Great service experience. Mini was very helpful and professional, and the service technician did an…read moreexcellent job diagnosing the issue. They clearly know how to work with extended warranties and helped get everything handled smoothly. They also provided a loaner car while the work was being done, which made things much easier. When I picked the car up everything was ready and running great, and they even took care of recharging the A/C so it's working perfectly now. Very happy with the service.

We had an excellent buying experience with Rustin and all the staff at Subaru of Jacksonville…read more Everything was low-key with no hard pressure to buy or finance with the dealer. It was a pleasant, peaceful and friendly experience. The Crosstrek is comfortable and drives beautifully. We would return to this dealer for future cars.

DO NOT COME. they will lie to you over the phone and tell u one price to come in and change it when…read moreu come in

COME HERE FIRST!!! I seriously wish I had! These guys were so wonderful to work with. Kenny…read moreshowed me around the lot and was super honest and upfront about everything they had. During our test drive, he let me test everything - the brakes, the speed, the convertible top, every button and switch. He did a great job of answering all my questions too. I also worked with his dad Ben on all the paperwork. Seriously love that they've got a father-son team there. Ben was also very honest and easy to work with, and I feel I got a fantastic deal on the car I went with. They had me in and out in less than 2 hours, and even fed me lunch since it came in while I was there. Love this place, and highly recommend Kenny, Ben and Empire Auto if you're looking for a quality used ride!

Any consumer that has purchased a vehicle from PC Auto sales and didn't receive their deposit back…read moreor they was sold a lemon need to take them to court this is a civil case you will win 100% I'm still waiting on my monies Denise Matt very are liars and thieves what goes around comes around God is watching

my bestfriend had brought a car from them... these people are scammers. she got a car and the…read moreengine light came on she took it back to get it fix and come to find out they kept the car because it was an owner actual car and then lied and told her it was because her income was not verified but it was they tried to say she lied on her paper work but she did not. michael told her she will get her money back but denise the lady car who they gave her stated she could not. we are taken this to court and following up with bbb. denise is still riding around in the car they so call car the gave me with my insuance and tag!!!!!!!!!!!

Everything went smoothly. The process was clear, and there was nothing hidden. I really appreciated…read morethat

Went on a Sunday for a test drive. The dealership was open with plenty of salesmen available…read more Had a good experience with Vadim, polite and professional. Depending on what vehicle you are looking for, your experience might vary as not all models are readily available there.

The BEST auto dealership in Jacksonville. My parents and I drove around to 4 other dealerships…read morebefore finding Auto Boutique. They were extremely kind, professional, and caring. They listened to our exact requests and did everything they could to get me leaving with a new vehicle the same day. I could not be happier with the service I received and with my new car. Bogdan was extremely helpful during the paperwork process. I can't remember everyone else's names but everyone we met and spoke with were amazing. Pricing was fantastic and they worked with us on financing. Any vehicle I need in the future, will be purchased through them. (Photo is after purchase since it was storming the day of)

Reached out to communicate on pricing and they told me prices were firm (Sorry if I'm going through…read morea dealership, I want to feel like I got a deal.) They also told me their price is the lowest in the market within 100 mile radius (which is a lie) it is also NOT below market price like they keep stating. Came here for the reviews and lots of people say the same thing and WORSE. So glad the customer service was a turnoff because the inventory at this dealership seems to be awful. No thank you! I dodge a bullet on this one, fewf

This CarMax location has a great selection, I came to see the Porsche's. Great quality and…read morecompetitive pricing. Shonna was great help from the sales team! I surly would recommend!

I had an excellent experience with this Carmax on Atlantic Blvd!!…read moreMy sales person was Robert and he was awesome! I felt the whole process was probably the most transparent auto purchase I've ever had. I was able to check out several different cars and never felt pressured at all. It took me several visits and some browsing on the Carmax website. I found the car that checked all my boxes and it was close enough to Jax that shipping was free!! Once it arrived I test drove it, and again there was no pressure to buy. Robert was very knowledgeable and so patient with all my questions! I decided to purchase the 2020 Hyundai Santa Fe and ended up trading in my 2016 Kia Sorrento (wasn't planning on that but they gave me a fair value) There are no hidden fees, or any "bait & switch" like most dealers do! There is a dealer fee, but it's not a huge mark-up, considered the car meets their stringent standards and they are a business, so profit is not unreasonable. Overall the process was streamlined and straightforward. I didn't have any issues with my purchase, and I would definitely recommend checking them out if you're looking for a pre-owned vehicle. I think their customer service is very good! Everyone I interacted with were knowledgeable and helpful! I've had my car since February and I absolutely Love it! Thank you CarMax!

Had such a great experience getting a car with my mom! Huge thanks to Will, Chris, and Tim for…read moremaking it smooth, fun, and stress-free. Will kept us laughing the whole time--seriously hilarious and made the whole process way more enjoyable. We saw another review that said he is invited to their bbq, and we couldn't agree more. He's invited to our next one as well. Chris was incredibly genuine and helpful, really making sure we felt comfortable with everything. And Tim, the manager, worked fast and efficiently to get the deal going and got my mom financed quickly without any hassle, especially a process that tends to be full of anxiety for us normally. We left feeling confident and taken care of. Couldn't have asked for a better team--thank you all so much!

This is my second time coming to the dealership since I bought my 2024 A-Spec Integra-- I drove…read morefrom Orlando in spite being near multiple Acura Dealers. I again drove to Jacksonville for the follow-up service. There was a misunderstanding about my service interval (my misunderstanding)-- Maris (service attendant) and Merrick (service manager) took care of me anyways-- THAT is why I keep driving 160 miles one way to go to Duval Acura-- Sales (Alex Coble-- the MAN!!!!) and the Service is impeccable. I've had some miserable experiences with dealers-- especially in FL-- at Duval they are all candid and direct-- They don't use sales gimmicks to trick you into anything and try to work with you-- regardless of the situation-- Great team-- I don't know what you're doing, Duval Acura-- but whatever it is you're doing it RIGHT-- I believe so much in my experiences that I've done some LONG surveys just so I can show how appreciative I am of their customer service-- Not to mention my car is awesome-- Yeah, it is CLEAN! SALES--Alex Coble SERVICE--Maris and Merrick

I have had my van serviced here for years. I recently had a check engine light come on and a…read moremessage about service shifter. Basically we could crank the van but not put it in gear. We googled and found it is possibly the CAN bus connector behind the glove box. We took the glove box out and all of a sudden the shifter was working, but the check engine light was still on (we don't know if it was a loose wire or what). So we drove it straight to the dealership to see we could get it scanned and into service. We were told by a service advisor that they are booking out a week for service. We agreed to book the first open time, but by the time of the appointment the check light went off and hadn't had anymore problems. We dropped it off anyway the Saturday before the Monday appt, just so they had first thing in the morning. I called before they closed and asked if a technician had looked at it or if they were able to get it to happen again. The service advisor then proceeded to tell me that yes I made an appt, but that was just to drop my vehicle off. It was going to be another 4 to 5 days before a technician would look at it because there are about 30 to 40 vehicles in que before mine. So when did making an appointment for service, start being an appointment to drop my vehicle off and hope it is looked at within the next week? If this is how this service center runs now, I will take my van to another dealership. I talked to the dealership I bought the van from and asked about their appointment process. They told me the appointment is with a service advisor and then sent to a service tech and most of the time it is looked at on the day of the appointment, especially if it's a morning appointment. They were shocked when I told them what the service advisor from the other dealership told me. They said that is not how it works at their dealership. So is it this service centers new way of doing things or is it the service advisor way of doing things. Note this is the first time with this service advisor because my regular own was not there.

brought my vehicle in for service under my Stellantis X68 Maximum Care extended warranty. This…read moredealership forced me to pay an out-of-pocket "diagnostic fee" to get my car back.I contacted the corporate Stellantis Warranty Department directly, and they explicitly confirmed that this diagnostic fee is 100% covered under my X68 plan. They told me I never should have been charged a single penny by the dealer.This service department is double-dipping--charging both corporate Stellantis and the customer for the exact same fee. It is completely unethical and potentially illegal. I am currently filing a formal dispute with my credit card company and reporting them to corporate executive referrals.Do not trust them with your vehicle or your wallet. Avoid this place at all costs.

Tony and his team were great, fixing the fuel pump on our Z71 timely and for a reasonable price…read more Highly recommend auto repair shop. Feels great to also support a reputable local business.

Great place to take your hybrid car my daughter live in Florida and she takes your car over there…read more Great people to know.