Quick to respond and come out to install battery backup for the sump pump! Very communicative and…read morefair price. Will keep in mind for future projects.

Great service and excellent quality work! Good price! I did backflow testing ! Always on time!…read moreHighly recommend!

Yep, good as it gets. Reliable's been around for a long time -- their dad started the business and…read morenow two brothers carry on the tradition. Josh quoted a price to us for finally resolving our sump pump/gutter problem. He ran into a problem because of tree roots gone wild in the parkway -- making the job more labor intensive than he thought. Didn't make any difference. He was prompt, courteous and, like the company name says, reliable. We couldn't be more pleased. While he worked around rain days, our hot water tank bit the dust. We called Josh and four hours later we had a new hot water tank at a very reasonable price. This is an honest company with hard-working diligent owners you can trust. Reliable Plumbing is our Plumber for Life. You won't be disappointed.

I recently had an experience with Plumbing 123 when my brother-in-law's house started having…read moreplumbing issues, and I have to say, they really came through for us. The situation was stressful at first, with water problems that needed quick attention, but they handled everything with professionalism and urgency. From the moment we reached out, their communication was clear and responsive. They showed up on time, diagnosed the issue quickly, and explained everything in a way that made sense. It wasn't just about fixing the problem--they made sure we understood what caused it and how to prevent it in the future. What stood out most was how respectful and thorough they were. They treated my brother-in-law's home with care, worked efficiently, and cleaned up after the job was done. You could tell they take pride in their work and genuinely care about their customers. Overall, it was a smooth and reliable experience. Plumbing 123 proved to be dependable, honest, and skilled. I'd definitely recommend them to anyone dealing with plumbing issues and looking for a company they can trust.

SO glad to have found Plumbing123! I needed a new kitchen sink and faucet installed after getting…read morenew countertops. I contacted Victor via Yelp, and he texted me back a short time later. He was able to come out the next day, right on time. He got to work right away and did a great job. He made sure to run the water for a good while to make sure there were no leaks. I was expecting to be charged a LOT more for the work he did. So happy to have found my new go-to plumber!

Updating my review because I had another great experience with Pat! This time it was a leaking…read morefaucet on a Sunday night. I messaged and got a quick response asking me to give him a call. Within a minute, he walked me through the fix over the phone--problem solved. I'm so appreciative that he consistently puts customer service first and takes the time to help without immediately jumping to a service call. Truly above and beyond! Original review: I messaged Drain-EEZ Plumbing about my broken disposal on a Sunday morning, hoping they could provide a quote for the fix. Instead, I got a prompt reply from Pat offering to first try to help me over the phone. I gave him a call and he walked me through what he correctly expected to be a quick fix I could do on my own. He saved me the cost of a visit and taught me a new skill - can't thank him enough for the great customer service!

They don't make 'em like Pat anymore. I called with a mini emergency, and not only did he call me…read moreback in less than five minutes, but he also walked me through a fix on the phone. Assuming this sticks, he not only saved himself some time and me some money, but earned a customer the next time I REALLY need an expert. Thanks, Pat!

I needed to replace the toilet in my EGV condo. After researching several plumbers in my town, I…read moredecided to go with Elk Grove Village Sewer & Plumbing after reading several good reviews. I'm not handy (one reason I prefer condo-living), so I completely depend on the expertise and quality craftsmanship of the contractors I select whenever I need work done. I told Judy I didn't have a lot of experience with plumbing, and I am very particular about everything--especially since I live on the 3rd floor (I really wanted to make sure everything would be perfect since I have 2 neighbors living below me)!!! Anyway, she assigned Joe (Jed) for my job, and I couldn't be happier!!! He took his time and explained everything in detail to me. He was very particular and thorough which I greatly appreciated. After a spending a short time with him, all of my worries about replacing my toilet went away! He even said with pride that installing toilets was his specialty, and I was so happy and thankful I found him! I could tell immediately that he knew what he was doing with expert precision that only years of experience brings. My bathtub was draining slowly, so he rodded that for me and now it works great! Joe was very careful in my home, clean and friendly. During the entire process, he made sure everything worked fine and was left clean after he finished. If you want a great plumber you can trust, I highly recommend Joe (Jed) and Elk Grove Village Sewer & Plumbing. In a few weeks, I'm going to have him replace my bathroom and kitchen sinks since I had such a great experience!

I had a backed-up sewer line this morning and needed the line cleared out. I explained the issue…read morewhen I called this morning and asked if they could come out right away. Yes they could within the hour! Sure enough they were there within 1/2 hour, even with the impending snowstorm. Armando and his crew were able to clean out the roots causing the issue and showed me (with camera) where the problem was and that soon the clay pipe would need to be replaced. They did a great job. I will call EGV Sewer again very soon to have the pipe replaced. Thank you for the great work and the great price Armando!

Grant is a professional who operates his business with integrity and a strong customer focus. He…read morehas helped me with several issues over the years, ranging from a leaky faucet to replacing a garbage disposal unit that was at the end of it's life. He's always punctual, works to understand exactly what the problem is I am having, and suggests several options for me to choose from on how to fix the problem at a fair price. I would strongly recommend his services in the Lombard area. With the recent boom in Private Equity-owned combination HVAC, Plumbing, and Electrical companies in the area, you'll not find a better run locally owned plumber.

The plumber arrived late for appointment. He did not seem very knowledgeable. He kept muttering to…read morehimself and also kept repeating everything he said to me. I had a leaky shower faucet. He looked at the leak and went to Association office of my condo building to request a water shut off to change a cartridge. He was told the shut off would have to be scheduled. He came back to remove cover to see if I had a shut off by the cartridge. I did not. Even though I did not have a shut off he decided to remove the cartridge anyway, but was unable to turn it. Then he said if he was able to remove the cartridge everything would get quite wet because the water wasn't able to be shut off. Then he said he didn't want to get wet and would not try to remove the cartridge. He told me that he would have to return in 3-5 days when the water shut off to my tier could be scheduled. Since he could not remove the cartridge he decided that it was on too tight. He told me I would have to soak rags in vinegar and wrap them around the cartridge and keep rags wet until he returned. He told me if I didn't do this that he might have to go into the wall in the hallway to get to the cartridge. I told them that he would have to get permission from the Association to do something so drastic. The Association told him no. Then before he left he told me to keep the bathroom door closed and leave the ceiling fan on until he returned in 3-5 days. He closed the door. I told him that I had the fan on but wasn't sure it was even working. He did not check the fan and closed the door. When he left, he left muddy boot prints from my bathroom all the way to my front door. When I responded to the ad on Yelp the price to come out was quoted as $69.99 to come out. When he replied to my email he changed the price and said it would be $39.99, but before he left he changed the price again to $69.99. I am a disabled senior citizen dealing with a stranger in my unit and was afraid to question him. I notified his company about the mess he made and they said they had no one to clean it up except him. I told them I did not want him coming back at all because I didn't trust him. I also talked to Association office and we decided he was not competent and that he should not return. I hired a different plumber to come and look at the faucet. They came and found the bathroom door closed and asked me why it was closed. I told them that Preferred Plumbing closed the door. When the door was opened my entire bathroom was dripping water - from the ceiling, down the walls, dripping from the light fixtures and my medicine cabinet. All of the knobs on both my medicine cabinet and my vanity were corroded from the dripping water. The paint was pealing off some of the walls and bubbling up on others. The stain on my medicine cabinet was also peeling off. The floor was so wet I had to put towels down so this plumber could have access to the leaky faucet. Even though I had told Grant that I didn't believe the fan was working, he never checked it before he closed the door. The light fixture was blinking off and on. The new plumber told me that the water probably got into the walls and may have shorted out the wires. Even the floor tiles were coming up. The bathroom door was so distorted from the excessive water it had absorbed it had to be forced to open it all the way. I have been back and forth with Preferred Plumbing explaining the discrepancy in the pricing and the amount of damages Grant caused by closing the door, but they decided that Grant was not at fault. They also refused to adjust the pricing even though I sent them a copy of the email that Grant sent to me quoting the price as $39.99. When the new plumber came he had no problems removing the cartridge even though I had been unable to apply the vinegar soaked rags that Grant insisted were necessary. I would not recomend Grant or Preferred Plumbing to anyone. They changed the pricing and caused a lot of damage to my bathroom. They accepted no responsibility for the price changes Grant made and refused to take responsibility for any of the damages that Grant caused by closing the bathroom door without checking to see if the fan was working even though I told Grant that I did not believe it was working.

I just had Nick come out to troubleshoot a water heater repair caused by a leak from a saddle valve…read moreabove my furnace heading to my furnace humidifier causing the pilot light to go out to to the pooling water and moisture at the base of the unit. The service team was able to fit me in same day by putting me on standby. Nick was able to diagnose, stop the leak, inspect that the leak had done no further damage, and ultimately get the water heater working within 5 minutes of his arrival. Better yet, he said it was a simple fix and did not charge me, but just asked that I keep them at the top of my list for my next job! Very friendly and presentable all the way. He also assessed my heater and said I probably had about another two years to go before needing to replace, and gave me a written quote for a new water heater and to replace the saddle valve with an angle stop. The angle stop cost was a bit high, but the water heater replacement was very reasonable (just being fair). I am definitely going to reach out to them for my next plumbing job.

I really REALLY liked this company the last time we used them. Responsive, knowledgeble, friendly,…read morereasonable. This time my technician gave us a quote for free (thank you) but then I had some questions about it (expensive!). We were not even going to get another quote....I just wanted some clarifications and maybe a coupon? They told me our tech would follow up. That was over 24 hours ago (and two different calls from me). So -- nope. Sad and disappointing.

I reached out to A&D for help with a clogged shower on a Sunday. Debbie was very helpful in…read morescheduling an appointment for the following day. There was a follow-up call to let me know that they were on their way and they arrived on-time. Everything was done with politeness and professionalism. They even answered all my silly questions from a homeowner that doesn't know much about plumbing. About a week later it became apparent that the drain clog which we thought was cleared had one more surprise in store for us. I called A&D for a return visit and they worked it out again. All has been good since then. They also reworked a bad drain pipe and installed a new faucet in my kitchen as well as installing a new faucet in my utility sink. These were jobs that I had been procrastinating about for years and I was glad that A&D was able to take care of them for me. I am completely satisfied with their work and I will certainly use them for any future plumbing needs.

We had a major repair done by A&D and were very happy with their quick response and quality work…read more I would not hesitate to recommend this company.

Alex came to the house on time and provided helpful consultation on how to solve my 2 issues. Have…read morehad plumbers nickel and dime me in the past, but Alex provided a fair price for 2 quick fixes. Will definitely use them again.

Jeromy was ultra knowledgeable and gave excellent recommendations that we needed! Scheduling was…read moreeasy and dependable; outstanding communications made it perfect. The guys were careful moving large heavy furnaces through our narrow hallway. At the completion, the furnace room was spic and span cleaned up, a nice treat. We also subscribed to their economical maintenance package, which will make our lives purr along in the future. Thank you Jeromy and Angel!

We hired Keeley's to descale our cast iron sewer line based on a camera inspection and video they…read morehad performed on a previous visit. That analysis had revealed considerable buildup in our line for its entire length. Technicians Alan and Tommy did an outstanding job. They arrived promptly as scheduled, descaled the entire line from the cleanout to the village connection at the street, and cleaned up completely. The job was performed within the 2 hour estimate at a quite reasonable cost considering the age of the pipes (43 years) and their condition. I strongly recommend this plumbing service. Their technicians are consummate professionals.

Called on a Saturday, left a message and the sump pump was scheduled and installed on Monday!…read more Great communication, service and courtesy! The technician answered a bunch of non related questions for me too! Got much more than I originally asked for. Why would anyone use anyone else? My go to plumbing service for all my future needs!