Tim has done work for me in the past, and when I called because my A/C went out at 7:00PM on a…read moreThursday night, I didn't expect a returned phone call until the next day. Tim called me back later that night and walked me through diagnosing the problem. He then came over and fixed it quickly. I have nothing but great admiration for this man, because he cares and goes above and beyond for his customers.

My furnace went out two days before I left for vacation. Tim was unavailable to come out and look…read moreat it immediately, but he went way above and beyond to help me diagnose the issue over the phone. Then, he had the part I needed, so I picked it up from him, and he walked me through how to install it. When that turned out to be only part of the issue, he dispatched a guy who works with him, (Thanks Julius!) at 8:30 at night the night before our vacation to make sure we were covered! Julius was awesome and got use fixed up so we didn't have to worry about it! Thanks guys! Price was EXTREMELY reasonable!

Called at 8 AM they were done with cleaning the drain by 9:30 AM. Quick response and reasonable.read more

Very fine and professional service done with prompt arrival and ability…read more The needs were stopped and slow running drains...bathroom, stopped; kitchen, slow running. Their price was reasonable, and we were up and running. It is the second time I have used Ballard's, and I will again.