Had a squirrel in our attic area.. Critter control came out in Jan. they looked around the areas &…read moreconfirmed it was squirrels. They put a one way door and traps; said they would be back every couple of days. When they came back they asked if we heard any noise. Of course we said no, (We work all day & when we come home its dark; squirrels don't move around that much at night). They locked it up with a metal plate and took away the trap. Well guess what.... the Squirrel is still in there. It has been scratching around the metal plate causing HUGE damage in our roof .. and to make matters worse, the squirel decided to go on a road trip and now it has moved to the other side of the house- running up & down the walls! We bought more traps, called Critter control again & the tech said.. "IT should die soon!" (Tech didn't come out) He just told us to mark the wall so once it dies & the smell comes, we can cut it out!! Wait a min... WHAT!! Story gets better... very next day, Squirel scratched his way out of the walls & is now in the crawl space. Called Critter control again; left message. We decided to buy more traps, and a camera. the Squirrel walks up the camera and looks at it. We texted Critter Control showing them the footage - need someone out ASAP - they said they have no techs available. REMIND you this has been going on over a month Jan & FEB! We have now called a different company! We will never use you Critter Control again.

Disappointed in the level of service/care, especially for the price. The monitoring that was listed…read morein my estimate ended up being a singular text message check in and didn't include any in person checks, or assessing any type of damage even after requested.

Had the exterminator come out because I'm neurotic & was convinced I had bed bugs, and he did a…read moremore than thorough examination, & physically showed me how it was impossible for me to have bed bugs. He even offered to take a bug from my room (that I had mistaken for a bed bug) and take it back to the lab to have it checked (he put it in a little vial in a plastic baggie). Thank God I didn't have bed bugs! Phew!

Great business, very thorough and knowledgeable. Employees are helpful and always willing to go the…read moreextra mile

I cannot thank Howard and Awesome Tim enough for their time, knowledge, and expertise! i was in a…read morestate of panic and both gentlemen "talked me off a ledge" I really appreciate their honesty ... I was quoted a reasonable price to exterminate our unwanted guests... and was not pressured into purchasing any lengthy treatment commitments.... I needed help quickly and received it from the best!!

We just bought a house and were seeing at least 1 cockroach a day, and on multiple floors of the…read morehouse. Freedom Pest Control was able to schedule an appointment the next day. Tim was our technician and he was very friendly and explained the treatment before he did anything. He suggested we would need 2 treatments to really take care of the bugs. After the first treatment I think I saw only 1 or 2 roaches. Second treatment seems to have taken care of them completely. Cost was about what I would expect. Overall I'm pretty happy with the result.

Denny and Wesley came out to treat my home and did an amazing job. They were knowledgeable and very…read morethorough. I am so happy with the service I received and look forward to using them in the future.

I met Antonio today. Excellent young man! Very knowledgeable about pests. I may be a customer due…read moreto him.

These people were called to check out a problem of raccoons in the attic. They gave a price that I…read moreconsidered extremely high. After they were told that their service were not requested, they called the Health Department, apparently under the assumption that I had no intention of solving the problem by using someone else. This call to the Health Department was unnecessary, unhelpful and not rational. I am not surprised to see that their overall ratings are extremely low.

This is the second time I am writing a review, as I deleted my first when I thought our issue was…read morefinally being resolved. Unfortunately, nothing has changed, if anything it's worse than before. We started working with Terminix back in November 2024 for an attic restoration due to a mice infestation. Despite their work, we continued (and still continue) to catch mice in the attic. When we complained, they told us squirrels were now getting in one attic and birds in the other. Initially, Terminix claimed both vents were sealed. However, after further inspection, both vents were still open. Eventually, they placed bait traps and a one-way door in July, but to this day: -The gaping hole in our trim has not been fixed. They left the one way door there too. -The attic vents have not been sealed, and birds are still flying in and out. -And we are still catching mice. The most frustrating part of this entire process is the lack of communication and accountability. It is nearly impossible to get ahold of anyone, and I have texts documenting empty promises, no follow-through, and no follow-up. At this point, I can confidently say I would never recommend Terminix to anyone. I've already told friends and family to stay away, and I hope this review helps others avoid the stress, wasted time, and ongoing issues we've experienced.

We called to get a time set up for general pest control spray and we're able to get an appointment…read moreset up right away. When he came out to spray, he was friendly and quick. I like that they have spray that isn't harmful for animals! It makes it easier when you have pets that you don't have to keep them out of the home for hours after getting a treatment done!

From the owner: Our business services pest control,termite, residential mosquito,lawn mowing and residential snow…read moreremoval.