Fast & easy process. I had a pleasant experience & the staff was friendly in answering any…read morequestions I had. S/o to Justin and Jimmy for helping me out today!! My new go to location

The customer service experience at this location has consistently fallen below professional…read morestandards. As someone who values quality customer care and operates businesses myself, I believe there are significant concerns regarding communication, efficiency, professionalism, employee conduct, and overall operational structure at this store. I am also a frequent returning customer and a medical marijuana patient, not a recreational consumer, which is important to clarify. Because of that, I believe professionalism, attentiveness, product communication, and patient care should be held to a higher standard. While not every interaction is negative, there appears to be a recurring pattern of miscommunication, inconsistency, delays, and poor customer experience at least half of the time I visit. One recurring issue is the workflow and organization during transactions. For example, when ordering multiple items such as flower and edibles, employees frequently retrieve items one at a time instead of documenting the order completely and fulfilling it efficiently. This creates unnecessary delays for both staff and customers and reflects a lack of operational organization and training. Additionally, employee communication and customer interaction often appear disorganized, inattentive, or defensive when concerns are raised. During my visit on May 6, 2026, I expressed dissatisfaction with the service experience and was met with repeated back-and-forth responses from an employee rather than professional de-escalation or resolution. Regardless of personal circumstances, customers should still receive respectful, professional, and solution-oriented service. I respectfully ask that corporate review this location for quality control, management oversight, operational efficiency, and customer service standards. I would also appreciate a review of my customer account and visit history if necessary, as this feedback is based on repeated experiences over time rather than a single isolated incident. The primary reason I continue visiting this location is convenience and walking-distance accessibility. However, at this point, the overall customer experience feels more like a liability than an asset to the brand, particularly for medical patients seeking a professional and supportive environment.

As soon as I stepped in April was there with a warm smile to greet me enthusiastically! April was…read moresuper knowledgeable about the deals and about the cannabis. Super down to earth and super chill loved her lots. Queen!

Staff was very friendly and helpful. Even another customer helped me out. Felt very welcomed here…read more Great deals and prices too with a great selection! Thank you!

Great product! Amazing prices and always great product! Will come here always! My home dispo for…read moreanything I need!

I am a customer for about 8 years now. I spent thousands of…read moredollars here. Most of the time they are good Although most of the stuff on sale or deals are always too dry - too old and I actually accept most of bad products. But this time I purchased a whole oz and the whole thing is super dry and got fungi smell to it It literally affects my health!! I was coughing all night and blocked my whole breathing system!! So I decided to reach out to address my concerns and they just said nor returns no refunds! It was my first complaint over 8 years probably! And yet I already bought so many bad products from here with no problem. But when I see tag manipulation ! That was a rip off And I don't think a business like this needs to rip people off !!! Don't mess with our health so you can make extra money or to prevent disposable!!

Always a great experience here very knowledgeable staff very friendly always feels welcoming Hands…read moredown the best store great big wide selection with the deals that you can't beat great value for your money the manager DJ at this location is the BEST the way he is running the store is outstanding he definitely should be the owner look no further and stop here you'll definitely won't regret it thanks again for the team over at wallflower you guys rock!!!!!

I've never been to a dispensary this posh... simplistic... upscale... aesthetically pleasing…read more.. flowers... and I'm able to pick my flower up in a locker?! I'm there! I mean in and out in less than 3 minutes! The pleasant face in the lobby is a perk too. I love the vibe and I'll be back soon.

Very nice delivery driver, came within 30 minutes of placing the order and everything we ordered…read morewas great!

The best delivery service in the whole valley, Panacea Cannabis delivers a wide variety of the…read morehighest quality bud in the city. I think my favorite thing about this is how simple they make it. Every product you pay for you know is well cared and fresh. I've never had an old product or disappointing product from panacea unlike other dispensaries in the area. Brandon was super helpful and knowledgeable about every step they put in their company. Another great thing is the cash app feature, I've never had a quicker purchase in my life.

So nice and Friendly at front desk. Clean areas and good…read morepricing. Thanks for the help

The best place!!Patrick is great!! Been coming here for…read moreyears!! All the tree tenders are the best

I ran through a problem with another dispensary for not being able to take a $100 bill and it…read morekilled my mood because I had to wait longer (any stoner knows the feeling) So I called this place to confirm two times with Josh ! He was chill and answered all my questions on the phone. The delivery driver happened to be Josh as well ! I showed him the $100 bill and he joked on how they dont accept the $100 bill because he knew the story. Lowkey believed him lmao Im writing this review because I had no extra change to tip him. He is a really good, professional, good sense of humor delivery driver and would 100% recommend this place and Josh as your delivery driver You dont see alot of good customer service today, so appreciate it when you experience it.

Had to do a curbside pick up because delivery was already fully booked at 2pm. It was seamless…read more Thanks again!

I love that this place is open 24 hours! I went here for the first time about a month ago and have…read morebeen back several times since. The staff at the front desk checking IDs are always friendly and get you checked in quickly. We've been helped by Ivan a few times now, and he's consistently welcoming and in a great mood. He's extremely knowledgeable and always able to point us in the right direction. Honestly one of the most knowledgeable budtenders I've ever had. They have a solid selection of products, including The Presidential joints my friend likes, and we've caught some great deals during our visits as well. Great people, great vibes, and super convenient hours. I'll definitely be back!

Kyle was so sweet and patient with us. We had a million questions and he answered all a million and…read moreone. His attitude made our whole shopping experience great. Whole was clean and the selection was great. So much better than the other shop

The staff there are always smiling & welcoming. Good prices and very clean environment. Good treeread more

just go to TheDispensary or Nevada Made they have a drive through, WAY cheaper, better rewards…read moresystem, sales funnel for customers are better at literally Arby's than here, Mimi has a very bad attitude