They kept my recycling info on file and were able to pull it up when I needed it for insurance…read morepurposes 5 years later. They were super helpful with the process of getting me what i needed. Thanks padnos!!

From the owner: Whatever your industry or business, PADNOS makes it easy to get more value for your ferrous and…read morenonferrous metals, plastics, paper and electronic scrap with our Michigan-based, industry-leading scrap management services.

They kept raising our fees every few months. Then, they added a fuel charge of $123 per quarter. My…read morewife called them about it and got a rude response about them charging so much. People she works with are paying less than half of what we've been getting charged. $386 per quarter for residential trash and recycling pickup! That's insane.

Customer service with this company is horrible. Fees for terminating services is unbelievable! You…read moreactually have to pay them to pick up the can Then they still want me to pay and turn me over to collections when they don't pick up the can for months. The supervisor I talked to was very condescending and needs to review her customer service skills.

I've used a hanful of garbage companies over the years and this company is the worst. I've never…read morehad so many missed pick ups. It's pretty sad when you make waste management look good!

terrible service I'll never use this company ever again. I originally ordered under Junoll not…read moreknowing that they were taken over by this company/LRS. Never picked up the container when supposed to. never did any type of communicating with me concerning the container. After the fact I have reached out to them several times about pick up service. Don't know if the plan was to try to charge me extra for extra days. Leaving room now for the public to throw extra trash in a dumpster I'm paying for. They were supposed to pick up on day 7 we are now working on day 11. Hard to get in contact with online service sucks I do not recommend. Jordan never answers the phone and she's the one in charge of scheduling the drop offs and pickups. I'll NEVER! EVER! Use them again!

Unfortunately 1 star is too many. We used them at our cottage and they would go weeks without…read morepicking up garbage but continue to charge their customers for a service that is not provide. Do not use this company if you want the service you paid for

I manage a small property management business, and I am somewhat surprised to see reviews claiming…read morepoor customer service. When I originally switched to Best Way (BW), it was largely due to their competitive rates. As my business relationship with BW developed, I was pleased to find that their customer service was great - particularly in that I didn't have to wait on hold for excessively long times just to speak with someone. I have had one experience with a BW rep that was a bit short with me, cutting me off repeatedly, but in general their customer service has been great. I would also say that I appreciate and support local businesses as opposed to huge nationwide company. I support BW, and appreciate their prompt attention to my concerns, and that I have never been on hold with them longer than a minute!

Chris was great to work with. Fast service, very friendly, good prices. I needed a box spring…read morehauled away after I found out my garbage/recycling service wouldn't take it. Chris picked up right away and even made an extra trip to pick it up same day. If you need haul-away or junk services, he's my top recommendation.

Chris and his team are honest and efficient. I used his services a few times while moving. They…read morewere always on time, the price was fair, and I could always rely on them to get the job done. I give him and his crew the highest of praise and appreciation.

It's been a month and I have emailed the whole story plus this yelp review to customer service at…read moreleast twice. I've gotten a replies saying someone will contact me but that has not happened. I did get a recorded message saying my account was being closed so I expect it probably will be sent to collections. I feel at this point that this is probably a common practice that they do with everyone who cancels service just to try to get extra money from them.

From the owner: Republic Services delivers comprehensive recycling; waste and environmental services to support…read moreyour business; home and community. Every day; residents; businesses and municipalities of all types and sizes throughout North America rely on us to sustainably and compliantly manage their waste. Republic Services offers recycling; waste collection; non-hazardous and hazardous waste treatment and disposal; field and industrial services; and 24/7 emergency response.