Very disappointing experience with this firm. They are non responsive to time sensitive issues,…read morenot returning calls/emails. Very unprofessional.

My experience was very disappointing. To start, the staff couldn't find some files I uploaded in…read moretheir rudimentary tools, and it took multiple calls to clarify the issue and correct the missing data. There was also a small mistake in my return, which may happen, but again it took forever to fix, due to delays, unanswered calls, and multiple people involved. Even if I submitted all my data very early, we ended up filing at the very last minute, where I had to chase them by calling multiple times a day. I was surprised by the confusion that seemed to dominate their process.

Very nice and humble guy. This is my first year working…read morewith him. Everything was pleasant and organize. He gave helpful suggestion throughout the year. Filing process is neat and easy. Go to him to save some time and make your money worth while.

I absolutely recommend Nicholas and his firm. He was incredibly attentive to my personal and…read morebusiness tax needs. He was always made time to answer questions and was extremely helpful as I tried to wrap my head around this complicated matter of business/personal taxes. all my filings were done perfectly by him and his team.

Russ provides great service! He is very efficient and always replies back in a timely manner.read more

I have been working with Russ Victor for tax filings for over 15 years. Russ is very…read moreknowledgeable, professional, trustworthy and personable. He is always available to answer any miscellaneous financial questions throughout the year. Highly recommend Russ to anyone looking for a solid CPA.

This team is the absolute best! As a small business owner, I rely on competent, communicative…read morepartners to extend my team and our capabilities, and Doug and his team are always there to support us with the expertise and advice. Years later, I can't imagine our business without them. I wish every professional service company was like this firm.

They have a habit of "having a question" on your return, and it will lead to extending your taxes,…read morethen it takes forever to get it finalized....sometimes months later when all your info was submitted. If you dont mind being forced into extensions so you can wait inline after they take care of large customers, it isnt a big deal. They finish it eventually and i've only had one issue with IRS filing with them. Going thru it now, unfortunately...

For over 5 years, Richard has been the "Acting Controller" at QQSolutions - first working within…read moreour office and then remotely from Boston. He has done a great job not only with the day-to-day operations, but with our monthlies and annual budgeting as well. He is a pleasure to work with.

I know nothing about accounting and am always very concerned as a non profit start up business…read moreowner if I am doing my taxes right. Even though I am in Atlanta and Richard is in Boston, I feel like I get personal attention. I use Quickbooks and am very technically illiterate. Richard patiently talks me through using it and he has to repeat these instructions many time. He explains financial terminology well and makes me feel like my business is in good hands and he continually deals with the IRS on my behalf when they send out letters and notices. Highly recommend Richard.

$2k not just once but for every year for two years. Two F*ing grand for BS service. Had one of…read morehis employees (Derick I believe) call me back on several occasions because he could not understand in plain F*ing English. On top of that, I had to pay the IRS over $1500 first year and another $2k second year.. for what??!!!! I did not make over $100K!!! What a rip off service!! Staff calls with the same questions after I have answered them via email.. it's just a way to rack up the cost just like lawyers. STAY AWAY!!!

receptionist doesn't answer phone during business hours or respond to left messages. unable to get…read moreother staff members to pick up phone or return calls either.

Made several mistakes on our tax return that took a long time to sort out. TurboTax has been…read morecheaper and more accurate.

TLDR: If you have a very basic tax return or if you are someone who is so wealthy that you often…read morefind people bending over to kiss your feet, Chuck King may provide adequate tax services. If you're anywhere in between, I would recommend looking elsewhere. I was reluctant to write this review because Chuck actually seems like a nice guy who probably got some bad advice from a business magazine in 1987 and took it as gospel--the advice being something along the lines of focusing on wealthy people or people who can do the most for you in return and not wasting much time on the "small folk". That may have worked 25 years ago, but isn't a great philosophy in the Internet age where everyone has a voice. I made an appointment to file my annual taxes with Chuck at least a month and a half before the April 15th deadline. The appointment went pretty well for the most part. He seemed friendly enough and confident in his abilities. My return had a small handful of complications that made it a bit more involved than a basic filing, but nothing earth shattering. There were about 3 or 4 things Chuck needed to research how to file before we finalized the return. That is totally fine. Tax law is complicated and I don't expect professionals to have all of the answers offhand. He told me we could leave things 98% complete and he would figure out how to tie up the loose ends later and confirm with me once everything was complete. He offered to let me pay when the taxes were filed, but I opted to pay on the spot. I'm not sure if this had any impact on what transpired next. It started off normal at first. Chuck would call me to check in every two days or so to inform me of his progress on closing out the open items on my filing. Then he began to go dark on me. I started having to call him for updates. He was not apologetic at all--he was actually frustrated that I was bothering him by checking in on a service that I paid for but didn't receive. He told me his methodology is as follows: for every filing he can't complete on the spot, he puts it into a pile towards the back of his office. When he has downtime, he works on the outstanding items in order from "most important client" to "least important client". These are his words, not mine. As you may have guessed, I was a very low priority/low income client to him and he made that very clear numerous times. To make a long story short(er), I went through a series of very painful emails, phone calls and in-person visits with Chuck to get my filing pushed through. The weaker I was on the phone, the more he tried to bully me, but once I started to (mildly) berate him a bit, he seems to regain some sense and started to act. Some people to respond better to scolding than gentle pushing, and Chuck seems to be one of those guys unfortunately. Chuck literally dragged this out until the 11th hour. Even though my appointment was relatively early in tax season, I had to go to his office the day of the deadline to ensure he filed it. And I had to take the initiative to show up--he certainly didn't seem that concerned about it (after all, I make peanuts--why would the IRS care about me?). Look I get it. People make mistakes. People are busy. People don't have all the answers. But what makes it worse in Chuck's case is that he was never apologetic about it for one second. There was never a "sorry you had to chase me down for the last 6+ weeks" or a "I swear, the service here is much better than this". I just felt like I was bothering him the whole time. I really wanted to like Chuck and there were many times I would look at him and see the "good guy" in him. I don't think his accounting skills are inadequate or that he was out to get me. But unfortunately for him, you can't put someone through what he put me through and be considered "good at your job". One star.

It's tax season, and I can't tell you how much I miss Tyler Lynch. I don't think I realized how…read moregood -- efficient, responsive, and reliable -- they were until I've left (to work with an accountant who specializes with small businesses). Their office runs smoothly; the accountants are easy to reach, and they've done an incredible job on my taxes. Tyler Lynch offers excellent and knowledgeable service with warmth.

The rock stars of the accounting world who make it (almost) a pleasure to do your taxes. Tyler…read moreLynch did both my nonprofit and personal returns the past few years and really did a nice thorough job. Stephen was so professional and explained everything so well even a total numbers and tax code idiot like me could understand it. Thanks guys, well done.