We just bought our second home with Ellen and couldn't be happier. She made the whole process easy…read moreand stress-free from start to finish. She always made time for our questions and walked us through every step so we felt confident the whole way through. She is very experienced and she made sure everything was taken care of before closing. Ellen truly cares about her clients and goes above and beyond. We're so thankful we found her and would recommend her to anyone looking to buy or sell. She's the best!

As a loan officer it's always so nice to deal with conscientious & collegial agents, like those in…read morethe Brass Lantern office. Most recently, I've had the pleasure of working with Dicky Scearce, a true Southern Gentleman. It's been such a smooth transaction that I happily endorse Dicky if you're looking for a great local agent! His savvy negotiating skills paid off for our mutual client and I can't wait to work with him again! Highly recommend!

Extremely poor service - no response to multiple calls and messages regarding the serious health…read moresituation and negative environmental conditions their 24x7 burning green woods for 2-wks was causing adjourning and neighboring residents. Fortunately, the state fire agency aided residents.

I would not recommend using this realty company. The customer service was terrible and there was a…read morelack of communication

Per your response... You're trying to use family matters as…read morean opt. out. I am coming to you in a professional matter stating We're coming to you as the issues of the house. (Not Family matter). The pictures are the same as the day we signed the lease to less than 6 months moving to another location. While we followed the lease agreement and paid our dues. Do you handle all your rental agreements this way? Seems that you do if anyone was to read your reviews. The facts are the facts. Let's not make it personal Beth. Furthermore. Seeing that you keep referencing the "deposit money". The money we clearly told you at the end of our term when you said where would we like our deposit back? My husband and I clearly responded back keep the deposit. Per reading your reviews we knew we would not receive that money back regardless. We respectfully made that clear. Twice. I'm referencing to the text seen displayed in the image here you sent me last Friday. Which we did try to call you immediately after to discuss where is this said extra money of fees due? My husband talked to your receptionist because you wouldn't talk to him... My husband was inquiring about the extra $1,400.00 you were telling us you were taking us to collections for if we didn't pay. Your receptionist responded that was to cover damages previously done before we signed the lease with you. Which IS NOT YOUR CONCERN. Another reference you keep referring to. I lived in this home for almost 5yrs. before I signed on with you. The only itemized bill we received was from a professional cleaner for over $500. There was not communication attached with an invoice. Moving forward our Lawyer has advised us. If you do so decide in pursuing using our social security number to file a claim against us for being delinquent on this text. This is me responding. We'll respectfully Elizabeth see you in small claims court. Warmly, Christina

Outstanding service. Jeff Price and his staff are on point for serving their customers from buying…read morea house to using a rental. We rented a house from them. Every work order was promptly processed. Ashley is very kind and responsive to our requests. Good people. I trust them.

The rental company is completely indifferent to any issues that arise and can affect your vacation…read more We specifically rented a house with a heated pool for the kids to enjoy this year since Sept is historically cooler. Only to get there and the heating pump be BROKEN and never fixed while we were there. We were told "well it worked yesterday when we tested it!" The part never arrived, we were there for a total of 7 days. We had to call each time to check on progress, they didn't even have the decency of communication. We paid a premium for this house BECAUSE it has the option of a heated pool (many do not in this neighborhood, we know because we went to each house that does last year specifically to pick this house for this year), they could not have cared less. No attempts to make it right, no attempts to remedy, just shrugged shoulders that "these things happen." For $8,000 for 1 week, these things should NOT happen or at minimum a pro-rated rate should have been honored. Also, belongings went missing from our driveway moments after their team pulled the trash bin up to the street. At first we gave benefit of the doubt maybe they thought it was trash? Nope, we were told we were the first people to "ever" accuse their team of theft.... so if it wasn't them it could have been the numerous other people using our driveway as a public access to the beach. If you want a fully private house, driveway included, DO NOT RENT WISHING WHALE. All the houses from the cul-de-sac used OUR driveway to access the beach the ENTIRE week. Not one day went by that a stranger wasn't strolling down our driveway to cut through to the next door house's beach access. Either way, feels like a rental/community issue as we leave things outside every single year, and never ever had anything stolen from us. This is the first year we've had strangers meandering in our driveway. Seems suspicious. We thought this was a safe community. At other homes we used to leave the doors unlocked during the day for ease of the family, NOT AT THIS HOUSE, NOT WITH A BABY SLEEPING INSIDE AND STRANGERS ACCESSING OUR DRIVEWAY ALL DAY. We will be returning to EI Realty where they actually care about their renters and ensure our vacation and money is very well spent. It's a shame, we had a great 6 summer run with Spinnakers and would have had 30 more. But the bad taste in our mouth has us wanting nothing to do with this entire community. Such a shame because the homes and neighborhood are absolutely beautiful, tucked away in our favorite part of the island. But you are only as good as the company who represents you. Shame on you Mathias and shame on you SR.

BEWARE!!!! We stayed at Isle Getaway for the last 5 years…read more No issues. BUT. This year we arrive and find that the owner had put limits on the AC..and NO ONE had notified us, communicated with us.. NOTHING.! I thought I rented the Entire beach house ! Not just parts of it! ! We were stunned! This is a 4 story Beach house ,with 3 BR on the the 3 Rd floor! After a very hot, distressing night with very little sleep for all ,after the owner had " fixed" the controls . I had to go BACK to office the next morning ,to BEG Spinnaker's Reach and owner to help again. It was awful ! How did this happen that NO ONE spoke to me about this!????? BEFORE WE GOT TO THE HOUSE! We always been good guests. We do not leave the doors open. And I have gotten my deposit back each year! Like I said we have rented the same house for the Last years without AC controls!!!? The SR people did reach out to the owner again. And offered a portable AC unit for the bedroom that was the warmest. It has always been warmer than the rest of BR on the 3 floor! But what good would that have been for the rest of my guests? He did take off the all the controls the next morning ,! BUT I have been informed that next year!!! Temps only going down to 70?!? AT NIGHT!! . Be very AWARE. that this is happening

Josh and Tami have been our property management team for over 4 years now. They both go above and…read morebeyond what's expected! I highly recommend Coast to Coast Real Estate if you are looking to buy or rent in our beautiful coastal area.

The 11th move in 22 years of service was absolutely the worst…read more That is exclusively the fault of Josh Reilly and Coast to Coast Realty. Administratively incompetent. Had to remind him repeatedly of preexisting damages in the house that he lost track of several times. Was not present when I arrived to get the keys and kept me waiting an hour to collect them. Did not provide a physical home condition report when we arrived, suggesting we download one & print it out (we just moved in, didn't have internet, & did not have a printer on us). These are basic things for any decent real estate agent. Made up false statements of damages after we left. When trying to work with him to get transparency in the process he tried to coerce and intimidate us. Immediately took him to court. Was caught lying in court to the magistrate...under oath. Did not know the law and had to be reminded that he was responsible for providing a final list of expenses (which he never did). He lost the case that day and was forced to pay us back all of our money and all court costs. He put the homeowners in an unfavorable position. I do not know if they had to cover these costs for him. Disrespectful to military service members. Arrogant, incompetent, unprofessional. Moving is a is a trying experience and you need a realtor/property manager who will help you through the process. Josh Reilly's lack of honesty, professionalism, and administrative competence is something you should avoid at all costs. There are plenty of actual GOOD realtors in Marsh Harbor. He is not one of them. If he tries anything shady with you, just document everything and take him to court. His administrative incompetence will help you. Beating him in court was easy.