the hallway. Due to the many times Dutton had to come out to work on the new system, the particle board was damaged, and I was told that Dutton's contractor would come out to replace with new titles. It took approx. 2 months for the contractor to come out and replace the damaged titles. * Included in my purchase was an inspection and testing by the County. I was told by Dutton that they would submit the paperwork for the County to come out, to complete the inspection and testing. It is now the end of Aug 2025, and I've not heard from the County to schedule the inspection/testing. As of now, the new system is working well, and keeping us cool during the summer days. Although I choose Dutton to purchase my new unit due to the discount they provided me, I should have went with the company that I already had a service contract with.

The service person we had seemed completely unknowledgeable IMPORTANT: this company was recently…read morepurchased by a large equity company. You are not dealing with a local company anymore so any reviews prior are likely not relevant. We had 2 service calls and both times the technician was unable to service our standard mini-split. When we called another local vender the unit was repaired in 10 minutes as the only problem was a minor leak. Dutton charged us $252 (later refunded) took 5 hours of our time and the other local vender charged us half of tis and fixed the drainage issue in 10 minutes flat.