My tech, Joseph B. was amazing. He made sure to treat and explain the pest situation I was having at my house. I always love dealing with Green Army. They are very responsive to calls and help to get rid of pests! read more

I have these guys do my termite inspections and spray for bugs in and outside of my home. Great staff and always on time!

Today I witnessed a Green Army operator in Atlanta GA driving dangerously on a busy city street, using the center turn lane of a 4 lane road to pass a car as they blared their horn. I don't care if you're late or in a hurry, you dont have the right to put me and my family or anyone else in danger. Will obviously never do business with this company. I called them to report the driver, and naturally got sent to voicemail. They never called me back. read more

Outstanding..... Joseph Brown .....What a honest kind working man......I use a crutch.....and while he was on the phone and taking care of business - the mailman put the mail in the mailbox - Joseph without hesitation left his truck and walked to the street and brought the mail and smiled and put it in my hand...... I didn't know whether to scratch my butt or wind my watch ...... lol profesional, on time, took care of the pests, was less than quoted......Spot on !! Will use them again for sure read more

I had a sales representative come out here and he was very thorough but have still to receive a followup estimate from him so I can get on with my decision. This is a fairly tailored pest control service that appeals to those who want to be pesticide free (more $) vs. traditional route. The MosquitoNix seems like an interesting option for outdoor pest control. They even carry termite protection. read more

DO NOT USE THIS COMPANY FOR RODENTS! After a joke of an experience, I ended up hiring Smart Solutions (678-789-4016). I live in the Decatur area. This is my story with Green Army: I called them to say that I thought that I had a rat in an attic space. When I called I chose the option for an Internet Deal, both of my calls. The technician arrived to place traps in the attic space. First, he asked if I had any peanut butter, I am allergic to peanuts so no I did not have it. I did have almond butter. He used my (very expensive almond butter) to bait the traps. He then informed me that because it was the Wednesday before Thanksgiving, no one would be able to check the traps or dispose of the rodents until Monday. I said, "What if I have a trapped screaming rat?", he agreed to give me his personal phone number. Well, I didn't need to call because the rats ate all of the almond butter without triggering the snap traps, avoided the glue traps and continued to eat insulation, etc. He told me he would be back to take care of holes he could see on the roof. He observed these holes from the ground because he "forgot" to bring a ladder, he wanted to know if I had one. No. Bottom line: he took my $150.00, arrived twice without ladder or peanut butter, shoved some chicken wire into 1 of the 3 holes he thought he saw from the ground and I fired him. I killed the rat with poison and he did not die in my walls, thank God. So I gave this company $150.00 for a joke of a service. The technician also informed me that he didn't know anything about an Internet deal. I then hired Smart Solution. Jay is the owner and he is amazing!!! He is very knowledgable, professional and prepared. He even has ladders and peanut butter to bait traps. Imagine? read more

Ultimately the best pest control solutions for a greener planet! Green army! I highly recommend them as I've been using them for my business and now my home. Especially with those nasty mosquitoes out here in Atlanta Georgia! And Don't mention the chipmunks ;) read more

My complaint isn't about the pest control service, it is more about the billing and the lack of customer service. We had them come out and spray for ants on 03/17/17 at our home. They had our credit card on file to charge. They didn't charge us until 03/20/17. They told us that our card had declined and we agreed to have them run it again in the morning. Well, I thought that was strange, so I logged into our online account. The card had went through. My husband called and told them that. I also sent him a screenshot of it. Well, someone named Daphne called me and told me that it was showing a decline on their end and asked if I could email her proof. I did. I sent her our account activity at 3:39 pm yesterday while we were on the phone, showing a 49.00 charge. She said that she would email that to her supervisor Kelly, who would be sending an email to my husband stating that they had updated our account to paid. Well, we didn't get an email from Kelly last night. I logged into my account this morning and saw that they had charged us again. I spoke with Daphne again this morning letting her know that we were double charged. I also emailed her proof of the two transactions. Well, Gail called me. She had the audacity to say that it was my credit card company's fault. I had already spoken with them. The transaction will be posting in a day or two. I will then be disputing the second transaction with my credit card company. There must have been some kind of system error on their end. I don't know, but what I do know is that there are two 49.00 transactions on our account activity. They don't want to take responsibility. I will be filing additional complaints with the BBB and the Consumer Financial Protection Bureau in a moment. The service may be okay, but monitor your accounts with them. As a business it would be nice for them to say, we are sorry and we take responsibility. But no, they are pointing fingers. Beware. read more

Untrustworthy company to deal with plus Bait and Switch. I hate to give one star but I unfortunately got into a classic BAIT and SWITCH trick. I purchased $125 service voucher (it claims $600 value service) for termite Bait station installation and Liquid Treatment from LivingSocial (similar to Groupon). These are the definition on what they will perform on the voucher I bought. "$125 ($600 value) for a baiting system installation and liquid treatment. The baiting system is designed to eliminate entire colonies in the ground before they reach your home. Termites feed on the active ingredient that is in the bait stations and spread it through their colony, killing all of them off. The liquid treatment creates a chemical barrier on the ground surrounding your home, preventing termites from tunneling to your residence." Everybody knows you don't need them to come to your house to install the bait station for $125. You can buy the bait station cost roughly $40 from homedepot and install it by yourself. The major selling point of this voucher is the liquid treatment. Those chemical will mostly not be able to be purchased without a license, ie by Professionals. Before I ordered the voucher from LivingSocial 3 months ago, I actually called GreenArmy twice and talked with two ladies which confirmed that they would come to my house to dig a trench around my house and pour in chemical to form a termite barrier, I double confirmed this was not some spot treatment deal, because it is completely useless if you have only one section of house having chemical, without all round your house. I got assured that they would dig trench AROUND my whole house to pour in the chemicals, so I purchased the voucher. A few days before appointment date which I set later, I called GreenArmy to make an appointment and confirmed with another lady on the phone that they would dig trench around my whole house, not just a section of it. I found termite in my flowerbed around my house. I got assurance again from GreenArmy so I set up an appointment. On the appointment date, I called GreenArmy to confirm that their technician will come to the appointment on time and talked with a different lady, she told me that the technician will ONLY install the bait station and do SPOT treatment if he sees sign of termite. I told her that that was not what I was told when I purchased the voucher. I didn't have my computer by my side so I hang up and powered up the laptop to look for my voucher. I called back and talked with a different lady this time (Geez, they got a lot of ladies working for this company I guess), she basically repeated what the first lady told me and she said it will be additional charge if I need liquid treatment and the technician will give me an estimate when he is here. I asked her to find out whom I talked to a few days ago so I could speak with that lady again, she said that lady was "on vacation". Anyways, Guys, if you read this far, you have already learned that this is a classic example of "Bait and Switch". Merchant gives your false promise to purchase a service and when they come and they told you that was not what they meant on the voucher, and they try to charge you "additional fee" for the same service they promised about. I told the lady on the phone that I have to write a review to expose this and complain to LivingSocial about this too. Here it is. Complete waste of time. Learn the lesson I learned and stay away from this company. Or have a voice recorder to record their promise before they come. I think I might have a recording with the lady when I made my appointment. read more

I've only had excellent experience with both of my service men. The first one was Daryl and he explained everything to me. Unfortunately, he is no longer with the company and I now have Adam. He is excellent as well. Adam does a phenomenal job like usual. He is always very thorough and explains all the details. He makes sure to always put the fumes inside the walls which kills bugs immediately. He makes sure to find new bugs and make sure they are dead. He makes sure to clean all webs outside and if I need service after a storm, he will come right out to complete the treatment again. He will text you before he arrives to work around your schedule. If they give you a 4 hour window, and I need him there in the first hour, he is always there when I need him. He is great! read more

We've just hired this company. On the first visit, our technician was prompt, professional and knowledgeable. We are very happy thus far. Good to find a company that prides itself on customer satisfaction. read more

Always impressed by the technicians and support staff of Green Army. Knowledgable, thorough, punctual, friendly and courteous - we are extremely pleased with both the service and the product. read more