Fast, easy. However, price was bottom end of Blue Book, but still higher than CarMax.read more

I got what I expected. A mechanically sound vehicle with some normal wear and tear. I am a little…read moredisappointed with the quality of the detail work. It looked like the detail department rushed through the wash. No buffing of the paint was performed and an abrasive chemical was sprayed on most of the interior plastics, to include the instrument cluster, that left some mild pitting. Having the car delivered was awesome. Not having an included carfax report was disappointing. Overall the experience was ok, but I am not sure if I would go the same route next time.

Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

My experience with navy federal credit union was always horrible. My direct deposit work check and…read moresocial security deposit are always put on hold for five days or longer. They lied to me about free checking, they charge me over $10 a month. I called them and the customer service are rude and they will hangup on you, Right Mrs. Samantha. Don't become a victim join a real bank. Navy federal credit union is HORRIBLE. Stay away from navy federal credit union. Horrible business. ​

This has to be the worst credit union, Navy federal credit union. They will lie to you 8 out of 10…read moretimes. They hold my deposit for six days or longer. That's my social security deposit. They lied about free checking and charge you $10 a month. They don't care about you whatsoever. Go and start with a real Bank not this credit union. Customer service on the phone is horrible right Samantha. Don't become a victim. Stay clear of Navy federal credit union or your go down like a sinking ship. Horrible just horrible.

The worker was trying to rush to get off the work on Friday,keep looking at her watch, doesn't know…read morehow to do her job,not very patient with customers, keep telling customers it's their mistake, very frustrating experience . Not helpful.

Don't buy a car here. Worst place to do business. They will call you multiple times, harass you and…read morethreaten you when you're behind a few days on a bill. Everyone in the collections department should be fired. Totally unprofessional and inconsiderate! I won't refer anyone here and I won't be back. There are much better car lots in Jax. Don't buy here, you've been warned!

This company used to be much more professional and reliable when Nico was there! Since he left…read moreseems like PMS'ing women are running the place now! I'm always at odds, getting into arguments and more over simple stuff! I've had it out at least 3-4 different times with the lady over collecting the payments. I've been a customer of theirs for years and have bought multiple vehicles and referred others! This will be the ABSOLUTE last time I do business with Cars of Jax. If you want mysterious fees, an unprofessional and mean old lady taking your payments and not getting your questions answered...then you've found your place! Terrible service!

What an AMAZING experience we had with Nic Barraza in buying our gently used Lexus 350 RX. We were…read moreon vacation from Atlanta, and I had recently totaled my car:(. When I called the Jacksonville Maserati dealership about a car that I saw on line, Nic answered and was so courteous and attentive. When we went in, he treated us so well, answered all of our questions and more. He was very accommodating to all of our requests. When it came to buying the car, the financing also went very smoothly. Nic had the car serviced, and we bought a car that looks and feels brand new! When I went to pick it up the next day, Nic had put a great big red bow on it and parked the car in front of all of the other Maseratis and Bentleys in front of the dealership. That is the kind of guy he is:) So if you are looking to be treated like a queen, let Nic help you find your next dream car! He is a true gem!!

I just purchased my third Maserati Levante from Maserati Jacksonville, and I couldn't be more…read morepleased. After eight years of driving two Levantes without a hitch--minimal maintenance, no major issues, and smooth 10,000-mile tune-ups--it was an easy decision to stick with a car that's proven its reliability and excellence. A big part of what keeps me coming back to Maserati Jacksonville is their outstanding service department. Sam and his team have always treated me with the utmost professionalism, making every repair visit a positive experience. It's because of their care that I felt confident choosing this dealership again when it came time for a new car. Special shout-out to the amazing sales team: Daniel Linkov worked his magic and found the perfect car that checked every box on my wish list. He had it ready for a test drive when I arrived, which made the process seamless. Sales manager Hugo Oberti was equally fantastic, offering what I believe to be a very fair deal and ensuring everything went smoothly. And I'm especially thankful to General Manager TJ Samhouri, who reached out about trading in my 2020 Levante. With 60,000 miles on it after four years, upgrading to the 2024 model with all its new tech just made sense. Huge thanks to everyone at Maserati Jacksonville for yet another great experience!

Going on 30 years now, I'm Supremely happy to be a member of NFCU since 1988! This location near…read moreTown Center in particular is IMO one of NFCU's showcase branches- beautiful facilities and love the 24/7 access to 2 ATM machines including my most often used drive through ATM! It's a rarity that I actually get in the teller line nowadays since the NFCU app is pretty robust to do check deposits with a snap of a photo as well as easy $ transfer from/to any NFCU accounts. I have been very happy with my past engagements with NFCU's loan (mortgage, auto) departments and like the immediate responsiveness of their credit card fraud department when they flag potential fraudulent transactions. I do miss that NFCU no longer has coin counting machines (allowed customers to have their coins counted and deposited directly into NFCU accounts) in any of their branch locations.

Very large, new, beautiful bank. Everyone is friendly and eager to assist…read more Tellers are quick. Even the drive-thru moves quickly. Had to use a credit card to convert to a cashier's check and it was painless and easy. You can never go wrong with a good credit union. Recommend highly!

I worked with a lady who claimed she was the branch manager. She made an error and I ended up…read morehaving two withdrawals made within 4 days of each other. I tried twice to correct the error over the phone. She told me what info she needed, which I provided. I didn't hear from her. I called and was told that the information was rejected. I asked twice for her manager to call me, which never happened. I then stopped by and spoken with a male employee who understood my issue. He to explain to the manager who still could not comprehend. She proceeded to speak to me while 3 desks away (Where was customer respect or confidentiality)? I walked to her desk, even another employee that was next to her understood. But this "manager" spoke down to me like I was a child. Eventually I did get angry and raised my voice. I told her I was leaving before things got bad. I turned to leave and the "manager" gave another smart remark. I told her to call the police, to which she responded "do we need protection" or words of that effect. I left, sat in my car a few minutes to calm down and left. 1 1/2 hours later, the police showed up at my house. He asked me if there was an incident at One Main, which I said yes and told him what happened and that I never threated anyone. He informed me that no one said I threatened them, but they are afraid of me, and don't want me to come back. So, the "manager" screws my payment up, won't correct it, talks to me like I am a child (I have to be at least 25 years older than she is), and then she sends the police to my house. If I could rate them a zero, I would.

This company is awful, they will call 5++++ times a day. I have provided proof multiple times to…read morethis company. Emailed all leadership provided call logs of harassment. The only response I get is they are allowed to because I'm behind. I have been threatened by a "manager" they would come pick up my truck himself. I asked not to be called, they continued to call. I have attached a call log to this complaint so it's available to be reviewed how they handle business.

*update* $150 later, our car got towed over to the place where this all started. A battery got put…read morein- didn't look new, but the labor was free to check it all out. We were able to drive it home same day. Points for the quick response. Shouldn't a battery have been checked before selling a car though? All's well that ends well. *update* Yelp has the power. My son just called the car dealer to see how they can help and they already knew about my review. And right away, they were willing to make arrangemebrs to tow the car, buy the parts, and fix the car at a discounted service cost. Yelp is the shit. And so is this place, trying to make the best of an embarrassing situation. Stay tuned for the end of the story.... I started getting suspicious when the person managing our paperwork was smoking up a storm after we signed the paperwork for the car and proceeded to drive it off the lot. Not even a month later the power steering went out. We were told at the time of sale that any lawsuits would not be managed through them but through a third-party. I personally like the idea of them addressing the issue, because I have a sneaking suspicion they knew what they were selling.

Stole $5k for a down payment after telling me I received financing and have refused to return it or…read morecommunicate with me regarding this. Also Mustafa is a bitch and I'll be getting my money back one way or another.