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    Great Space Organizing

    5.0 (1 review)
    Open • Open 24 hours

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    10 months ago

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    Jenifer M.

    Thank you Annie!!! Such a pleasure to work with you!

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    Mesa Moving and Storage

    Mesa Moving and Storage

    (7 reviews)

    Cost estimation and move coordination went smoothly. However, the packing and loading crew did…read moremajor damage to a valuable antique bed. Additional documented damage to the same antique occurred during short-term storage. Rather than acknowledging their carelessness, Mesa offered excuses. The offered compensation? $54. Avoid Mesa Moving and United at all costs, especially if you're moving antiques.

    As you read this, keep in mind that this is not my first experience with movers, which have all…read morebeen positive. Stay away from this mover. Absolutely terrible experience and the kind of company that gives the moving industry a bad name. Zac and Tony were good guys. Jeff (supervisor) and Andrew, terrible. My move was scheduled 4+ months in advance with a 4 man crew. 3 guys arrived without a supervisor and didn't seem to know what to do, so I stepped in. Sometime later another man arrived with the paperwork. I thought he was an office worker and proceeded to have a long conversation with him, until, I learned he was the supervisor and 4th guy. I stopped the conversation. So many issues, so I'll try to condense them. Crew informed me they were tired because they had worked until 7pm the previous night. Set wet drinks on wooden surfaces. Arrived with appliance trolley even though I wasn't moving any appliances. Staircase slate was damaged because of the appliance trolley. I stopped the use of that trolley. Jeff (supervisor) left to get the correct trolleys which was 1 of 3 useless trips he made because they were unprepared. Made a big gouge in a wall. Didn't use any the of 30, practically new packing blankets I provided. I disputed the bill and after many long, time-consuming emails as well as a formal letter, my bill was reduced by $300. I still overpaid for hours worked, but didn't have the time or energy to take it further. 9 months later...Almost every piece of furniture is damaged. Add insult to injury. They stole 24 of my packing blankets and 11 outdoor mats. The crew knew my belonging would be in storage for 9 months. I sent an email to my contact at Mesa with the damage and theft problems. The email was returned so I can only assume that Tracey must have left the company. I've called twice; once to customer service and once to claims, identified my name and move date asking for the email address of the GM or terminal manager. No response. Do I have the energy to file a complaint with BBB? Not sure. But, be warned.

    Great Space Organizing - home_organization - Updated October 2026

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