Brought my car in due to the car running hot and over heating…read more Was told to bring the car in immediately and they simply saw a minor repair and took care of the car. These guys are great. Reliable , dependable, trustworthy and honest. This is what you want in a service station.

They are always very helpful and have great customer service. When possible they will even drive us…read morehome or drop off the car after service.

I recommended a family member to go there as last resort due to the alternator going bad, they…read moreturned an alternator change into other parts needed because the mechanic couldn't take responsibility for a problem he caused as the car never had other problems prior

Came here for a oil change. 1 worker available what's going on with these Jersey city mechanical…read moreshops. 2nd shop in a role telling me to comeback with a appointment.

I have been bringing my 2005 Acura TL here for service for many years. Although I did not purchase…read moremy car here, I was always treated with respect and provided the best in service. I specifically would like to mention Charles Lakhan who was recently promoted to Service Manager. He is always very responsive to my needs, ensured i understood the work required and was very personable too. Not all repairs were critical on my car audit report and Charles did not try to pressure me into excessive repairs. My car was always washed / vacuumed and I had access to a loaner if necessary. I have had other service advisors like Tom Sobiel who are also excellent. I have spent thousands of dollars here over the years as my car now has over 234k miles. I love the car but the service experience keeps me coming back even though I live 45 minutes away. I have used many other dealers for car service and none compare Ramsey Acura. Unfortunately Corp Acura has not kept up the design / quality of current Acura's so I will not buy a new one. That's too bad because I will miss the level of service here.

AVOID! AVOID! AVOID! AVOID!…read more Horrible. I went almost two weeks ago looking for my first Acura. I was interested in an SUV that they had in their showroom. Mike the salesperson was VERY nice and helpful (he should go to another dealer). The car I was looking at has an MSRP of $44,000. There was NO sticker on the window to know that at the time. When mike went to speak with STU the manager he came back with an EXTREMELY high price of $696 per month with $1500 down and $12K miles a year for a lease. Are you insane? I even told him I'm a teacher and don't make TONS of money, they obviously did not car and have no respect for teachers. They also did not accept my father's first responder who is NYPD (how disrespectful). ALSO they knew my family who had done business there prior (who no longer go here because of this) and did not want to even budge on the price. The next day I went to Park Ave and with the same stipulations the price was $507/month. They completely inflated the price at Ramsey. Stu came to speak with me and my dad, he was so insincere and talked down to us. I was insulted that he thought we were that stupid to pay that price. About a week later, Mike (salesman) called me and asked how my car shopping was going. I told him what Park Ave offered me and he said he will speak to his manager (I'm assuming Stu) and get right back to me. Did I hear from him? No. Later that evening, the one and only Stu calls me but I was working and called him about an hour later. I was greeted with "IM WITH A CLIENT ILL CALL YOU RIGHT BACK!" Did he ever call me back? No. I highly recommend AVOIDING Ramsey Acura! They could have had a new customer and my family who all drive Acura but we are ALL steering clear of this shit hole

I moved to Brooklyn about a year ago. After searching and searching for a mechanic A friend…read morereferred me to Tommy Bug and I'm so happy he did. I FINALLY found an honest shop with descent prices .I had a few problems with my Jeep and both times they addressed the issue quickly and I had my car back in no time! Tommy Bug will be my mechanic from now on . I would recommend the shop to anyone who needs a good mechanic that really knows what they are doing.

The service was professional, friendly, and the employees made navigating the insurance piece of…read morethis much easier! My car looks and feels brand new! Highly recommend.

The go to place for auto repair. Courteous service with excellent workmanship. Auto looked like it…read morecame from showroom when I picked it up. .

These people are terrific. They are unfailingly courteous, competent, fair, and honest. I feel…read morelucky to have them here in Oyster Bay.

I had a very disappointing and frankly shocking experience at Pine Hollow Auto Care…read more About a month ago I brought my diesel truck in for a basic oil change. I was surprised when the bill came to around $500, but since I'm new to New York and diesel services can be more expensive, I gave them the benefit of the doubt and paid it. When I left, the owner told me I could come back anytime for a quick New York State inspection since they had already "looked over the entire vehicle." So I returned this morning right when they opened at 8:00 AM for the inspection. Right away something felt off. The owner wasn't even sure whether his DMV inspection machine could handle a diesel vehicle, which made me question why I had been told to come back in the first place. He then checked my front window tint and showed me it measured around 23%. I understand that New York requires about 70% light transmission, and I explained that I had just purchased the truck in Colorado and recently moved here. He walked me out into the shop area and showed me the reading. I told him I didn't want to waste his time and that I could simply remove the tint. I started peeling it off the driver's side window and it came off easily in about a minute. When I moved to the passenger side and began removing that tint as well, the owner suddenly started screaming at me, accusing me of being "entitled" and yelling about how I had no right to do anything in his shop, despite the fact that he was the one who had just brought me into the shop area moments earlier. It was one of the most unnecessarily hostile and unprofessional interactions I've had since moving to New York. I was trying to save both of us time and make it possible for the inspection to proceed. For context, I'm not "entitled." I work extremely hard for everything I have, and my family and I are currently even living with my mother-in-law while getting established here. Being spoken to that way by a business owner was completely uncalled for. Between the extremely expensive oil change, the confusion about whether they could even inspect a diesel vehicle, and the aggressive way I was treated, I cannot recommend this shop. If you value respectful customer service and transparency, I would strongly suggest looking elsewhere.

REVIEW FOR GAS STATION ONLY PROS: Prices were good, service…read morewas friendly and fast, many pumps, and there's a mini mart CONS: This is in a bad area OVERALL: If you don't mind the bad area and like BP and want affordable gas in the area than come to this station

The attendant here is very rude. I have many options for getting gas, so I won't be coming back.read more

First time going to these guys, they could have taken Me to the cleaners major work on my car.But…read moreyet there price came in $1500.00 less than quoted. Very honest and solid repair. I found my new mechanic can't recommend these guys enough.

I have been going here for over 25 years. They did every maintenance on both of my Honda leases…read morefrom day one. Their prices are so unbelievably fair and the work the absolute best. Honorable people. Love Dick'e Service Station!!!! Their rent keeps going up but their prices haven't.