Worked with Matthew- need my driver side mirror fixed. Went to get an estimate. Was pleasantly…read moresurprised as another place was triple the cost. The part took a couple days to get in, Matthew called me and was able to get it done within an hour. Good as new and ended up being less they didn't have to paint it. Honest and reliable! I would definitely go back

Kyle was very attentive and kind! The issues with my vehicle were resolved in a timely manner.read more

Unfortunately I had need,after a big truck "love tapped" my rear bumper, of body repairs. The…read moreinsurance company recommended Caliber Collision in Crossroads. After reading mostly positive reviews I decided to give them a shot. I could not have been more pleased. Granted replacing a bumper is not the most complicated repair but still I was very happy with the results. My advisor, Stephanie, was pleasant and professional. She explained what I should expect and kept me well updated throughout the entire repair process. My repair was completed a bit earlier than promised which is of course great. The front desk staff, don't remember her name, was equally pleasant, professional and helpful, answering all of my questions along the way. So if you have the unfortunate experience of needing body work, I recommend Caliber Collision Crossroads.

I had hail damage from a storm that hit Plano in May. I took my car to this Caliber for an…read moreinsurance claim. They did a great job of communicating throughout the process, even when the car had to be taken to the Audi dealership to have some sensors calibrated, this team kept me informed, and made sure that everything was taken care of. Billy and Jacob went above and beyond to make sure that my experience was painless. I would absolutely recommend taking your vehicle to this location for any repairs.

Amazing! Customer service, wonderful! Quality, great! Price, you won't find better! Thank you for…read moreexceeding my expectations!

This company and people are wonderful. I am very pleased with doing business with them. I…read moredefinitely highly recommend them. They also were very polite and kind . They even gave me a loner car while they did the work needed to fix my car. When I got my car back I noticed they cleaned my inside of my car and vacuum made my day. This company is has very skilled experience staff. Wish they had a 100 rate button cause they deserve more than 5 stars.. The job they did was excellent and I thank them so much

My family was in the market for a new 2026 Sienna XLE. I had already secured an official OTD quote…read morefrom Longo Toyota of Prosper, complete with their letterhead. Preferring to buy locally, I visited Toyota of Plano to see if you could match the offer. Instead of a professional discussion, I was met with shocking hostility from one of your managers (a tall gentleman of Middle Eastern descent). He directly attacked my integrity, stating, "I've seen this trick many times; people bring fake quotes from Richardson or Prosper to deceive us." He further alleged, without any evidence, that the other dealer would add a markup of over $6,000. While I respect a dealership's right to decline a price match, I find it unacceptable to be accused of dishonesty. This lack of professional ethics is not only a personal insult but a significant blow to the Toyota brand image. As a direct result of this experience, I returned to Longo Toyota of Prosper the following day and purchased the vehicle there. The contrast in service was stark; they treated me with respect, and my wife is thrilled with our new car. I will be sharing this experience with my community to ensure other buyers know to take their business to dealerships that actually value their customers.

Took my Toyota Camry in because the sunroof was stuck in the vent position and I could not get it…read moreto open or close. If you are unfortunate enough to own this car and experience this issue you know that there is no easy fix. When I arrived I pulled up, handed the tech the keys, and walked inside to check in. Lawrence was so nice and helpful, let me know a time frame, and explained where the restrooms and snacks were located. He also let me know there was a recall that they would also take care of while they had my car back there. After about 3 hours Lawrence called me up and informed me that they were not able to get the sunroof closed and the cost of getting it fixed is almost $11,000. Having just moved 1000 miles from home, looking for a job, and have now loss my reliable transportation I broke down right at his desk. Lawrence proceeded to go talk to other managers to see how he could help me. He mentioned that they could take the headliner down and MAYBE be able to get it closed that way. I had to take the risk. About 4 hours later he comes out to the lobby with a technician named Tristan. Poor Tristan had been fighting with my sunroof all day, but was determined to help me and continued to try everything he could possibly think of. Eventually all his hard work payed off and he was able to get closed and even washed my car for me. These two men may have just been doing their job to other people, but they really did change my life. They offered support, determination, and the willingness to go above and beyond for a customer. Having just moved to Texas this was my first experience with this location and I now will continue to have my car serviced here. P.S. Let this be a reminder to NOT get a Toyota Camry with a panoramic moonroof!!

I have been taking my car to Drivers Edge since I moved to Prosper from Bay Area in Cali. 8 years…read moreago. My car is OLD 2010 Toyota Camry! They have repaired issues, both mechanical, and driver caused ! I always go there for my state inspections, oil changes, and body repairs, of which there have been quite a few! They always give me an accurate estimate of both cost and timing of repairs. So helpful to have a repair shop that you can always count on

I have been taking my car to Drivers Edge in Prosper for years never ever have I ever had an issue…read morejust when you think it couldn't get any better ot dose brought my car in this morning for a fluid check notice some big drops of oil on the garage floor. Set an 8 AM appointment they were prompted and ready to go they diagnosed it as a crooked oil filter and the gasket had failed a job that Valvoline did a few weeks before they fixed it topped it off at no charge . If you're looking for a place that has integrity, professionalism, and skill look no further. Blessed beyond measures to have them out here in Prosper Thank you again Tray'c Urvina

2nd time I have had to use their service for small collision repair and they do an excellent job…read more Very friendly and work hard to make you happy. I would highly recommend this business for any and all auto services.

On Sept. 30, 2013, I took my 1950 Chevy to Bumper to Bumper (Prosper, TX) to look at the brakes. I…read moretalked with the owner, told him what I needed and we were in agreement. He said it may be a few days before they could get to it, but that the car would be stored indoors. I agreed, gave them the key and left the premises. On Oct. 1, 2013 at 7:15 AM, I received a call from a friend who saw my car in the parking lot. I went over and checked, and the car was left in the parking lot overnight - *unlocked and all windows down.* The car was soaking wet inside and out due to dew and sprinklers and there was dirt and grass in the car from landscapers and surrounding construction. The condition of the car when I found it is not my main problem. The main problem is that they left my 63-year-old antique automobile clearly visible and vulnerable in a wide open parking lot easily accessible from Preston Rd. As a result, anyone with a trailer could have taken that car in minutes, and I would have never seen it again. Just to put this in perspective, this is a car I have owned for 27 years, done all the work on myself and put tens of thousands of dollars into - this wasn't some piece of junk rust bucket. Before confronting anyone about the situation, I wanted to give the on duty staff a chance to explain what happened, so I went inside and asked if the car was, in fact, left outside overnight, and the company representative behind the counter nonchalantly said "yeah," then shrugged as though it were no big deal. He offered no explanation, made no attempt to apologize and ignored me from then on. That employee's lack of concern for the safety of my property, unwillingness to accept responsibility for the incident and unwillingness to apology led to a heated exchange. During that exchange, I demanded the return of my keys. Once I had my keys, I left. At this time, nobody has reached out to say "I'm sorry," "How can we fix this" or even acknowledge they put my property at risk of theft or vandalism. These guys have zero regard for their customers' property - run, don't walk, away from these guys!

Made an appointment. Was in communication all week prior to confirmed day and time of repair. Did…read moreNOT call, did NOT show! Do not hire!

From the owner: 10 years experience on tractor and trailers. Also cars and pickups will come to you. Great quality…read morework and reliable.

Good and honest mechanic! I recently went to David because I kept hearing a noise, and he told me…read moreupfront it could be one of two things. It ended up being a belt, and he immediately helped me order the part. He even went himself to pick it up and had it installed on my car in less than two hours. Fast, fair, and trustworthy service. I will forever use this mechanic -- highly recommend!

From the owner: As a mobile mechanic, I specialize in providing expert diagnostic services, quick and reliable…read morerepairs, and top-notch customer service, all from the convenience of your location. From routine maintenance to complex repairs, trust in my expertise to keep your vehicle running smoothly. I am dedicated to delivering high-quality work and ensuring your satisfaction. Contact me today to experience the difference of personalized and professional auto care