I had a weird squeaking and clicking sound coming from the dryer. I sent out a request and Arman…read morecalled me within 15 minutes to set up an appointment for that afternoon. He called 5 min before he arrived. Great guy, polite, and he had shoe covers ready before entering our home. He took apart our dryer, found that the sound was coming from some rocks and Bobby pins that I probably didn't empty from my daughter's pockets. But he checked all the parts and said they looked great. He helped me clean some of the excess lint from the drum edges. Gave me some pointers on appliance maintenance, and we were done in 30 minutes! Super nice guy, professional. He takes cash, Venmo, or check. 10 stars for saving me from buying a new dryer. Thank you so much!

Arman is absolutely fantastic! We had ongoing issues with our refrigerator leaking, and he…read moreresponded quickly and got us scheduled right away. He kept us informed throughout the process. He is professional, honest, and very thorough in diagnosing and fixing the problem. It's such a relief to find someone you can trust. The fridge is working great how, and we couldn't be happier with the service. We will definitely be keeping Arman's number in hand and wouldn't hesitate to call him again. Highly recommend.

Great service. Val came out, fixed the problem in 15 minutes. I thought the dishwasher had a…read morefaulty pump but he fixed it with a reset, only charged the diagnostics (happy to pay for a Saturday fix). He was very helpful with suggestions on how to maintain it in the future, and recommendations on how to avoid future repairs. Top notch!

our experience started with a leak in our refrigerator ice cube maker which leaked on our wooden…read moreflooring on sunday. we called a plumber and a11appliance. we got an emergency plumber to come out that night and turn the water off to the ice maker. he also said to call an appliance repair to see if it was a refrigerator problem. a11 sent val to see us on monday as well as having a plumber here to help with the leaking shut off valve to the ice maker. bottom line is that val came out to check the refrig. he did a great job of showing us all about the issues with the refrig as it's 20 yrs old. he found a broken water line, lots of dust clogging the upper part of the refrig and did a diagnostic check on every necessary part. he explained everything clearly and we authorized a total repair. val was terrific and we are now scheduling annual or sooner preventive maintenance with val at a11 as he was so knowledgeable and respective. very pleasant person to have in your home. he did a great job and the refrigerator is now fixed and running. thanks val for your service. we'll see you in the future for any appliance issues. highly recommended. Mary Smith, La Canada

This company and their service is permanently saved as my go-to provider for all things electrical…read more(appliances, hvac, or otherwise). They are skilled experts that are honest and efficient - what else could anyone want? They receive my highest praise and I feel confident in recommending them to everyone.

I would give Egor 10 stars if I could...thorough and HONEST -I have a subzero wine fridge that…read morewouldn't cool. I had one person give me a quote for $3500 to fix it. Egor came, looked at it, worked his magic and told me if it didn't cool down to call him in a couple of days. But thankfully, it cooled down and is staying at the correct temperature. Honestly, they're going to be my go to for any high-end appliance!

Went on Yelp to find a tech to repair my washer, that was not draining…read more While others offered a fee to come out and asses. This company was able to tell me what it was and the exact amount to fix it. They gave me an appt the next day. Very communicative. Once out. Extremely professional. Clean. Knocked out the job. I hope I don't need them, but if anything happens to my appliances, they are the Go2. Thanks Edward & Edmon.

They replied to me quickly, came the next day, on time. The guy was polite and did the work…read morequickly. They fixed it. I could kevetch about the price, but everything is expensive these days. They did the job, didn't try any upsell bs or try lie about anything. Bottom line, next time I need an appliance repair I will call them again. Recommend.

Todd did an in-home dryer repair for us and the experience was excellent. He called ahead, arrived…read moreright on time, and quickly fixed the issue. What really stood out was that he went above and beyond by thoroughly cleaning all the vents, even one located under the house. He was friendly, professional, and clearly takes pride in his work. I would definitely call him again and highly recommend his services.

Excellent service. Trustworthy technicians. I was having a leaking issue with my dishwasher…read more Dorian was very professional and kind. He explained exactly what the problem was and diagnosed the issue. They did a great job. Fast & easy. Would highly recommend.

I should've went with these guys first. We had been having a recurring issue with our dryer and had…read moremultiple different people come to check it out, with none being able to fix it. Sergey arrived promptly near the beginning of his time window, and was able to quickly identify the issue. Luckily, he had everything he needed and was able to fix it for us the same day. It's been a week now and it's such a relief that we have not had the issue with our dryer since. We could not recommend this company more. Sergey was extremely nice and knowledgeable, and worked in a methodical and careful way that we really appreciated (especially after our experience with other repairmen). Will definitely use this company again for future appliance needs.

Sergey is a very skilled and capable pro. I showed him three different issues in my residence:…read morewasher, stove and microwave, and he is able to evaluate all of them. I also appreciate that Sergey provided alternative solutions for me to consider instead of pushing towards one way or the other, based on which I can then make my judgement and decision.

Franco reached out and apologize for not disclosing the service fee before the visit and gave me a…read morerefund.

The owner reached out after my one star review, apologized, and refunded the full service charge…read more He promised to improve the quality of service. That being said, I would reconsider because they actually care.

On time ended some good service however it cost almost as much to fix a 10-year-old unit as it…read morewould to purchase a brand new one. I opted for the latter .

I have no complaints about repair work done. Replace main control was,as far as I can tell, done…read morewell. It is the business practices that are questionable. 1. was given a quote, based on a previous companies invoice of $750 Max. Upon arriving price was upped to $1275. Was told because of differing serial number. Didn't make sense, but accepted. 2. when payment computed an additional $87.50 was added for "tax and shipping ". Given quote was for parts and labor was nonsense 3. Invoice had no company name. looked up credit card. Company was Appliance Guy. Lower rating on yelp! Also double charged $250 deposit. 4. Was told that subzero parts for another client were accidentally sent to me he would pick up. No impact on me, but ....??? 5. Ultimately got $87.50 and double billing credited after I sent similar concerns to him. Be careful with all these ratings! It's a shame

Art responded to the request very quickly. My clothes were stuck in the washer, and the door was…read morestuck shut. Art came and was able to open the door, found the issue and my washer is now good as new! Art is also very honest and kind. I'm very happy with their service!

Arthur and his son did an amazing job installing our new cooktop! We needed someone to come in very…read morelast minute to do the installation job, and Arthur kindly accommodated us with a same-day appointment. They were on time, communicative, and very professional. Our old cooktop was a struggle to take out due to the unusually thick silicone sealing and snug fit, but Arthur and his son patiently worked through the removal process and managed to get our beautiful new cooktop installed! They were very informative with any questions we had, and pricing was also very fair and reasonable. They will now be our go-to experts for our future appliance needs. I would recommend them 100%!

Used this service for our oven. Great customer service, great on communication and quality job and…read moregood pricing!

They responded within minutes and Anton B. Came out the first day within 2 hours and diagnosed…read moresomething, changed a part or two and charged me $250. He wanted me to pay him with Zelle, but I chose credit card, as I preferred that method of payment. He then gave me two more quotes- one for $750 to install an EV charger another $480 quote install a dryer line to the garage wall. I approved the EV quote but not the dryer line. That seemed a bit excessive. He then promised to return Monday evening between 4-5pm. It is now 5:32 pm and no Anton B. My wife left work 2 hours early just to get home for the repairs. When you commit to something following through is a must. I don't think that I was offered the 10% off for being a new customer- it was not even mentioned.