They handle service requests well, but I don't know any other property management company who over…read moretalks and raises their voice on the phone. I don't think I'll talk over the phone with them again.

Grifaldo properties have been managing a few properties for me for over ten years.They have been…read moreamazing,Ihave not had any issues.They are on top of routine inspections and inform me of any issues that need addressed.I would certainly recommend them to any homeowners or potential renters.The staff has been GREAT and very professional.

This is the second time our A/C has been broken this summer. Last time, they took almost THREE…read moreweeks to repair it, and this time around we are going on a week. It is over 80 degrees in our house that we rent from them, and they do not seem concerned in the slightest. I have not gotten so much as a, "we're sorry for your troubles". I have called multiple times and the communication is just VERY poor with them. I send the apparent owner, Shanon, the below letter and have still not gotten a response. Dear Shanon, I am writing you today to notify you that after five days, our A/C unit has still not been repaired. I submitted my Maintenance Request over the weekend (08/04/2018). It has now been nearly one full business week without repair, and the living conditions in parts of the home (where we do not have temporary window A/C units) are absolutely unacceptable. The last time that we had this issue (05/20/2018) I expressed my concern with the temperature of the home in regards to my newborn child, and even then the repairs were not made for sixteen days! Those same concerns are still a priority to me. A common factor contributing to an increased risk of SIDS (Sudden Infant Death Syndrome) includes, "overheating due to clothing, blankets, or room temperatures". I am very upset that this issue appears to be of minimal importance to your company, especially when it puts my child's well-being at risk. Not to mention, the (lack of) customer service and communication I have received throughout this entire process is laughable. The North Carolina Landlord-Tenant laws regarding repairs to heating and cooling systems states that repairs should be made "promptly". In my opinion, anything over one week would not be considered "prompt". My Rental Lease also contains the following terms (in Section 6, Subsection D) that are relevant to this complaint: "promptly repair all facilities and appliances, if any, as may be furnished by the Landlord as part of the Premises, including electrical, plumbing, sanitary, heating, ventilating, and air conditioning systems, provided that the Landlord, except in emergency situations, actually receives notification from the Tenant in writing of the needed repairs;"... Please take the necessary steps to correct the above stated issue(s) as soon as possible. If I do not receive a resolution of this issue within 5 business days, I will pursue further action. I look forward to resolving this matter quickly. You may contact me at the below number if you have any questions or need additional information.

The lady that owns this company asks for application fees to look at property she owns and does a…read morehard credit check as well. She has many family's pay fees for properties she owns and makes several hundred dollars this way. complete scam. I must applaud her for being so maliciously clever.

They provide a great service as a realtor company. I used…read morethem for 3 years and they were always very helpful. If you are looking to buy or rent they will be your best choice.

Let us move in to an unsatisfactory home, and billed us for the same stuff we complained about when…read morewe moved out. Didn't mow for three weeks after we moved out and charged us $250 for yard service on our deposit. When our washer broke, we were given the runaround. They told us we couldn't get a new one until the next months rent is paid, despite that month being paid. This company will punish you for renting through them. They will nickel and dime you when you move out and try to return as little as possible from your deposit. Avoid Advantage Gold Property Management at all costs. No redeeming qualities. Every part of them is terrible.

Exceptional Property Management - The Best in Jacksonville, NC!…read more I cannot say enough great things about Sue Cruddas Property Management! From the moment I started renting with them, they were incredibly attentive, fast-acting, and always had my best interests in mind. Any service request or maintenance issue--no matter how small--was handled within 24 hours or less, even after hours or late at night. Not only did they ensure issues were resolved quickly, but they also replaced parts at no cost to me, with absolutely no insinuation that I might be charged--something I've unfortunately experienced with other property management companies in Jacksonville. One of the things I truly appreciated was their professionalism and clear communication. Every home inspection or maintenance visit was preceded by proper notice, giving me ample time to prepare. When it was time to move out, they even provided a clear timeline to ensure I wouldn't be unfairly charged for an extra month's rent--an incredibly rare courtesy in this industry! Now, dealing with a different property management company, I realize just how exceptional Sue Cruddas truly is. I'm currently facing threats over unresolved issues, multiple broken appliances that have yet to be fixed, and a complete lack of urgency from my current management--something I never experienced with Sue Cruddas. If you're looking to rent a property in Jacksonville, NC, or Onslow County, do yourself a favor and go with Sue Cruddas Property Management. They are hands down the best in the area, and I will definitely be returning to them in the future. Thank you, Sue Cruddas Team, for making my renting experience smooth, stress-free, and beyond expectations!

They were so helpful until the day I moved in. We recieved our rental a MESS. I have pics of damage…read morefrom animals prior. The carpets are urine stained and smell and they wont change them. I'm leaving my comment to them directly below. RENTERS BEWARE! HOMEOWNERS LOOKING FOR PROPERTY MANAGEMENT BEWARE ADA due to blatant negligence regarding the urine stained and smelling carpets I hope you know I intend on reporting yall to the better business bureau (BBB) as well as finding EVERY social media and review site and giving a poor review. I will also inform base legal to black list yall for military renters. I was informed that you dont change carpets "in between Tennant's " I moved yesturday . NOTHING is in those rooms. this is UNACCEPTABLE. I paid a LOT of money including a non refundable pet fee which obviously was not used from the prior tenant and I have proof and pics of ALL the damage.

I am a real estate broker and have been affiliated with Military Relocator Real Estate & Property…read moreManagement since August of 2021 and have loved every minute of it! The day to day functions of the office are efficiently managed as well as everyone being courteous and professional. Tonya Ramsey is an excellent Broker in Charge and firmly believes in a open door policy and is always ready to assist her agents as wells as company clients. No questions ever go unanswered. I feel whole heartedly that I have found a Real Estate firm that I feel absolutely comfortable with coming to work every day! Cynthia Nix, REALTOR®

By far the best Real Estate office in Jacksonville by the Marine Corps Base Camp Lejeune. Their…read moreproperty management division is top notch in handling my property!! I used others for that purpose and they all failed. I wouldn't go with anyone other then Military Relocator and their broker Tonya. She has always treated us like royalty!

From the time we moved into the neighborhood our exprience has been exceptional. The properties…read morehave been maintained to a very high standard, the staff has always been welcoming and friendly and maintenance has always been treated as important and promptly addressed. We love the amenities provided to us from a walking path around a pond with checkpoints for exercising, spacious play areas and playgrounds through out for our kids to play and the amazing pool thats large enough for so many families to enough be it wading in water, swimming laps or a safe area for littles to splash about. We feel involved and cared for by the facility that maintains the property and are grateful to live here. Even during the COVID the standard has not changed!

I love living in Heroes Manor…read more The Maintance crew is amazing and they take care of everything. The club house staff is wonderful. And they do lots of community events. Some of the neighbors are not considerate but that can happen anywhere.

My experience with this company has been amazing. They get things done in a timely manner and are…read morealways super nice. You can't go wrong with them!!

PROPERTY OWNERS - DO NOT USE CRI - THEY WILL PLACE YOU AT RISK. I LOVE the house that I am renting…read more- but will be moving out because they do not respond to maintenance requests. When they do respond - they send their internal Handyman - who does not know what he is doing. He repaired 4 items - all 4 are broken again. Very interesting too that when you submit requests through their online portal - you are told not to do so - and to Text the requests to a phone number. I can only assume that text is being used to hide their performance from Property owners, make it harder for a tenant to take legal action. A reputable Property Management company does NOT conduct maintenance requests via text. I would also like to point out that the home I am renting sat empty for 8 months or more before I started looking. I have a friend who is a relator, that took me to the property. When I submitted my application, CRI told me that I had to complete the application, provide proof of income, and pay for a credit report to be pulled BEFORE they would show me the house. They weren't aware that I had already seen the house. I then understood why this home sat vacant for many months - Would you provide all of your personal details, and pay for a credit report just to be shown a house???!!! I certainly wouldn't. This is an additional example of their laziness. There is an excess of rental properties in the market - listing your property with CRI will NOT put you in a position to get your home rented quickly and then after the maintenance request issues - your tenant will move out of the house no matter how wonderful it is.

My boyfriend & I have been trying to find somewhere to rent for MONTHS. Jacksonville is the worst…read moreplace so far to find somewhere that isn't scamming you because it's around a military base. May I say this man just got off the phone with us, and he was the rudest person we have EVER talked to. He did not give his name just stated who he was calling for. Century 21. He hung up after he was told he was being rude. The phone call lasted literally a few seconds before he hung up. He didn't greet just immediately said "how am I supposed to help you when you don't give me an address." And then proceeded to be rude af. Don't bother y'all.

If you are a property owner, I don't recommend Century 21 American Properties. Lori and her staff…read moredidn't properly screen perspective tenants, to the point of allowing dirt bags to move in. Dirt bags will move in to wreck the property. Obviously the property management staff failed to monitor the property. Per the neighbors, the renters were unauthorized subleasing the property. It doesn't work being a long distance land lord. I ask to only leave the property the way I left it, instead I came back to a property of damage. The property management company won't watch it in your best interests. Lesson learned, if you don't plan to live in Jacksonville after the military, don't buy. It doesn't work to be a long distance landlord, Century 21 won't watch your property. If you want to buy investment properties, buy duplexes or larger; single family homes are a liability for investment purposes. When tenants don't pay, there still is a mortgage to be paid, and you are screwed.

Margaret Hitchcock is one of the sweetest & most professional realtors I have ever dealt with. I…read morehighly recommend anyone if you are selling or buying call Hitchcock Realty & Associates.

I am not one to write online reviews but, in this case, I definitely feel compelled to make a…read moresincere exception. After Hurricane Florence here on the NC Coast, my former (rental) home had to be gutted and the prospects of finding a new home (or even storage for my belongings, because of the unique circumstances of the hurricane devastation) were dismal, according to other agents. Nevertheless (this is a true story !), one call to Margaret Hitchcock allowed me (through her efforts) to purchase a new home within a matter of hours of its listing and her follow up services were amazing (she handled everything incredibly efficiently and with minimal cost for me). Within 30 days I was relocated in my new home (delighted with it) and ... well, what else can I say ... truly amazing. I really can't say any more than that. Highly recommended is putting it lightly !

Connie at Cardinal is the most professional property management specialist we have ever met. Her…read moreprofessional and knowledge in helping get our property was next level. She was highly recommended by one of my family members. She assisted in the purchase of their house and was completely accommodating with their schedules and their requirements to find their dream home! We would absolutely recommend her and her company for anyone's property management needs and/or real estate need.

From the owner: Our Mission is To meet the needs of our clients and customers with communication, care, compassion…read moreand a quality of service that exceeds expectations.Cardinal Property Management has been serving communities throughout the greater Wilmington NC area with unparalleled skill, diligence and a hands on approach. We aim to build a strong professional relationship with our clients. In this day and age, few companies can extend the warmth and personalized services that we can. We are transparent and genuinely care for our clients’ properties. Cardinal Property Management can assist you by putting our professional skills to perfect use. By instilling trust in us, you will be choosing to work with a highly qualified management team. Our comprehensive management services will give you peace of mind in knowing that your properties and tenants are getting the care they need. So let us manage your property while you sit back and enjoy life! Please leave your phone number in the details section of the Request a Quote process and we will call you back as soon as possible.