Rocket Pest has taken care of our home for years and I love that they handle everything--from termites to pest control to lawn care. It gives me great peace of mind knowing I only need one company. When my price increased, I called and they immediately worked with me to keep it affordable. Their customer service team always treats me with kindness and respect. I'm very happy with them! read more

Wow, what an abusive company!! They provided pest control services, and then without notice, they claimed to enroll me in a renewal subscription for their services. Nothing was signed, and no services were provided. But boy do they dun you for money! Years after their claimed service, they call and call and call. They are blocked, but that still generates many voice mails. AVOID THIS COMPANY. THEY ARE MALICIOUS. read more

Don't trust Rocket! They sent a salesman who pretended to be a pest control specialist who lied about me having bedbugs for money. Called for an inspection suspecting I had bedbugs. The man who came out, William, was super nice - "I'm state certified, nationally certified, I even got an entomology degree!" He gave me an $850 quote for my bedbugs, made it seem like such a great deal, gave me a business card, and left. Had another opinion come out today (Evans Pest Control!) and the man looked way more thoroughly, picked up bugs, and told me they weren't bedbugs at all, but carpet beetles. William from Rocket? His business card says "Sales Professional." They sent out a charming salesman who lied about his experience and me having bedbugs. So shady! read more

We wanted to sign up for service for our new home based on the previous owner's termite bond. The previous bond was a "Repair & Retreat", but Rocket's rep tried to downgrade us to "Retreat Only" without explanation. My attempts to contact both rep and corporate remain unanswered, leaving me to conclude that they are more interested in signing new clients for quick money rather than following ethical business practice. Rocket has thus forced us to find another provider... read more

I needed a critter vacated from the space between my fireplace box and the brick masonry of the chimney after one tore a grate off and moved in. Their sales person acknowledged that, but then went on to claim he needed to access the attic? He went up there and took all sorts of photos, then came down to show me it was proof that we had a huge problem with rats and whatever other pests have lived up there over the years. I didnt tell him that we had all addressed that with the HOA last year and that I know the animal droppings that he photographed are old.. Then he proceeded to tell me that it would be $1200+ for them to come do a full service of sealing off the house and also he tried to convince me to forward his info to the HOA board so they would hire him for more. I sent him on his way and was able to find a company who came out and replaced the grate for $300 which is all that I wanted done. They lost business because their rep wasn't able to understand that I knew exactly what I needed and kept trying to up-charge me. Just a gross way of doing business, I could see less informed people falling for the scam when they have a simple issue but get convinced by their traveling salesmen read more

William was great, informative and thorough. I feel much better having contacting them!

Will over charge your account and promise better rates. We have noticed excessive deductions from our checking account. We would like to be reimbursed our overcharge payments and end our business relationship. We don't was fast talking just copies of previous charges and refunds for over charges placed back into our checking account. At this point, we have serious trust issues with this company. Thanks read more

do not use this company. they will take your money and not refund it. i sold my house in December but had paid up front for the year. made several calls letting them know to get a refund of my money on months not there and spoke to a mgr months later who said one will be refunded and still no refund. this is the worst company. i now don't even trust that they actually did anything as far as pest control is they can't even keep their word on other things. terrible service. read more

Staff returning inquiries and calls. I never used the service because no one responded to my inquiry.

We reached out to them for problems with yellow jackets getting in our home through a hole in our siding. The first technician was nice but told us point blank that he couldn't really solve the issue because he was pest control and we needed a wildlife technician. He was willing to spray the area for the bees and also spray our home. He then called his boss who offered to send out another wildlife tech for the bees free of charge since we were sold pest control and not wildlife control. They came out the following week and treated the area. They are set to come back out to remove the nest after the bees have died. So far so good with them. read more

The Pest Control Tech Melvin is freaking awesome!!!!! I am giving this review solely based on him. He is super professional and knowledgeable. He took his time! He was very thorough and patient with all my questions and concerns! I hope he remains the tech in our area because I am truly SATISFIED! read more