The good: clean, decent food options including Dunkin' Donuts for coffee for the mamas and papas, large indoor space with lots of activities including ropes course, waterpark, wand scavenger hunt game, arcade, putt putt and a large slide area for the kids. Staff are nice. Rooms are effective and clean. My son had a fantastic time (7 y/o) and the ambience is fun. This is also extremely close to nasa!!! The bad: the most overpriced arcade ever. I paid double for parking due to a a fluke in the system (it charged my arm band with charging privileges AND my credit card both days). This is understandable, however, I wrote a letter to the customer service email saying I was double charged-- crickets. No response at all!!!! And it has been several weeks. That was super crappy! Also the in room coffee is just so-so haha read more

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We brought our family with kids the the lodge in Webster, TX in December of 2024. My wife woke up with multiple bites on her body that look like text book BED BUG bites. The following night we noticed more bites and reported it, showing pictures. My wife never left to property during our stay and it was clear that they happened in our room. They moved our rooms and sent a crew in to clean. This experience very much so changed the experience on the trip. It was very difficult to get through to a person at the lodge after, since everything is automated and the path of communication after you leave the lodge is very difficult. I eventually got in touch with a person who called me and then said that they would investigate and gave me a phone number to text. The person has ignored my attempts to contact them even after someone else on that text line gave me their email address. I have repeatedly tried to work on a solution with them, since we DO NOT want to recommend the Lodge to anyone without resolving the issue completely. I am very disappointed in the lack of ability to communicate with the Lodge since it is now May of 2025. It definitely feels like they have neglected the situation without a serious effort to agree on a resolution with us. Be aware that the lodge is more focused on getting people in the door, but after payment their attention to customer service is VERY LOW. We will not be recommending the lodge to anyone unless that culture changes. read more

Well first I'd like to say staff was very helpful, this location is great, and very new. There are many activities to try out and i recommend the wolf pass. The only thing I'd say is in the future i hope they open a spa for the parents read more

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We were a family group of 6 adults and one child. We spent three nights and four days in the Delux Great Wolf Geyser Suite. The only issue we had with the room was the King bed in our room was very low and not too comfortable. Everything thing else was a great experience. The staff were all friendly, polite and happy to help. My adult kids commented several times that it was a much better experience than Margaritaville. read more

Trash food trash customer service. Do you need to talk to someone with a question? Be prepared to wait at minimum 30 minutes on hold during THE OFF SEASON OF TRAVEL. This happens EVERY. SINGLE. TIME. you have to call them. Don't bother wasting your money at this Disney wannabe knock off. read more

We did a day pass. We originally planned to spend a few nights, but the room photos look like Motel 6. I expected the rooms to look more like fun lodge rooms. Why don't they? And the food options are very minimal, so spending several meals there was not inviting. Good: The staff are all super friendly and helpful. Really. All of them. A++ Not so Good: 1) The website needs to be more specific on what you get with a day pass. It is pool only. Everything else is an additional charge. Maybe you can buy a more-comprehensive day pass but it certainly isn't clear nor encouraged. 2) Daytime food is limited to crappy burgers, pizza, chicken nuggets, etc. Everything has to be ordered via a kiosk (not a human) and it is a hassle. Then you pick up your food in a brown paper take-away bag at a counter. Yuck. It took 15 minutes to get anything- and this was on a regular weekday with very minimal guests. And it's expensive. 3) There is one night-time restaurant that is ok, but it is super slow and under-staffed. Why isn't there a buffet for lunch and dinner? 4) Several of the credit card payment machines for individual adventures, kiosk food and parking don't work. Adventures: Waterpark is great and there's lots of variety for all levels. Super fun. Towels are included and the bathrooms are extremely clean with showers and paper toilet seat covers. There is a pool bar with ultra expensive drinks that sound good but aren't. Water could have been a tad warmer. Bowling is a smaller size and more like lawn bowling, so it takes a different skill set, but kids and adults loved it. Magic Quest is fun but it goes on way too long and is too verbose. My 8-yr old lost interest after about a half hour and was barely through the first part of it. Very expensive. Miniature Golf is not imaginative and blah. Rope Climbing/Zip Line is excellent and intense - but it is for teens or maybe older pre-teens - not anyone younger. Evening Movie in Lobby: 20 minutes for younger kids but draws a big crowd. Great concept. Overall, it seems like a low-scale resort with lots of nickel and dime-ing. The water park is great but the food options really need improvement in a big way. Staff is stellar. read more

Only put a star since I can't put Zero. My daughter left her tablet behind and we reported it as lost with them. When I called they refuse to help, said the cleaning team did not find anything. Of course they didn't they took it home and the company is okay with the employees stealing customers belongings since the employees are not able to afford nice things. My daughter's tablet meant so much to us because it carries her memories when she was a child. Who ever took it I hope your broke stealing self has diarrhea and looses the job. Won't be going to visit here no more, they suck. read more

How could you not love this place? There is so much fun activities. Yes, it can be a bit expensive but the memories are worth it. We stayed an entire weekend and still didn't get to do everything. The magic quest is fun and interactive and the themes in the rooms are fun even for adults. Our only real gripe was the service at the fireside restaurant. Overall, cannot wait for our next trip here! read more

I made a reservation last night. I am now calling the 888-981-9653 and there is no answer. This is the second number on their website that I try to call. I am not even at the resort yet and I already sense the incompetence. The reservation does not allow you to cancel from the computer. You have to call them. read more

Great Wolf Lodge - Resorts Near Me - Webster, Texas

Sitting here waiting for the kids (ages 38 to 2) to wake up. The water park and Magi Quest wore them out. They really enjoyed themselves. And isn't that what it's all about? But you're not here to hear about that, you're here to know what you can expect. I dropped my rating down to three stars because that's what the hotel is. It's a new three star hotel. Very Nice. There was one problem worth mentioning. There were no sheets that fit the pullout in the living area, which I'm guessing was a king size. In the linen bag, there was a twin size mattress pad and queen size fitted sheet. When requested I was brought another flat sheet; the attendant stated there were no king size fitted sheets, even for the king size beds, they use flat sheets. You'd think that if they're gonna sell the room as with a sofa bed, they should have sheets that fit the bed, so that the guest can easily make the bed. And this was the bed the paying guest used, me. Also, there's no microwave in the room. It was never stated that there was a microwave in the room. There is one in the closet where the ice machine is. read more

Clean facility. My kids had a good time . Exciting to have a water park in Houston. Booked a birthday party. Sales was helpful. Great value for what you get. Front desk clueless. Extremely stressful to check in guests. It basically was like thanks for your money, now you are on your own to figure this out. I tried multiple times to communicate that the front desk needs better training on parties. It fell on deaf ears that 'that's sales.' Extremely disappointed with follow up on a customer concern. I really tried to help out a new business that I want in our area. Not sure if we will be going back now. Would rather take my money to a business that listens. Very disappointed. read more

Long lines and little available spaces at some attractions. Except for the food court and the water area, not enough seating. And not enough HELP! read more

Review for the food only--We ordered "dinner" from The Hungry Wolf Food Hall in the park area. It was beyond awful. They mixed several of the burger options around even though we ordered on a kiosk. The meat patties were so overcooked and small that they were indistinguishable from boot leather. The buns were all completely soggy and squishy, which made them uneatable. The fries were possibly left over from yesterday, not sure, but were very stale and cold. DO NOT WASTE YOUR MONEY HERE. read more

Genuinely fun place, but the fun only lasts about a day then once everything is done the stress ensues. Everything is overpriced, and its add ons on top of add ons. The waterpark was what you would expect for an indoor waterpark, the biggest issue about it was the floor of the lazy river was broken in multiple spots. That and the water slide lines had no traffic control and people were clueless as to which line went where at times. Staff were friendly and did their best to catering. Hats off to them. Would definitely recommend this place if you can afford it, and can plan accordingly. read more

They really don't have any order in this place. Check in at 4 pm but you can use the waterpark before check in. I have a large party which includes a one year old and a two autistic kids. We let them know we were here via pre check in the day before, we got here at one to use the park. No problem, room isn't ready. Issue is our room won't and won't be ready until 5 pm. The manager was pretty rude, bald dude with a try hard neck tattoo. With advanced notice they still haven't been able to get our room situated. I get that this is a busy season but quite literally this is what this place is built for, it just is not being managed well. The Great Wolf Lodge in Grapevine was much better with customer service and check in. They never did send us a text--I just went back up to check again. Our room's temp was set to heat and was up very high, definitely felt intentional. They said they would call me back but that's another lie. read more

The amount of hidden fees here and pushing to upgrade every purchase at every turn really ruined the experience here. The food is hard and chewy, which says they've been heating it nonstop, everything, and I do mean everything, is so overpriced. The misbehaved kids in the water park literally jumping on everyone's kids and nothing being done about it, them steal other kids floaties and goggles and pushing them. Nothing was done about it. The story times are so loud with so many people around you, you can't even hear the story, the lines are long and the workers are few. The arcade games stole our chances off our cards, the ticket prizes are such a let down for the kids (1000 for a cheap taco stuffy?) (800 for a bouncy the size of a quarter). The incidental fee they automatically charge you even if you didn't ruin anything in your room, I can go on and on. We really tried to have fun but this place was such a money hungry let down. read more

It was crazy and it was fun in the park and the people were making sure everyone was safe

Pros: The waterpark was small but fun. Magiquest was fun. The story time at night was cool. Cons: - Our room was not ready at 4pm check in and we had to stand around for well over an hour with all of our bags. This was disappointing especially after paying for the most expensive room. - The staff was rude and unapologetic about the room not being ready on time and acted as if we were the ones inconveniencing them, instead of the other way around. - The deluxe great wolf geyser three bedroom suite is really just a suite with an adjoining room. The pics sell it as something different. - They were out of drinks we tried to order, bar closed early, the VR was constantly out of service, the ropes course and playground don't open until 11 which is also checkout time, etc etc etc - The place has potential but seems mismanaged. A lot of the staff seemed unhappy. Overall we had a decent time but for the cost it wasn't totally worth it. read more

Terrible customer service. Be careful when getting information about policies because everyone has a different answers and may encourage you to purchase something with false information. If you have any issues they will spend all the time in the world arguing with you and calling you a liar instead of just resolving the issue. They may also just never follow back up with you at all if that's an option since you may not be able to just drive back and speak with someone. read more

I enjoyed the creativity of the games and the water park. The children enjoyed splashing in the wave pool and in the hot tub. I ordered the Alfredo shrimp pasta and was displeased with the results. The pasta lacked much flavor and was rather bland. read more

If there was a zero or negative then it would be a more accurate assessment. We got a day pass for 6 and the day we went ALL the rides were turned off. 4 of them didn't even have water so apparently it had been a problem for a while. Also the lazy river didn't have enough floats so seemed like only 20 % of thr people could float down the lazy river. Also while there, there was some inclemental weather and there were loss of electricity through the adventure park and no refunds or discounts were even discussed. The package we had had bowling and mini golf and we couldn't do those events. Similarly the outdoor pool and hot tub were closed so everything was limited. It was a very very boring day. We were hugely disappointed and will never go to wolf lodge again. read more

Started off with smashing my thumb with the car door before we even checked in! I walked in just to wash it off hand full of blood I asked Ms.Abby where the restroom was to wash my hands. Ms.Abby was right on it! Instead of just pointing me to the rest room she took care of me! She had two staff members too me in no time to help disinfect and wrap up the smashed finger! Talked to me the whole time asking me about my pain and just trying to make me feel comfortable during the whole thing! They also gave me extra stuff to clean and take care of it for the rest of my stay. After that my family was able to check in with ease! Stayed three days and got 2 pup passes. Very nice and kid friendly! The food was awesome and convenient if you didn't wanna go anywhere. They have meal plans if you choose to do that as well. I loved that a bracelet was used for everything. Didn't have to worry about carrying around a wallet or card just press the band and Tada! They had activities for the kids set up every hour or so as well! Download the app for your stay if definitely helped me a ton! I will definitely be attending there again!! No complaints read more

If I could give zero stars I would... upon check in, I used a gift card online. Which the front desk told me I could not do. No worries, I will use another card. Ended up getting charged twice. Once on the gift card and once on the new card I paid with. When entering the water park, I was so excited to go on the slides. Then I found out they were closed due to weather issues (it was raining). I asked when they would be open and I was told when the weather cleared up. So all day they would be closed. Was not told that upon arrival. Went to find a manager to speak to, no one was to be found. Awful place wouldn't recommend to anyone. read more

Great experience but didn't give me the right pizza ordered Detroit style and got a pizza the size of my hand every thing else was great

The staff was super nice from the lady helping with self check-in (though I loathe the concept) to the late night market clerk who was kind and cheerful even though we did not buy anything. And I found the entire place to be remarkably clean which is incredible given the large number of kids (let's be real - I love kids, but they are dirty tiny humans!). We've been to the location in Grapevine and the Webster pales in comparison. The entire facility feels cheaply made. The water park is smaller. The wristbands double as your room key and parking gate access card and you really have to get your wrist precisely on the access lock to get it to open. If you're wearing a watch on the same wrist, you likely have to take it off to get it lined up to the sensor. I was 70% done with my shower by the time the hot water heated up enough and then I spent the last 30% of my shower, ratcheting the water temperature down so I would not burn myself. The top bunk and the queen bed in our suite made noise with the slightest movement and the queen bed was terribly uncomfortable. My mom came with us and wanted to watch the news in the morning, but the TV kept saying there was a problem with the internet connection so she eventually gave up. If you have small kids and have not been to another GWL location, you will probably have a decent time, but if you have been to another location, I would say the extra drive is worth it. read more

The experience was horrible, especially the restaurant fireside. The employees were very rude to my daughters friends, and they took away their knives so they could not eat most of their food, but the only thing that was wrong was the employees in fireside. read more

I go here maybe every other year, and its a very fun trip. They have an indoor and an outdoor waterpark. I like in the indoor one, they have a huge bucket that fills up with water and splashes down on the victims below. The outdoor waterpark is more water slides, and a bit more for the adults. Normally when I stay here, I just get some PizzaHut but there are some restaurants in the hotel. I would recommend if you have someone to go with, if you went by yourself. You'd probably be a little lonely. read more

Fun place close to Houston. We stayed two nights. PROS: lots of activities for kids thoughout the whole day. Tons of things to keep kids entertained. Good toddler section in water park. Good room, only complaint no microwaves in room. CONS: breakfast was an absolute nightmare! You either pay $25 per person for the buffet or there is Dunkin' Donuts. Dunkin' takes an hour or more to get food then gets orders wrong (happened both morning I was there). The Dunkin employees are working hard but the system just doesn't work. I highly suggest you pack your own breakfast or door dash something. You can't order from a real employee, everything done at kiosk or phone. Parking is $15 a day on top of paying for your room/fees which I think is ridiculous. The big water slides need sinage for what tubes to take to the top and a better line system. It's more just word of mouth on which tubes to take to the top. Tips: pack your own bubble wand for the dance party/night time story time so you don't have to buy a $30 bubble wand there. Lots of kinks but all around good place and I would go back. My 2.5 year old loved it. Hopefully as it's open longer they work out the kinks read more

The water park is small. Kids 2 twelve year olds, had fun but the lines were long. Lazy river is short and crowded. The rooms were cute. I think we had the most fun was in the arcade. We could have just gone to main event or Dave n Busters. This place is definitely suited for the young kiddos. They have lots of activities for the probably 9 and under. Beware that all the lights in the rooms are motion detected!We kept thinking that there was a short and kids thought our room was haunted. They sent engineering up basically to tell us that it was motion detected . I was in the middle of finishing up a work training, so I just had to wave my hands every now and then. My oldest son (30 years old) being blind obviously didn't affect him. I would say it's definitely more of a hands on staff , interactive , high energy staff! You get wolf ears when you arrive and have to howl! We stayed in the Wolf Den Suite, which was really cute. It had a bunk room that was almost closed in with a window almost like a playhouse. It looked like you were in the woods. Then there was a queen bed and couch pull out. Overall we really liked it. However, we think the kids were a little old for the activities. We definitely prefer Kalahari. But, for the little ones, I highly recommend. Oh it also had a wave pool, again not very big. It was close to home, so that made it easier on travel. What else I thought was very caring and sweet was when I called about the lights, I had mentioned my oldest son and his disabilities. When I did she asked if I told the staff at check in? I said no that my husband checked us in. She said well if you happen to come down that they would note it on our account and something with his wrist band, so the staff would be more accommodating and patient during his stay. That was a plus . All of the staff, were very professional, down to earth and really helpful and fun! Overall if you looking for a more intimate setting for a young family! This is definitely the place to be! read more

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Over priced. We booked not knowing what we were getting. Total booking cost was $1900 for a two night stay and ultimate fun pass.. Once booked. We get a check in time of 4pm for the first day, leaving a few hours to do anything. We also got a check out time of 11am on the final day. Leaving us little time to use the room if needed. The two night is literally 2 night. The suck up any in between time they can. There was a 48hr deal I tried to use but the website wasn't working. Talking to services , chat and tried to email. No help or no answer after the fact. The room was par, the pics on site make the rooms look more kid friendly than they are. There was no microwave and we were short a blankets (they did bring some up when requested) The pool area was nice but over crowded. Couldn't get seating for our crew. Lines for the slides. Were long. Roughly 30min minimum per. Felt like most the day was Wasted waiting for a turn. Lifeguards were great. They had every area covered. The rope, climbing area was the same situation. Took 1 hr to get into the ropes, line was slow. Was fun, once we got in. Bowling was fun. All 10min of the game. We waited in line about 10 min for a turn. And the game lasted 10 min. We purchased the unlimited bowling. But the operator would only give us coins for one turn. We then had to go back, get more coins and. Wait in line again it was horrible management. The mining seem to be the only thing we have no complaints about. Just no clarification on which bags give the better fossils, rocks . We purchased 3 small bags but were unaware they just had the rocks. We then had to buy the family bag after asking how to get the fossils, etc. The magi quest was great. Everyone loved it.. got jammed up from everyone trying to play at times but was worth it. Food was decent. A little higher priced but expected. All in all By the end of the trip we ended up paying around $2300 for two night's. Not nearly worth it. It was over crowded which didn't allow enough time to get what we played for. Poorly managed with the unlimited options. read more

Waterpark was great. Paid $15/day for parking. Food at waterpark is decent but not always fresh. Passes are a rip off but kids seem to enjoy the adventure park, waterpark, and arcade. read more

Came for my sisters birthday and I have many things to say, the majority being good. We arrived around 1:35 and was told that we couldn't check in till 3:00, although we were actually able to go earlier,. while we waited we ate at the resturant that was in the very well decorated Adventure Cave, the food was fantastic but quite pricey. We had got the Pup Pass which included so many activitie like 5$ at the arcade, or 20 credits, A moderatly sized cup of candy we could pick out, one scoop of ice cream, free swim goggles, and a free build a bear! They had many things to do, an obstacle course, mini golf, the indoor waterpark and pool outside, a magi quest game, which was a fun game with toy Wands and you had to find little things around the lobby and Adventure Cave, which was very thrilling, and multiple events in the many lobby area, like a storytime, free balloon animals, and other things. I would very much recommend coming to this location because it's very local in the Houston area, and also the employees were very kind. Another amazing thing was that almost always there would be people cleaning up the rooms, so that they will always be ready and fresh for the next group of people. I 100% recommend coming to join the Wolf Pack read more

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It was my first time at wolf lodge. The stay tho was not what I expected there was a power outage til 3 am and we paid for a 1 night stay. What was the point of paying for a night if we were going to be without electricity anyway. No light , no air conditioning, no tv or Wi-Fi getting hot in the rooms. Horrible that I paid to sleep out in the lobby having to bring out pillows and blankets to sleep I have a 1 year old still in diapers so it was horrible having to go out of the room just to change him it was bad and not worth the money. If I knew that something like this would happen I could have just paid for a day pass. Not having back up generators for the rooms is bad not having ventilation for a couple of hours is bad and all they want to offer is for a day pass. What should be offered is something to make up for the night that was ruined. If that was the case I could have stayed home at least it would have been free. It's not right that I paid to come sleep in a hotel with no electricity. Its not cheap either all I did was throw my money away.It is not our fault as paying customers to deal with this. read more

We were all excited to finely go to GWL Webster, Tx. But we were greatly disappointed! We have been to the other location in Grapevine and the rival in Round Rock. The room was clean and comfortable. But every thing else was pore and overrated. Customer service was very lacking. We went to the water area the life guards were not paying any attention to the kids jumping off the edge in the wave pool and one of them landed on me. I brought it to there attention and nothing was done about it. I even told told the head "life guard". The life guard at the wave pool was talking to her friends in the water and acting as if she was on a fashion run way or tight rope. Then we get out of the pool to rest. A lady seating in front of us brings out a bottle of wine and opens it. Continuing to pore some and drops it. Luckily it didn't brake. Once again I brought it to the attention of some employees, and showed them pictures my wife took. They said they would notify someone, nothing was done. Are 3 day stay changed very quickly to just one night. We will NEVER stay or return to Great Wolf Lodge! read more

This was my first time visiting Great Wolf Lodge in Webster TX, and I'm extremely disappointed with how my situation has been handled. I checked out early on March 23, 2025, around 7:00 AM, and later realized I left behind a very sentimental piece of jewelry near the sink with the paw print on the mirror. I called the very next day, March 24, to report it and was told to complete a Lost and Found form. Despite checking out less than 24 hours prior, I was informed that nothing had been turned in by housekeeping. That is deeply upsetting, especially considering how important the item is to me. The fact that I acted quickly, provided detailed information about where the item was left, and yet it still has not been found or returned is incredibly frustrating. It completely overshadowed what could have been a good experience. I trusted that my belongings would be handled with care and honesty, and unfortunately, that trust was broken. This has left a very negative impression, especially for a first-time guest. read more

Water park was so enjoyable sky rail ropes coarse so fun! Ate at Fireside food was amazing! Mastered Magiquest! read more

Great Wolf Lodge - Bigfoot pass - Resorts Near Me - Webster, Texas

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I was hesitant going to Great Wolf in Webster based on the low reviews. I was concerned that after giving GW my credit card that I would be unjustly billed at every given opportunity. However, I was quite surprised starting right at check-in. Here's what went very RIGHT: 1) We checked in at noon, and the front desk clerk announced "Your room is ready now. You can go ahead and get settled in." Check-in wasn't supposed to be until 4:00 so we were pleasantly surprised at that. Then the thought occurred to me -- based on the reviews -- that maybe the early check-in was a way to bill me for early check-in or even an extra night. But, no, they said it was free. 2) I thought we were going to have to pay $60 for two cars' parking for two days. However, parking was free with the promo code we used. Another good surprise. 3) Staff in the hotel halls were particularly friendly -- so much so that I could only "blame" management for telling all staff to greet customers in the halls when passing by. One staffer even grabbed a cart for us and wheeled it inside when he saw us struggling with all our luggage. I suspected he wanted a tip (and maybe I should have given him one), but he didn't stand around with his hand out at all. He helped and moved on with his day. 4) I appreciated the freebies: all the events in the lobby, the free Wolf ears, the free birthday button. 5) I did not appreciate being unable to bring my little overnight suitcase on wheels into the water park so we could shower and change afterward. Staff made me leave it outside, and then it went missing when we came out of the water park 7 1/2 hours later. However, the water park manager brought me a towel and told me they were reviewing security footage. They found it with security in about 20 minutes. I don't know why folks can't bring little suitcases in like that for showering later on, but I appreciated that they quickly fixed the problem. I also appreciated that they did indeed allow outside food in the park, much to my surprise. You guys should probably update your sign at the park entrance to indicate more specifically what food can and cannot be brought in. They just told us no ice chests and no glass. We brought in sandwiches, chips, protein bars, fruit, milk, pumpkin bread, etc. with no problem. 6) I was double-billed for adding a cousin to our room for one day at a water park. I was billed $50 for the water park pass for one day as well as $97 for a Wolf Pass (with Wolf tax). I thought this was going to be a pain in the neck to reverse the double-charge; however, I texted Willow (your point of GW contact via text during your entire stay) and within about 30 minutes, they had credited my card. I do suspect (based on reviews) that there may be a problem with over-billing/double-billing, but I appreciated the efficient correction. Just keep an eye on your credit card bill after your stay. 7) The promo code made the price for two days at the water park and one night's stay a VERY good deal. I would definitely recommend to others to watch for those promo codes. All those complaining in the reviews that they spent $1500 to $2500 dollars... well, you're not doing it right. Bring your own food. Go when there's a good promo. And don't buy everything there is to buy. That's how you do it on a budget. (We spent $127 for six people to have two full days at the water park and one night's stay. Yes, that was with taxes and fees.) read more

We had a fantastic time!! Our favorite thing was the Magi Quest. My niece completed it and was able to do the Master Magi ceremony. We also enjoyed the mini bowling, mini golf, ropes coarse, and arcade! The staff is so friendly and enthusiastic, they have a lot of energy and really try to get the kids engaged during the activities. We liked the crafts, bingo, and bubble dance party! We didn't spend as much time in the water park but did the wave pool for a little while. We liked the easy ordering of food and drinks with the app. We did breakfast each morning at Dunkin on site and did lunch at the Wolf fast food style restaurant. We did most dinners at the sit down restaurant and thought the food was really good there. We ended each night with a movie in our room. We spent 4 days there and didn't leave once, it was a great mini vacation. read more

Although, it has a lot to offer by way of fun for your children, BEWARE, if an incident happens. I was there with my grandchildren, two of which were 10-year-old girls. While they were playing in the wave pool, another little boy that we did not know, grabbed both of their breasts and squeezed them. My girls were traumatized. They came to me crying and disturbed. I calmed them down and looked for a manager. I found the manager and reported the problem. They promised me they would pull the footage from the camera. I located the little boy that did it (he looked to be around 12 years old) and pointed him out to management. They simply talked to him and his parents and then allowed him to continue to play with the other children including other girls. When I asked why they would not exclude him from the park, I was told that his family spent a lot of money to be there, as if I did not! I had no idea that Great Wolf Lodge measures such deplorable conduct by how much money was spent. I spent over $2000, but that is not the point, the point is that Great Wolf Lodge just sent a message to two young girls that the fact that their bodies had been violated means nothing. They will always remember that for the rest of their lives that a violation of their bodies was minimized by authorities and adults. SHAME ON YOU GREAT WOLF LODGE! I immediately left the place, because I didn't want them to have to be around the young man that assaulted them, how could they relax and enjoy themselves watching the boy that just grabbed their breast and assaulted them! Great Wolf Lodge said the boy told them that he "accidently" touched their breasts. How do you accidently touch two different girls' breast within seconds of each other? They didn't bother to even look at the cameras. Why have cameras if not for a reason such as this! I would think this is the very reason why you would have cameras. How do they justify minimizing this incident. I am a criminal defense attorney, and I can tell you this is how it starts, this little boy just got away with something and we can only imagine what will come next. Great Wolf Lodge should be very careful, because if something like this was to happen again, they have been put on notice and could be liable because the message they send is: 1. We will not protect your children and 2. This type of conduct will be ignored and accepted by this establishment. WATCH YOUR BABIES AT THIS PLACE! read more

We live in Houston so the location is close to us. We were really excited to take our two kids. We have a 7 and 5 year old so perfect age. It's definitely for small kids because older kids will get bored easily. Food review-prices are normal just definitely not the best food. Typical food like burger,pizza options. Room review-we had the wolf den suite with the bunks.entering it was freezing at 64 degrees,it was clean,the bunks are definitely small but good enough for our kids. Waterpark-the wave pool is very small. The big foot pass was closed and the bucket at waterworks never filled or I guess it wasn't working our stay.For the slides our daughter is right above 42 inches which we measured at home and they measured at the front door entering the waterpark to put her bracelet on. So 3 of the slides were fine the gentlemen were actually nice.Once we get to river canyon ride I can tell while waiting the young lady 1- hates her job by her face 2- is definitely in a bad mood because she even had her head down on the rail at one point.She honestly looked frustrated and once we get to the front she measures her and tells us our daughter can't ride. And don't get me wrong I get the rules and I explain to her she was measured and she already rode the other rides and she tells me that there was already another problem with another parent that day and that sorry those were the rules and literally leaves me talking,roles her eyes and goes back to the ride. I didn't make a scene and left it alone and saw the ruler there and measured my daughter and she was right at 42 on that ruler but if that is going to happen great wolf,measure at the bottom when entering not after you waited the line and get all the employees on the same page and a good attitude. The young lady working waterworks was exactly the same. Screaming at the kids and parent and frustrated with her job. I get it,it's hard dealing with excited kids but in my opinion,you should know that when applying! After that my kids only wanted to stay at the outdoor pool and that's what we did. So really didn't enjoy the waterpark. Indoor activities-they have cute Halloween decor right now for the season.(the ladies that do the monster bash are great only video I'm posting) Ice cream shop was decent 5$ a kids cone. The activities are in the middle of the resort like putt putt and ropes course. So you will see the walking in adventure park. I don't know if other great wolf resorts are bigger but this location is small in my opinion. I don't understand what families that stay a few days really do all those day. I definitely wouldn't stay again a day pass is more than enough! read more