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Webster, TX

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SpringHill Suites by Marriott Houston NASA/Webster

3.8 (73 reviews)
ModerateHotels
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Damaged entrance door

Incredible failure. Beds are worn out. The ac is ancient, ac never went off, and never cooled the room properly. I had to take the lid off the toilet to jiggle the valve. The hallways were hot and they had large fans there the whole week, not running. One of our party never got his electronic key mechanism to work. At one point the power cycled off and on and a lady riding the elevator exited wide eyed - like - what just happened. Early one morning there was water spraying out of a valve on the building right onto a Porsche SUV. Disappointing stay all around.

Double Queen room
Chencia C.

I stayed here for three nights when the AC unit in my apartment complex went out. I found this place by using the Marriott app, and it was the nearest location to me that was within my budget. It was under $100 a night, $103 including taxes and fees. Check-in was quick and painless. I had a queen double room on the second floor. Pros: The barn doors on the bathroom were a cute upgrade. I enjoyed the glass shower, and LOVED that the toilet was behind a separate door completely, with its own sink. The shower had great water pressure and got super hot, which is my preference. The A/C worked VERY well, and was already on when I got to me room. The bed was comfy and the sheets were clean. No weird stains or hairs on the pillows. The sound insulation was great; I didn't hear a peep from my neighbors the entire stay. The pool area was clean and there were designated towels for the pool provided. The breakfast was pretty good as well. Everything was grab and go, so it was the usual continental fare, but there were also individually wrapped, hot breakfast sandwiches, and oatmeal. The sandwiches were my favorite because they had real eggs on them. Also, you need a guest key to use the stairs, and the parking lot is well lit at night, which gave me an added sense of security. Cons: The door handle to the shower room was broken. (See picture). We had to leave the door cracked or the person inside would be trapped unless someone in the room let them out. There were curly hairs in two of the three large, bath towels. (I was able to get replacements quickly by going to the front desk.) The legs on the luggage rack were broken and it looked like it would collapse under my suitcase. The refrigerator would not stay cold. It was on two hour cycle and then it would go off again. The ice machine on the second floor was out of service. The laundry machines are coin-operated but they couldn't make change at the front desk. The housekeepers never came in due to covid so you either run out of stuff or go down to the front desk to get more. The pros outweighed the cons, and I would stay here again if I had to.(3.5 stars but I rounded up because covid has changed many things.)

Separate shower area
Diane T.

This hotel is amazing! More like a Hilton with its amenities! Hotel manager gave us a wonderful room after asking us what we wanted (something away from elevator and not too high up). We walked in to a huge suite! We love the separate toilet and shower areas especially if you have kids! We will most definitely come back here again!!

Kelzee P.

The front desk staff was pleasant. The quality and cleanliness of our room was HORRIBLE. There was dark hair on the toilet and on the bathroom floor. Our glasses were dirty. The bathroom baseboards were disgusting and appeared to have NEVER been cleaned. The bathroom grab bar has rust that has dripped and stained the tile. The sofa had white stains on it. There were white smears on the wall above the TV and above the headboard. The bed was NASTY and EXTREMELY uncomfortable. The sheets were so thin you could clearly see the mattress and pad (that was too small) on the bed. The mattress was old and has seen better days (the mattress had been flipped). We didn't request a room change because we checked in, dropped our stuff off and returned late. My husband is extremely sick with cancer and aand was exhausted and didn't want the hassle. We both woke-up every morning with a backache. On Christmas morning I went down to get something to eat and the English muffins were hard as a rock. A guest next to me also commented on the stale of the breads and said toasting doesn't even help. I told the staff member standing nearby about the condition of the bread and tossed mine in the trash. My mother stayed in a room across from us and said a lamp wouldn't turn off because the switch was broken and that she had a coffee pot, but no basket with coffee fixings. There are stains on the carpet outside of the 4th floor elevator. We stayed at your hotel the same time last year and had a nice experience. This experience was a STARK contrast to our previous experience. The room rate was a lot less, this may be an indication that there is new management and with lower standards. My brother paid for my mom's room because of her limited income, what a waste of money for both of us--so between the 2 rooms we spent nearly $500.00!! We will not be returning to this location. I took several photos of our room's condition, including the OLD mattress and will be posting my review on various consumer/travel sites.

Josh N.

This place is great! I stayed in a King room. The bed was super comfortable, and the room was very quiet. Everything in the hotel seems brand new. Even the elevator was smarter than me. The bathroom is divided into two rooms; One for the toilet, one for the shower, so you don't get confused which is which. It has a very nice work station that is convenient to use and doesn't face the wall, making you feel like you're in trouble for talking in class. Within walking distance, even for a fat guy, there's restaurants and a movie theater. The front desk guy suggested I go to Twin Peaks for dinner. I didn't, because is weird to eat food in front of scantily clad women. That doesn't help my self esteem. Great hotel to stay at! Could not have been a better stay.

Double queen bed suite :)

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Ask the Community - SpringHill Suites by Marriott Houston NASA/Webster

Review Highlights - SpringHill Suites by Marriott Houston NASA/Webster

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Hampton Inn & Suites Houston/Clear Lake-Nasa Area - Guest room

Hampton Inn & Suites Houston/Clear Lake-Nasa Area

(47 reviews)

$$

Clear Lake

We had an extended 10-day stay at the Hampton Inn & Suites at 506 W. Bay Area Blvd. after our…read moregrandson was airlifted from Clear Lake Regional to Memorial Hermann Children's Hospital in Houston. This unexpected and difficult situation brought us from Plano, and we could not have asked for a more caring place to stay during such a stressful time. From the manager and front desk staff to housekeeping and the amazing breakfast ladies, everyone was incredibly kind and compassionate. They prayed for our grandson, asked about him every day, and genuinely cared about how he was doing. It felt much more like staying with family than staying at a hotel. Our room was exceptional and kept beautifully clean throughout our entire stay. The bed had a new, extremely comfortable mattress, which made a big difference after long and exhausting days at the hospital. The breakfast was delicious every morning. The biscuits and sausage gravy were especially good and quickly became one of my personal favorites! The entire hotel was clean, welcoming, and comfortable. I would give this Hampton Inn & Suites a 5+ star rating without hesitation. When we visit our daughter, son-in-law, and grandsons in League City, this will always be our first choice for a place to stay. And, most importantly, our grandson received wonderful care from the amazing surgeons and nurses at Memorial Hermann Children's Hospital. He was able to go home feeling good and with a very good prognosis. We are so grateful for the kindness and prayers we received from everyone during such a difficult time. Thank you to the entire Hampton Inn & Suites team for making a challenging 10 days feel a little more like home.

I booked a 2-Queen Suite with a kitchen for 5 nights. However, the kitchenette has a serious safety…read morehazard: the electric cooktop is completely loose and detaches when the dishwasher is opened. Additionally, the kitchen is missing a cookware set and has an incomplete set of flatware.

Holiday Inn Express & Suites Houston Space Ctr - Clear Lake - What's with all that empty space right there?

Holiday Inn Express & Suites Houston Space Ctr - Clear Lake

(34 reviews)

$$

Clear Lake

We booked this Holiday Inn express to be close to the way to Galveston and although we could've…read morestayed with my family in SW Houston, everyone knows that Houston traffic is terrible lol. So to Webster we went, to be closer to the Texas city, la marque and Galveston bubble and not having to fork over Galveston hotel prices. We love the clean rooms, easy check in and free breakfast that is pretty good for the price point, nothing concierge or fantastic but it's a safe place to eat eggs, protein, bagels, coffee and cereal and get going. Furthermore, we always appreciate the safe well lit parking and the fact it's close to target, the mall, lifetime gym, and Sam's club and Costco made it a win for our family as this is all in our bubble back home. Front desk was very accommodating and welcoming and we even peeked a hot tub and pool for those daring enough to get in the water during the winter freeze. Overall, we appreciated this spot and look forward to returning if we ever are in the vicinity of the NASA/Clear Lake/Webster bubble!

Seems like this place was just under renovation not too long ago and the furniture is all…read morescratched. My room was very muggy. I got greeted as I came in and checked in but after that, no one really spoke. I guess it's a Houston thing. What I stay here again probably so only if my other hotels are booked this would be my last place that I would book. The pool and hot tub look nice never got in it but at least they were working. The breakfast is what you would expect from a IHG property just the basic stuff which is OK if you're into that, but I'm not so I just go out to eat.

Fairfield by Marriott Inn & Suites Houston NASA/Webster - 2 queen room

Fairfield by Marriott Inn & Suites Houston NASA/Webster

(9 reviews)

Clear Lake

We used to be devout Holiday Inn Express stayers but recently we stayed at a Fairfield Inn & Suites…read morein Little Rock, AR and loved it so we switched hotel brands. This Fairfield Inn & Suites was so similar to the Arkansas one! Love the clean, new, crisp modern look. We picked it because of the proximity to EVERYTHING. Seriously, it is so close to everything we wanted to do. I might start this review with my main negative since it was at check-in. (Get it out of the way and move on to the wonderfulness of this hotel.)My husband booked a 3-night stay for one of our kids and I to have a little staycation here, something we have never done before. Upon arriving, the lady at the desk was very... curt... with me when I said check-in under my husband's name. She asked where he was (because he apparently never added me to the reservation, something he never thought to do since we have NEVER DONE THIS BEFORE.) Anyways, without even saying another word to me, she was shaking her head and got on the phone. I didn't even know she was CALLING HIM until she (curtly again) said, "You're not going to be able to check-in unless your husband answers the phone." So I texted him to pick up. Luckily, she was able to verify with him that I wasn't a psychopath checking in under his name. Needless to say, checking in was not pleasant and didn't sit well with me. I felt treated like a child. Sigh, ok, I vented that frustration.... Now onto more positive vibes. Like I said, the hotel is gorgeous. Our room was on the first floor not far from the lobby. When we stepped into our 3-day sanctuary, we were shocked with how HIGH the ceilings were! I would guess they were around 12ft tall! The 2 queen beds were super comfy and we slept awesome! (WARNING: The corners of the bed platform stick out a good 3 inches at the foot of the bed. This was hidden by the poofy comforter and while walking by, I hit my shin on it and went down like I was shot. MAN!!! It %#$&-ing HURT!!! Anyways, the bathroom was clean and the shower was amazing. They have built-in shampoo, conditioner and body wash which is so much nicer than the mini bottles hotels used to give out. I have to say, I don't recall hearing any other guests while in our room. Super quiet hotel. We usually bring our roku to hotels so we can watch Netflix, Hulu, etc. but luckily we didn't even need it here! The TV had Netflix on it!!! All I needed to do was scan a QR code and I was logged into our Netflix account in mere seconds! One of the reasons I like this hotel brand is for the included breakfasts. Now, I DO oh-so-much miss my beloved cinnamon rolls from Holiday Inn Express but the breakfast here is pretty good as well. They had make-your-own Belgian waffles, (2 mornings they had) scrambled eggs, sausage patties, biscuits (one day with gravy too), our last day they had Sausage, egg and cheese croissants breakfast sandwiches (WHICH WERE SO AMAZING) along with little spinach quiches. These hot items were in addition to the usual: oatmeal, toppings bar for oatmeal including: granola, pecans, chocolate chips, Craisins, coconut flakes, etc. various cold cereals, variety of yogurt, bread for toast, English muffins, one day they had bagels, blueberry muffins and some fresh fruit (bananas, mandarins, apples). The coffee was (sigh) not good. Their normal coffee was a BOLD variety and in my humble opinion, it tasted burnt... like they brewed an ashtray. I switched to the decaf, which was a blond roast and tasted MUCH better (tho, minus the caffeine). At check-in I was told breakfast was 6-9am but it was literally still out every day well past 9. This hotel has a decent fitness room (which I didn't utilize this trip) with several cardio machines (each with individual TV screens!) and a cable weight system. (I don't recall seeing free weights but maybe they weren't visible from the door). The indoor pool was utilized by my child every. single. day... even 2x in a day, one of our days. Like another reviewer said, THE POOL IS COLD. Despite bringing my suit, I didn't go in... I don't like cold pools. My kid would jump in and be freezing for a bit and get used to it. Similarly, the pool in the Little Rock Fairfield was ice cold too. I guess I don't understand why Fairfield's indoor pools are so dang cold. It's not enjoyable. Even in the dead of summer I don't want to jump into an ice bath of a pool. No one else was ever with us in the pool so it was all to ourselves. Aside from the check-in issue, the staff overall were friendly. We even interacted with the check-in lady several additional times and she was fine. No rudeness anymore. All in all, despite the unwelcoming check-in, cold pool and ashtray coffee, we LOVED our stay. My husband wants us to do a family staycation here so he can experience it too!

As a Marriott Bonvoy elite member usually greeted with gift at checkin which I saw another guest…read morereceive but they treat guest who use point to book rooms differently, 2 hrs before pool closing there were No towels by the pool, treadmills are non functional in gym, room are very dark not enough lights including nonfunctional desklamp, and bathroom baseboards very dirty in the room. The room was quiet and beds comfortable. They do have a good complementary breakfast including Texas shaped waffles.

SpringHill Suites by Marriott Houston NASA/Webster - hotels - Updated October 2026

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